Esperienza fantastica, assistenza super, molto rapida precisa e puntuale. Gentilezza squisita degli operatori tutti. Grazie grazie davvero. La consiglio veramente, anche la qualità del prodotto è feno... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased two WaterH Bottles Boost, one for myself and one for my wife. Delighted with both. Great communications, speedy delivery and five stars for Customer Support. Well and truly recommended.
The bottle is great , it’s let’s I set it own goal limits in app and gives u incentives when I achieve it in app and bottle (with fireworks) it’s also heights up , for hydration reminds , and u can... Se mere
Virksomheden har svaret
Last summer I purchased a Glacier Fresh system for my rv. It worked perfectly. During winteriseation I inadvertently did not drain the center filter. I live in upstate NY. Needless to say it fro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At WaterH, we understand that staying hydrated well is harder than it sounds, and your water bottle could be doing more to help. That is why WaterH created a smart water bottle, an all-in-one hydration tool that auto-tracks water intake, analyzes water quality and provides custom hydration reminders.
Kontaktoplysninger
678G SHEPPARD AVE E, M2K1B7, North York, Canada
- service@waterh.com
- waterh.com
4,8
Fremragende
98 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Enjoying using this bottle and love the…
Enjoying using this bottle and love the tracking ability. Integrates well with Apple Health. Quickly response via email and they fixed my issue the same day. Recommend 100%.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you SO MUCH for taking the time to share your experience! We’re thrilled to hear you’re loving the bottle and its tracking features—especially how seamlessly it syncs with Apple Health. Our team works hard to make sure every detail integrates smoothly with your health ecosystem, so this means a ton!
Customer service is excellent
Customer service is excellent! I received a water bottle with a defective battery (wouldn’t charge at all). I emailed customer service and they responded very quickly. They are sending me a new one! Great company!
19. november 2025
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Besvarelse fra WaterH
We sincerely apologize for the issue with the battery in your first bottle. However, we are thrilled to hear that our customer service team could quickly assist you and that a replacement is on its way.
Your recognition of their efforts means a lot to us and motivates our entire team. We stand behind our products and are committed to making things right.
We look forward to you receiving your new bottle and enjoying a flawless experience!
Love it!
Enjoying using this bottle and love the tracking ability. Integrates well with Apple Health.
4. november 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Mark,thank you so much for taking the time to leave such valuable feedback! Our entire team is incredibly encouraged to hear that our smart water bottle provides you with such a convenient and thoughtful experience in terms of tracking water intake and integrating with Apple Health. Helping you manage your health more easily is precisely our original intention. Please feel free to share your user experience with us anytime!
Formidable Service and an Invaluable Gift
This has been one of the most useful Christmas presents I have ever received. I have been using my WaterH bottle daily for almost a year now. I've never had any issues with the bottle or the accompanying app.
On the day I thought I had found a problem with the app, I contacted support via email. Within a few minutes, I had a response and an explanation about what I thought was an issue. Formidable service.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you for taking the time to share such a detailed and positive review. We're delighted that your WaterH bottle has been one of your most useful Christmas presents and has served you so well in your daily life.
We particularly appreciate you highlighting your experience with our customer support. Providing prompt and clear assistance is a top priority for us, and we're pleased we could address your query so effectively.
It's customers like you that make our job a pleasure. We look forward to continuing to serve you.
Customer Service
I ordered a bottle for a Christmas gift for my wife. The package got delayed in transit. I didn't have to reach out to WaterH, THEY contacted me. They said they would inquire with the USPS, and also said they would ship out a new one. Fortunately, the bottle arrived within the next couple days so no replacement was needed. I greatly appreciated their communication and willingness to help resolve ASAP.
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hi Michael,we're so glad to hear that the bottle arrived in time for Christmas, and more importantly, that you felt supported throughout the process. At WaterH, we believe that great customer service means being proactive, so we're thrilled that our initiative to contact you and arrange a solution made a positive impression.
Hearing that you appreciated our communication and willingness to resolve the issue quickly is the best compliment we could receive. That's always our goal.
We hope your wife loves her gift, and we wish you both a wonderful holiday season!
Product great
Product great , app great , customer service great ... You crazy if you don't get these products from this company ... Sincerely all of us at rucksackradio.live
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
We're so grateful you took the time to share this fantastic feedback. Knowing that we've hit the mark on every level for you and the team at rucksackradio.live means the world to us.
We're truly humbled by your support and recommendation. Thank you for being such a valued part of our community.
Absolutely the worst bottle you can get
I had issues with the bottle I bought and after a lot of emails back and forth, they said they will send me another because the one I had was completely useless.
That was on 8th of August. On 13th of August they sent an email saying they have issues and cannot send the package "Due to an unexpected technical issue with our system, we are temporarily unable to access our backend. We apologize for the delay.😭
Please be assured that your request has been prioritized. 🥳 Our team is working to resolve this issue and will ship your order as soon as backend access is restored."
On 4th of September I wrote back thinking they might forgot about me. No answer!!!!
They wasted a lot of my time, lied and then just ignored me.
This company is completely unreliable, their product is very very bad. It doesn't measure not even close to true so it's basically a simple insulated bottle for almost 500 kr. Bad! Absolutely the worst I tried. Better put a bit more money and buy a good one like Hidrate Spark from the beginning.
Shame on you for being like this with your customers.
8. august 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Maria!First, please allow us to express our sincerest apologies for the series of unpleasant experiences you encountered during this shopping experience. We fully understand your disappointment and frustration, and we sincerely appreciate your taking the time to share your concerns in detail.
We have received and deeply value your feedback regarding the delay in your replacement order due to a "system issue" and your subsequent lack of response. We sincerely apologize for this oversight and the inconvenience it has created for you.
To truly resolve your issue, we would like to shift communication to a more efficient channel. I can guide you through the next steps: please contact SB Supply through their platform to request a refund for your order.
Finally, we would like to once again apologize for wasting your valuable time and providing you with a poor experience throughout this process. We are strengthening our customer service training to prevent such incidents from happening again. Thank you for your criticism, which has exposed our own serious shortcomings.
We wish you all the best!
I wanted a certain color boot that was…
I wanted a certain color boot that was sold out. I asked when they would be making more and they happened to have a few on hand and made arrangements for me to get the color I wanted. Have only had the bottle a few weeks but love the bottle.
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you for sharing your story. We know how disappointing it can be when an item you have your heart set on is sold out, so we're delighted that our team was able to find a pair for you. It's great to know your persistence paid off and that you're loving the boots. We appreciate you and hope they serve you well for a long time to come!
I love that the app lets you know how…
I love that the app lets you know how much water you supposed to consume in a day. I love that it reminds me to drink. My daughter likes mine so I bought her one. It’s a great tumbler. It replaced all my other tumblers.
22. september 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Angie,It's fantastic to know that both you and your daughter are enjoying your tumblers and that the app is helping you stay on track with your hydration goals. Hearing that it's replaced all your other tumblers is just incredible!Happy drinking!
I received my water H bottle and boot I…
I received my water H bottle and boot I absolutely love both the water bottle itself is awesome works great, love my color green haven't had any issues with leaking or even sweat ( which I hate in a bottle) and the boot fit perfectly so cute extremely happy with my bottle and boot🤗
12. september 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
HI Nunu,thank you for taking the time to leave such a wonderful review. It means a lot to us!
We're so happy that your new bottle and boot have been a perfect match for you. Hearing that you've had "no issues with leaking or even sweat" is exactly what we love to hear. Enjoy your gorgeous green bottle!
I enjoy tracking the amount of water…
I enjoy tracking the amount of water that I'm drinking.
12. september 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
That's awesome to hear! Thanks for taking the time to share your feedback. Cheers to staying hydrated!
Thanks for your help!
So I had an issue with an order and was very upset and I gave them a one-star rating. The company reached out, offered to help me and give me a replacement at no extra charge! I now give them a 5-star rating which is well deserved!! Great customer service. Thanks so much WaterH for helping and caring.
3. september 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Wow, thank you for this incredible update!
This kind of feedback absolutely makes our day. Our customer service team works really hard to help, so I'll be sure to share your kind words with them—they'll be on cloud nine!
We're so sorry again for the initial trouble, but we're so glad we could make it right. Thank you for your understanding and for letting us fix things.
Great product and fantastic customer service!
The water bottle helps you drink the water you need each day, it is fun and the company is GREAT! I had a problem with the bottle not working and customer service was quick to respond to my problem. They gave me steps to follow to resolve the problem and it began working.
1. september 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hi Sharon, thank you so much for this amazing review!
Thank you for your wonderful review and for highlighting your positive experience with our product and customer service team.
We're delighted that the troubleshooting steps resolved the issue and that you're now enjoying your bottle. This means the world to us.
Thanks again for choosing us. We're so glad to have you in the WaterH family!
It’s super cool, especially for people who forgets to drink or don’t really like drinking. The water bottle encourages you to drink from it even if you don’t feel like it, because of how smart it is
This bottle is so good, I’m loving it so far. It’s strong and it keeps things hot or cold for a very long time.And I love their customer service too. So satisfying to open, and you just have to push the button, less stress, great quality 😌.
Highly recommend
31. august 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hi Grace,we’re thrilled to hear you’re loving the bottle—especially how it helps remind you to stay hydrated even when you’re not in the mood. That’s exactly what we designed it for!Plus, it’s great to know you’re enjoying the insulation and the build quality. Thanks again for recommending us. Stay hydrated and enjoy every sip!
Kelly from customer service contacted…
Kelly from customer service contacted me to let me know that the bottle I ordered was delayed and offered me the option to choose another colour instead. Everything was handled smoothly, and within just a couple of days my new bottle arrived. Very satisfied so far!
26. august 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hi Natalia，thank you so much for taking the time to leave such kind feedback!We’re thrilled to hear that we were able to assist you smoothly and that you received your new water bottle so quickly. Providing responsive and helpful service is always our goal, and it’s wonderful to know that you’re satisfied with the outcome.
Really smart water bottle!
Great bottle!
It is very useful to monitor and improve your body's hydration.
The app is very good and helps to maintain and control water consumption data. Finally, the customer support is excellent!
27. august 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
We’re so glad you’re loving your Waterh bottle—sounds like it’s keeping you hydrated and happy! It’s great to know that the app is also supporting you in maintaining your water intake goals.
A big thank you as well for your kind words about our customer support team—we’ll definitely share your compliments with them!
I didn't realize how poor my water…
I didn't realize how poor my water consumption was day to day. Having this water bottle has been a huge reality check!! No wonder I felt so lethargic! I bought this with my BFF to help track our water intake but it also helps me track my day better with reminders every 30 min. My adhd kicks my ass daily and before I realize it's the end of the day. Having the timed reminders, the daily percentage goal, and app to track history I've been able to start building habits in my time-blind mind. **Which is extremely difficult for me** I struggle keeping a schedule when no two days are ever the same. The competition also encourages me, so I bought one for each of our kids to also build this vital life habit.
Bottle itself -- charges easily, stays significantly fresh, doesn't leak, remains cool even in Texas heat
15. august 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hey, Texas friend! Whoa, your review just made our day—like, ice-cold-water-on-a-100-degree-Texas-afternoon refreshing! We’re absolutely stoked to hear this bottle has become your ultimate hydration sidekick (and BFF accountability partner—love that squad goal energy! ).
Good Customer Service and Premium bottle
The water bottle looks and feel very premium for an affordable price. I just had a few problem with the sensor and I wrote to the customer service which replied to me immediately. They were very helpful and kind enough to send me a replacement !!
14. august 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Tejas! Thanks for making our day with this awesome feedback!
We’re thrilled you love the premium look and feel of our bottle without breaking the bank – that’s exactly what we aimed for!
Sorry to hear about the tiny sensor hiccup, but HUGE shoutout to you for reaching out! Our customer service rockstars live for moments like this – quick fixes and happy vibes are their superpower!
32oz water bottle
I ordered myself a white water bottle a while back and WaterH contacted me to say that it was out of stock and it was going to be back in mid August and I had an email from them today and they said it was still out of stock and gave me a chance to change the colour of my water bottle to pink I'm sooo happy in how helpful they have been keeping me in the loop with my order i would most definitely recommended WaterH and they are most definitely worth five stars very happy and satisfied
14. august 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Claire!We’re over the moon you’ve stuck with us through the white water bottle wait (we know, we so wanted that crisp white one in your hands ASAP!), and we’re thrilled the pink swap worked out. Pink’s not just a color—it’s a vibe, right?
Keeping you in the loop was our top priority—no one likes being left hanging, especially when it comes to something as essential (and stylish!) as your new hydration sidekick. We’re all about transparency here at WaterH, even if it means admitting we hit a little stock bump. Your patience? Total superpower move. 🦸
Thanks for being the kind of customer that makes our jobs so worth it. Here’s to many hydrated, happy moments with your new pink pal—cheers!
So I live in Alaska...
So I live in Alaska and when I went to their website it said I lived outside of where they would ship to. So I wrote an email and after some back and forth we worked it out and I got exactly what I needed. Wonderful customer service.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hey Melissa! HUGE thanks for your shout-out—we're doing a happy dance knowing we could help our friends way up in Alaska!
Totally get that "outside shipping zone" message can feel like hitting an ice wall, but your awesome emails helped us carve a path! So stoked we could hook you up with exactly what you needed. That’s what we call a win for teamwork! Your feedback truly means a lot to us!
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