Esperienza fantastica, assistenza super, molto rapida precisa e puntuale. Gentilezza squisita degli operatori tutti. Grazie grazie davvero. La consiglio veramente, anche la qualità del prodotto è feno... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased two WaterH Bottles Boost, one for myself and one for my wife. Delighted with both. Great communications, speedy delivery and five stars for Customer Support. Well and truly recommended.
The bottle is great , it’s let’s I set it own goal limits in app and gives u incentives when I achieve it in app and bottle (with fireworks) it’s also heights up , for hydration reminds , and u can... Se mere
Virksomheden har svaret
Last summer I purchased a Glacier Fresh system for my rv. It worked perfectly. During winteriseation I inadvertently did not drain the center filter. I live in upstate NY. Needless to say it fro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At WaterH, we understand that staying hydrated well is harder than it sounds, and your water bottle could be doing more to help. That is why WaterH created a smart water bottle, an all-in-one hydration tool that auto-tracks water intake, analyzes water quality and provides custom hydration reminders.
Kontaktoplysninger
678G SHEPPARD AVE E, M2K1B7, North York, Canada
- service@waterh.com
- waterh.com
4,8
Fremragende
98 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love this water bottle
Love this water bottle, love the customer service. This bottle plus a nugget ice maker has been life changing. The opening of the bottle is just big enough to allow the ice through but not so big that I spill on myself. I now am more focused on remembering to bring my bottle than I am on bringing my phone each day.
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you so much for your thoughtful review! We're thrilled to hear that you're loving both the bottle and our customer service—and that the nugget ice maker combo has been such a game-changer for you! It's great to know the opening size hits that perfect balance, and we're honored that your bottle has become such a priority in your daily routine. Thanks again for choosing us!
It helps me to drink more water.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you so much Gabby! We're so glad to hear it's helping you stay hydrated—that's exactly what we aim for.
I had a problem getting my bottle to…
I had a problem getting my bottle to pair with my computer. It had been working perfectly up until this time. The support staff were excellent working with me. It was a combination of system upgrades between our systems. After a few emails, they helped me identify the problem. I rely so much on this bottle to keep me hydrated to my doctor's orders. Love the product.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Linda!Thank you for taking the time to share your experience. We're sorry to hear that you encountered a pairing issue, but we're so glad our support team was able to work with you to identify the root cause—especially with the system upgrade factors involved. It's wonderful to know that the bottle plays such an important role in helping you stay hydrated according to your doctor's orders, and that you continue to love the product. Please don't hesitate to reach out anytime you need assistance; we're always here to help.
Excellent product
Excellent product, love the app, customer support responded quickly and passed my idea along to their dev team. Love this company!
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you so much for your kind words! We're thrilled to hear that you're enjoying both the product and the app. It's also great to know our support team was able to assist you quickly and share your idea with our development team—we always appreciate input from customers like you. Thanks again for being part of our community!
Love it!
The WaterH smart water bottle is a cool water bottle to have because paired with the app, you get to track your water intake and it takes the guess-work out of how much water intake your particular body needs. You can also use it with coffee and tea! The customer support was super excellent; extremely knowledgeable, efficient and quick to answer my queries! Thank you!
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you for your thoughtful review and your appreciation of the WaterH smart water bottle! We are delighted to hear that you can easily track your hydration progress through the app and that it makes scientific hydration simple and convenient. Providing you with accurate and personalized hydration recommendations is precisely the purpose for which we designed this product.
Initially I had problem with the app
Initially I had problem with the app; but it's perfect.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Geradin!Thank you so much for your feedback! We're thrilled to hear that the issue has been resolved and that you now find the app perfect. Your patience and support mean a lot to us. Please don't hesitate to reach out if you need anything in the future. We're always here to help!
Très bon produit
Très bon produit, simple à utiliser, service après vente impeccable
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Merci beaucoup pour votre retour ! Nous sommes ravis que le produit vous donne entière satisfaction et que sa simplicité d'utilisation ainsi que la qualité de notre service après-vente aient su répondre à vos attentes. Votre avis nous touche beaucoup – n’hésitez pas à nous contacter si vous avez la moindre question.
Beautifully Crafted
Beautifully crafted bottle with the added benefit of some smart technology. Bottom line is that it looks and feels great, colours are awesome and a pleasure to carry
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
We’re thrilled to hear that you love the design, colors, and feel of the bottle, and that the smart technology adds value to your experience. It’s great to know that carrying it brings you joy—we put a lot of care into making it both beautiful and functional.
If you ever have any questions or need assistance with the smart features, please don’t hesitate to reach out. We’re here to help!
Thanks again for your support. Enjoy your bottle! 😊
Amazing customer support even before getting product
I’m a big fan of name brands and new gadgets, and my latest order was from WATERH. As a new customer, I ordered two water bottles for my son and me, along with some filter straw accessories.
Less than 24 hours later, I received a kind email letting me know the accessories weren’t compatible with the bottles I chose and gave me the option to remove them before the order shipped. I was honestly impressed — I’ve never had a company reach out like that to prevent an issue before it happened.
Their customer service is outstanding, and I already feel confident supporting this company. Thank you, WATERH!
4. januar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you so much for sharing your experience with us! We’re truly grateful that you chose WATERH for your first order, and we’re delighted to hear that our service made a positive impression.
It’s wonderful to know that our team was able to reach out in time to help you with the compatibility of your accessories—we always aim to make every order as smooth and thoughtful as possible. That you felt confident in supporting us so early on means a lot to our entire team.
We hope you and your son enjoy using your new bottles and find them both stylish and practical. If there’s anything else we can help with in the future, please don’t hesitate to let us know.
Welcome to the WATERH community — we’re so glad to have you with us!
Great Smart Bottle
So far so good. Had Hidrate for a few years and liked except for replacing battery. Operation wise this bottle seems a lot better. I like everything about it. I asked about Apple Watch app and they got back to me right away saying that it is in their plans. A definite 5 star!
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you so much for sharing your experience with us! We’re truly grateful that you chose WATERH for your first order, and we’re delighted to hear that our service made a positive impression.
I love Water H
I love Water H. I am a professor emeritus In the area of Applied Behavior Analysis and the app. is very compatible with ABA principles. I am now meeting my water consumption goals on most days.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you for taking the time to share your positive experience with WaterH. We are so glad to hear the app is helping you consistently meet your hydration goals. Your professional perspective as a Professor Emeritus in ABA makes your comment about the app’s compatibility with behavioral principles especially significant to our team. We truly appreciate your support and expert validation. Wishing you continued success with your daily hydration!
I'm a Freak About Hydration...Very Pleased with This Bottle
Solid, hi-tech, nice-looking water bottle. Initially I couldn't figure out how to calibrate the bottle to get the right amount of water consumed. Contacted customer service and got an almost-immediate response. Followed the short video and calibration done. (I was making it harder than it actually was.) Anyway, I'm a freak about getting good hydration each day. This is a great tool to help track my water intake.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
We love this review—thank you! It’s wonderful to hear that you’re enjoying the design and tech of your bottle. We’re so glad our team could help you quickly with calibration via the video guide, and we appreciate you mentioning the responsive service. It’s always our goal to make things easy. Knowing that a self-described “hydration freak” finds our bottle a great tracking tool means a lot to us. Here’s to many more days of successfully meeting your water intake goals!
Après quelques difficultés dues à un…
Après quelques difficultés dues à un problème de serveur et un mail au service client aux USA, j’ai eu une réponse rapide et j’ai pu à la fois créer mon compte et appairer la gourde connectée qui fonctionne parfaitement. J’en suis très satisfait.
29. december 2025
Uopfordret anmeldelse
Amazing customer service can't wait for…
Amazing customer service can't wait for the bottle
24. december 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
We're thrilled you had a great experience with our team. The wait will be over soon — we can't wait for you to unbox your new bottle and start using it! We're here if you need anything at all before it arrives. Enjoy!
Great quality products and outstanding support
High-quality products with a wide range of options to choose from. The support team is very responsive and helpful, which made the whole experience smooth and reassuring. Overall, a great product backed by excellent customer support.
21. december 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Nima！Your words truly resonate with us! It's rewarding to see how our commitment to quality products and rapid-response support contributed to your positive experience. We pride ourselves on being both your solution provider and trusted partner.
There was an address issue and they…
There was an address issue and they were able to get it corrected promptly. I appreciate good service especially during hectic holiday season.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Kvng!Thank you so much for taking the time to share your feedback! We’re thrilled that our team was able to resolve your address issue promptly, especially during such a busy holiday season. Your appreciation means a lot to us, and we’re committed to ensuring every customer feels supported, no matter the challenge.
Wishing you a joyful holiday season ahead!
I really like the water bottle
I really like the water bottle, so much so that I order a second one so I would have one at work and one at home. The 2nd bottle got lost in the mail and customer service was very patient while I waited for the post office to figure out that they did not deliver it to me and it was somewhere in the back. WaterH was willing to make it right if P.O. did not.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
We’re thrilled you love our water bottle enough to want one for both work and home. It’s incredibly disappointing to hear the second order was lost in transit, and we sincerely apologize for the inconvenience this caused.
You’ll be glad to know:
✓ Our team will always prioritize your satisfaction, and we’re grateful you recognized our patience throughout the postal investigation.
✓ As promised, WaterH stands ready to resolve any delivery issues – even if carriers fall short. Your trust won’t be misplaced!
Should you ever need further assistance, please reach out directly at us. We’d be honored to continue serving you.
Great company- great customer service…
Great company- great customer service and bottles!! Love mine!!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Thank you so much for your wonderful review!It means a lot to our entire team to know we’re helping you stay hydrated and happy.
If you ever need anything or have suggestions, we're always here for you. Enjoy your bottle, and thanks again for being a valued part of our community!
I had a question about the favorites…
I had a question about the favorites list, and within 24 hours, I had an answer and a suggestion on how to use another feature to record my intake. The instructions were easy to follow and direct
23. november 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hi Ora,We're thrilled to hear that your question about the favorites list was answered within 24 hours and that the suggestion for recording your intake was helpful.
Providing clear, easy-to-follow guidance is what we aim for, and we're so glad it worked well for you. If you ever have more questions or ideas in the future, please don't hesitate to reach out—our support team is always here to help.
Wishing you a great experience ahead! 😊
I had an issue with the water log time…
I had an issue with the water log time and the clock time not being in sync with the real clock time. Especially travelling across time zones. THe customer service staff was very attentive and helped resolve the problem quickly
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra WaterH
Hello Peter!We’re thrilled to hear that our support team promptly resolved the time synchronization issue you encountered, especially regarding the discrepancy between water log records and clock time during your travels across time zones.
Acknowledgement & Appreciation
Your feedback highlights our commitment to addressing technical challenges efficiently. We understand how critical accurate time tracking is for seamless operations, and we’re glad our team provided attentive assistance.
Continuous Improvement
Insights like yours drive our product enhancements. We’re actively refining time synchronization protocols based on user experiences to bolster reliability.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.