Watch My Diamonds Anmeldelser 118

My order was cancelled with no explanation. I emailed and inquired as to why and I didn’t get a response.

EDIT: I did contact support multiple times to figure out what happened and how to re-submit the payment but no one ever got back to me. I also called and no one answered. I understood that the payment failed bc it was flagged as spam but I couldn't reach anyone to help me re-process.

Edit: replying to support@watchmydiamonds dot com apparently does not work

I've known Dimitri for about 7-8 years now. I started off by getting my first watch busted down by him (breitling super avenger), and over the years I've learned to appreciate the brutal honesty and knowledge Dimitiri possesses. He is my go to jeweller of choice. Keep in mind that I'm located in Vancouver, Canada and he's located in NY. I still choose to purchase my time pieces and have my custom jewellery made by Dimitiri.

Item was as described and in beautiful condition when received. Transaction was easy and shipment was timely. I will shop with them again.

I ended up canceling my order due to a misunderstanding of the description. However their customer service was very responsive at my concerns. I like businesses that treat customers as their priority. Because of this reason I still give them 5 stars.

5 stars for great customer service and a stunning timepiece. They accommodated my rush delivery and the process was very easy. Would recommend doing business with Watch My Diamonds!

I am very pleased with this company and I love my watch! Mary was absolutely wonderful to work with. I had a lot of questions before finally selecting my Rolex and she was so helpful every step of the way. She also gave me assurance because I was nervous buying over the internet. They expedited my delivery process and the watch is beautiful!

I would absolutely use this company again!

From my first contact to receiving my icy watch I have been impressed with the Watch My Diamonds team. The customer service and communications from the team was perfect, kept me informed each step of the way. Special thank you to Mary! I highly recommend Watch My Diamonds for custom jewelry and diamond encrusted watches.

Daniel was very good & knew his products.
great service.
Bob Wood

I have purchased 15th watch with Dimitry and his brothers. Each time it has been a fabulous and quality experience. I recommend to everyone you better Watch Your Diamond!!!

Mary did an excellent job of working with me to purchase the Cartier watch for my wife’s birthday. It arrived within a day of me placing the order and is beautiful. Thank you Mary!!!

I recently ordered a Breitling Super Avenger II Stainless Steel Watch Custom Diamond Bezel for my husband for his birthday. The watch was stunning and my husband loved it. The staff made sure I recieved it on time for his birthday. Would definately make a purchase again

Took Payment For My Order When The Item I Wanted Was Not Even In Stock, But Still Listed Available As Well As 2-3 Other Sizes I Inquired About.

I just opened my incredible watch! I can’t begin to explain how fabulous this custom creation is! Perfect service, made to order, top notch packaging and shipping. It took some time for me to decide what I wanted exactly; and Watch My Diamonds worked patiently with me through every step of the process. Do not hesitate to work with this extraordinary company!!

This company did a fabulous job with a purchase I tried to make. I received the product but some things changed and I needed to return it. They were very professional, kept great communication, and made me feel like everything was handled. I would recommend them to anyone.

I bought this watch for my wife for Christmas as a surprise when I purchased it it was too small I called them back and told them I needed a bigger one They took care of it right away then I had a problem with the watch not keeping time They it back fixed it and sent it back these people are trustworthy and most importantly great to work with thanks again Watch my diamonds I would highly recommend

I was searching around for the perfect watch for my birthday and I stumbled across my watch from Watch My Diamonds. I have never been happier with my purchase! They made sure to go through the necessary steps to ensure my watch is perfect for the sale! They customized my watch to turn head. I love it!!

Thanks Mary for getting my birthday watch out on time on a rush and making the transaction a breeze. Great price, great service

The rolex I received was in pristine condition and the diamonds look flawless. I'm 100% happy with my decision to go through Watch My Diamonds!

Please be very careful with this organization. I just got off the phone with the manager discussing an item I purchased over the weekend. Watch My Diamonds made an error where the item's price was incorrectly matched to the item I purchased. Instead of honoring the price, Watch My Diamonds first lied stating their invoice is different from what was sent to me via email. I immediately caught onto the customer service representative's BS line of reasoning. She then put me through to a manager, who after some prodding admitted that they did make a mistake and would not honor the purchase price. She instead cancelled my order. The cancellation was done four days after the money was withdrawn from my bank account and the invoice attached was sent via email. I immediately thought to myself I should get a lawyer: once the money was withdrawn from my account and an invoice given for the purchase a legal sale occurred. The idea one can sell an item and then take it back solely because they do not like the price it was sold for seems incongruent with fair business practice. However, after thinking about it for a few minutes, I decided the 800 or 900 dollars extra they wanted for the item would be petty small claims stuff and really a waste of time and effort. I think Watch My Diamonds bets on its customer reaching this conclusion and decide bad business practice is cheaper. I have never written a review but thought it was only right to give others a heads up.