Warranty Administration Services Ltd Anmeldelser 

279
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Recently bought a car (second hand), with a warranty by this company attached. Unfortunately I have had to claim twice in 5 months (disappointing) and each time made a claim due to the issues. On each... Se mere

Bedømt til 5 ud af 5 stjerner

Tara was exceptional from the moment I contacted her to the moment she submitted my claim. She was thorough and explained everything in detail. I cannot recommend her enough!

Bedømt til 5 ud af 5 stjerner

Jo and her team Kirsty especially deliver excellent service and make life so much simpler. They are all so friendly and welcoming making what is usually a chore a real delight. Would never go anywhere... Se mere

Bedømt til 5 ud af 5 stjerner

Wow after our car breaking down en route to our holiday I wasn’t expecting a warranty claim to be so straight forward, how wrong I was!. Tara dealt with our claim and she was so prompt, so transparent... Se mere

Virksomhedsoplysninger

  1. Køretøjer og transport

Skrevet af virksomheden

Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

279 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

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4,8

Alle anmeldelser

(279)

54 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent service

Throughout the process, WA Service have been thorough and responsive. They have also been helpful and friendly throughout my claim, albeit small, nothing was too much trouble. Matthew was my administrator throughout and he was excellent - thank you!

13. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer experience

I’ve had an excellent experience with the WAS team. Robert Kenyon delivered outstanding customer service throughout the entire process. He was thorough, professional, and provided prompt resolutions to all issues related to my claim.

By effectively communicating between the dealerships, their management, and myself, Robert made the process seamless and stress-free. I would highly recommend both the company and Robert for their exceptional support and service.

8. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant service from this team

Brilliant service from this team! It took a while for the issue to be diagnosed but they still came through and honoured the reimbursement. Little issue in receiving said funds however that was down to another party and not WAS who were great at chasing this up. 👍👍 Can't fault the service.

29. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I rarely write reviews but Tara sorted…

I rarely write reviews but Tara sorted my claim so quickly and in such a friendly manner. Assumed it’d be a classic 30-mins on hold followed by policy-gymnastics to decline the claim, but instead was met with speed, clarity and advice. 5/5.

16. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service received from Kirsty

Excellent service received from Kirsty. Always will help when any issues arise and also very patient.

Always a pleasure to deal with this company.

Would highly recommend Warranty Administration Services Ltd.

19. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Would not bother with WARRANTY ADMINISTRATION SERVICES LTD

Purchased a car in May 2025 from a main dealer. The Car was serviced as part of the purchase by the main dealer.
The wetbelt has failed after 4000 miles !!!!.
WARRANTY ADMINISTRATION SERVICES have refused the warranty claim, as the wetbelt should have been changed in Dec 2025 and failed in Mar 2026.

We were not told that wetbelt should be replaced before the next planned service in May 2026

I would steer clear of car warranty claims companies and I will not purchase a policy from WARRANTY ADMINISTRATION SERVICES

A poor experience for me

Further to WARRANTY ADMINISTRATION SERVICES eloquent reply.

Do not waste your money on this type of Car Warranty.
As stated the Car WAS serviced by the main dealer at purchase. So there was 2 months left before the next service date. If there is a way not to pay, they will find a way out, but both dealer and company are very quick to take the £498.

Sorry made an error in the above, the car had only done 3500 miles from the last service date, not 4000.

18. marts 2026
Uopfordret anmeldelse
Warranty Administration Services Ltd-logo

Besvarelse fra Warranty Administration Services Ltd

Dear Anthony,

Thank you for taking the time to leave us feedback. We are sorry that your experience did not match up to your expectations.

Your supplying dealer warranty, that started on 22/04/25, does state that you must service and maintain the vehicle as per the manufacturers recommendations for it to remain valid.

You are correct that on your vehicle the timing belt change interval, as recommended by the manufacturer, does show that the belt should have been replaced as a maintenance item when the vehicle was 6 years old, at the end of November 2025.

Unfortunately, as the belt had not been replaced when it should have been the subsequent failure, 4 months afterwards, is not covered by your dealer warranty.

It is always the owner/driver’s responsibility to ensure that the recommended servicing and maintenance tasks are carried out on their vehicle at the correct time/mileage.

We are sorry that on this occasion your dealer warranty has not covered the timing belt failure but that this reply clarifies the reason why.

Best regards

The Warranty Admin Team

Bedømt til 5 ud af 5 stjerner

Exceptional Service

After sales care is always something that can be concerning, especially when it comes to purchasing a used vehicle.
That has not been a concern at all so far with WAS. Unfortunately within a few weeks of ownership our vehicle developed several faults, but after speaking with Matthew the claims were approved at a speedy rate and with exceptional communication. I'm very impressed with the service we have received.

13. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The whole process exceeded my…

The whole process exceeded my expectations. Upon submitting my claim I received confirmation that the claim was approved within 3 days . No haggling !!!Once I had submitted the receipt the payment was received within 3 working days , absolutely marvellous.

13. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A pleasure dealing with the guys from…

A pleasure dealing with the guys from WAS especially Matthew who has been an absolute superstar throughout my claim. Many thanks Matt.
Small issue with split pipe that manifested to belts being replaced was resolved to everyone’s satisfaction.

9. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Had an unusual warranty situation which…

Had an unusual warranty situation which Vicky took ownership of and resolved for us very efficiently and swiftly resulting in the customers new policy being emailed over to him straight away. Many thanks for your help Vicky that turned out much easier than i expected thanks to you :)

9. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quick & Easy

My Volvo’s door became jammed, and the air ventilation was faulty. Matthew was very helpful and processed my warranty claim quickly and efficiently.
Thanks to the excellent support & service I will be extending my dealer warranty.

2. marts 2026
Uopfordret anmeldelse

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