Got in touch via Messenger with a query about a refund. Was worried this would be a long drawn out process involving phoning up etc. Darryl was able to resolve this within minutes, much to my relief.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an issue on the Warehouse website today, I was trying to make a return but I kept getting an error. I couldn't find any explanation or help for this error on the website so I contacted Wareho... Se mere
Received a wrong item in my order. Contacted easily through whatapps and dealt with a very helpful person called Dale, who arranged for the right item to be sent to me within a couple of hours by next... Se mere
I had a query about an item online and wanted to contact customer service. I was so impressed you could contact over imessage (so quick and convenient!), and Shiela replied within 30 mins (on a Sunday... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Excellent clothes, Excellent customer service
Excellent clothes. Excellent customer service. I had an issue return which was my fault and Barney was super helpful. Whoop whoop!! Also. Can I say. Whatsapping customer service also fabulous.
2. juli 2021
Uopfordret anmeldelse
Prompt and helpful assistance
Brilliant prompt and helpful assistance from Karis on WhatsApp.
She Asked all the relevant questions and very politely with professional knowledge resolved my order problem politely quickly and without fuss
29. juni 2021
Uopfordret anmeldelse
First class Tunis @ Warehouse …
Excellent customer service provided by Tunis, very efficient and extremely polite, a credit to the company!
25. juni 2021
Uopfordret anmeldelse
I had ordered a dress online from…
I had ordered a dress online from Warehouse but it was faulty, when I contacted Warehouse via WhatsApp Ellie was very helpful and friendly. She apologised and solved my query very quickly..
25. juni 2021
Uopfordret anmeldelse
Kirsty - friendly and great comms
Kirsty was great, fast to respond and solve my problem. She had a replacement product out to me the same day as I posted the faulty one.
Friendly and great communications.
25. juni 2021
Uopfordret anmeldelse
Full order not returned by retailer
Full order not returned - Husna was very helpful and resolved my query as quickly as possible - great service 😊
25. juni 2021
Uopfordret anmeldelse
Had an issue with a faulty item which…
Had an issue with a faulty item which was sorted out with no problem. Spoke to Jamie-Lee and Ellie who were very helpful. Great work.
24. juni 2021
Uopfordret anmeldelse
Ellie was very helpful with my issues
Ellie was very helpful with my issues. Thanks very much.
22. juni 2021
Uopfordret anmeldelse
Wrong item in order but swiftly corrected.
Received a wrong item in my order. Contacted easily through whatapps and dealt with a very helpful person called Dale, who arranged for the right item to be sent to me within a couple of hours by next day delivery. Excellent, quick and helpful service.
22. juni 2021
Uopfordret anmeldelse
Refund error
I returned 2 items, but only received a refund for 1 of them. I contacted Warehouse through WhatsApp & got a very quick response from Maryam, who sorted out the extra refund straight the way. Thank you Maryam.
21. juni 2021
Uopfordret anmeldelse
Missing item in returns
I had a missing item in my returns and Mia sorted it out in no time. Thanks Mia!
17. juni 2021
Uopfordret anmeldelse
I had an issue on the Warehouse website…
I had an issue on the Warehouse website today, I was trying to make a return but I kept getting an error.
I couldn't find any explanation or help for this error on the website so I contacted Warehouse on WhatsApp, there is a link on their website to do this.
I received a very quick and helpful response from Paul. He told me what was happening and advised what to do next.
Great customer service
14. juni 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.