Got in touch via Messenger with a query about a refund. Was worried this would be a long drawn out process involving phoning up etc. Darryl was able to resolve this within minutes, much to my relief.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an issue on the Warehouse website today, I was trying to make a return but I kept getting an error. I couldn't find any explanation or help for this error on the website so I contacted Wareho... Se mere
Received a wrong item in my order. Contacted easily through whatapps and dealt with a very helpful person called Dale, who arranged for the right item to be sent to me within a couple of hours by next... Se mere
I had a query about an item online and wanted to contact customer service. I was so impressed you could contact over imessage (so quick and convenient!), and Shiela replied within 30 mins (on a Sunday... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Thanks for the help Micah!
Helpful, friendly service from Micah and the iMessage service was easy and convenient!
Fantastic customer service from Micah
Fantastic customer service from Micah! She was really helpful and resolved my query quickly.
Excellent customer service with my…
Excellent customer service from BETH in dealing with my refund. She was very understanding of my current situation. I’m most grateful for her help.
Great customer service
Micah was brilliant at sorting out my…
Micah was brilliant at sorting out my returns problem . And this was done so quickly and without any hassle!!! All it took was a short message to warehouse. Thank you
returns query
Thank you to Ellizza and Rich Mae who managed to sort out a returns query for me .
Dealt with very promptly and professionally.
Many thanks once again.
Very helpful
Very helpful, Antonio and Denise saved the day after post office disaster! Best way to get in touch if you need help!
amazing customer service
I had a query about an item online and wanted to contact customer service. I was so impressed you could contact over imessage (so quick and convenient!), and Shiela replied within 30 mins (on a Sunday night), understood my query and put me in contact with the relevant team. So impressed with this customer service!
Amazing customer service using…
Amazing customer service using whatsapp. Ralph responded very quickly when looking into my query. A refund was given to me immediately once Ralph discovered my returns had gone missing. Super impressed with this service. Thank you Ralph 😊
Need more consistency in advice given
It’s great that Warehouse have a WhatsApp for support, but I spoke with 5 different customer service assistants and was provided different (conflicting) information each time. Thank you to Lucy for your help in finally resolving my issue.
Amazing customer service
Amazing customer service, a special thanks to Gary G and Roselyn who were very helpful and quick in dealing with my query.
Thank you 😊
Excellent WhatsApp customer service
There was an issue with delivery of my package today. I raised the problem via the WhatsApp customer service channel and I couldn't have asked for a more efficient and understanding person to assist me and resolve my issue. Thank you Anisa!!
Excellent WhatsApp service
Emma quickly responded on WhatsApp and dealt with my refund enquiry.
Fast & helpful
Swift, efficient service over whatsapp
Couldn’t have been easier to resolve the issue. Abdullah sorted everything with quick and friendly service
I received a faulty item and was sent a…
I received a faulty item and was sent a new replacement the very next day thanks to Inayah 😊
I had a faulty product and have been…
I had a faulty product and have been sent a new one straight away thanks to Abubakr. Thank you ☺️
Jolena was awesome and solved my issue…
Jolena was awesome and solved my issue within 2 minutes flat! Thank you Warehouse!
Great customer service
Sania dealt with my query efficiently and problem was resolved quickly. Many thanks!
Trish was great
Trish was great, sorted my query out over WhatsApp immediately, thank you!
Great Swift and polite service
Samantha was really helpful and polite, sorting my issue straight away across WhatsApp!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








