I had never purchased from Voyage Luggage so I didn't know what to expect but shortly after ordering online, I was contacted by Peter via email. He wanted to verify my address and let me know when my... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Retu... Se mere
I ordered a High Sierra bag that after I ordered realized that I was no longer in need of. Peter and others from Voyage Luggage were extremely responsive when I let them know and made quick arrangemen... Se mere
This was my first purchase with Voyage. I needed a light but sturdy travel backpack. I purposely bought it to keep as a survival bag, in which I will keep my personal items in case of an emergency.... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick ship
Quick ship, fast communication when I asked questions. Great pricing
Two thumbs up
The luggage they sent was beautiful and arrived on time. Customer support was kind, professional, and accommodating under extenuating circumstances. I would definitely order from Voyage again.
These people/company are great
These people/company are great! I made a mistake with the delivery address. They fixed it and continued to follow up to make sure I knew what was happening. Peter and customer service couldn’t have been better.
Prompt, professional, and courteous
I'd like to point out that addressing my issue was prompt, professional, and courteous. Much appreciated.
Swift and efficient customer service…
Swift and efficient customer service with friendly attitude.
Amazing customer service
I had a great experience overall. I reached out via chat because I was a bit concerned about the delivery timing, and Peter was incredibly helpful and proactive. He offered immediate solutions and made sure my order arrived on time.
Really appreciated the level of service — I’ll definitely be purchasing again and would absolutely recommend.
My piece of luggage is perfect
My piece of luggage is perfect - great piece, excellent price, packed perfectly! When it did not arrive as scheduled I was given perfect customer service. Would highly recommend this company!
The best service
The best service! Highly recommend visiting this business
Great products & great service
Great products, pricing, and great customer service. I ordered the wrong color by mistake and Peter was a big help in getting my return label and quickly processing the exchange. He also kept me updated along the way as items were received and shipped.
Very friendly and profesional staff
Great customer experience
The carry-on that I received was exactly the carry-on that I had ordered. But I had to return it because, after I received it, I found that it was smaller than I had imagined it would be. As a result, I returned the item. Although the carry-on did not work out for me, my experience with Voyage in returning the carryon was excellent. Very professional and very effective communicating. I would definitely do business with Voyage again.
Responsive and Helpful!
Peter was super helpful throughout the ordering and delivery process!
Peter was very helpful and…
Peter was very helpful and communicative with my order and concerns. My daughter loves her new luggage! Thank you
The minute I ordered from Voyage
The minute I ordered from Voyage, they emailed me to find out if I was satisfied. Everything arrived on time and is so perfect. The customer service was impeccable.
Spectacular experience with…
Spectacular experience with Voyageluggage. The product was extremely high quality and very competitively priced. Shipping was extremely quick. But what was truly outstanding was the customer service. Peter was extremely responsive and kind. He kept me updated about my order at every step and was genuinely focused on making my shopping experience easy and pleasant.
Peter was helpful and kind
Peter helped with a return for an item that didn’t work out for me. He personally tracked the return getting shipped and follow up is to issue the refund the minute it arrived. Very professional and accommodating, like old school customer service where you know there is a real person with thoughts and understanding on the other end.
Great selection and wonderful service!
I am so happy to trade with a company outside of an impersonal megastore. And when I mistakenly ordered the wrong bag, customer service—Peter—couldn’t have been more cordial or helpful. I wish I could have him over for dinner; he made the experience of exchanging my purchase easy and downright pleasant. Thanks so much, Peter! A+++
Best customer service
Best customer service. Peter was kind and helpful. I loved the quality of the small roller bag but had to return it because it was heavier than my needs.
they say free returns but it's actually…
they say free returns but it's actually free return with credit applied to a new item. if you want a refund, you have to pay return postage - i felt a bit deceived.
The Delsey Paris luggage
The Delsey Paris luggage, color Angora, is finely crafted and aesthetically pleasing. I however, only returned this piece because of slight nuances. When I received this order, it was only then that I became aware that that there are two different versions to the Delsey Paris luggage collection. I returned this piece because I was expecting it to match the small carryon which I currently own but it didn’t; there were subtle differences…I was expecting it to come with white wheels but instead the wheels were black. I was expecting it to have the brake system but it didn’t and also my carryon came with a hanger inside but this version did not; and so for those aforementioned reasons, I returned it and was lucky to purchase the last one of what I really wanted from a different website. I wanted my pieces to match and now I am a happy, confident traveler. I will not conclude without making mention of Peter in customer support; he helped facilitate the return and it all went smoothly and expeditiously. He was polite and knowledgeable. Thank you, Peter.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








