I had never purchased from Voyage Luggage so I didn't know what to expect but shortly after ordering online, I was contacted by Peter via email. He wanted to verify my address and let me know when my... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Retu... Se mere
I ordered a High Sierra bag that after I ordered realized that I was no longer in need of. Peter and others from Voyage Luggage were extremely responsive when I let them know and made quick arrangemen... Se mere
This was my first purchase with Voyage. I needed a light but sturdy travel backpack. I purposely bought it to keep as a survival bag, in which I will keep my personal items in case of an emergency.... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing customer service!
Flawless
I had never purchased from Voyage Luggage so I didn't know what to expect but shortly after ordering online, I was contacted by Peter via email. He wanted to verify my address and let me know when my luggage would ship and said he would track the order. He followed up with me to let me know when it shipped and after it was delivered. I really appreciated the personal attention and professionalism of Peter. It felt like he wanted me to have a flawless, positive experience and I did. The luggage is just what I wanted. I would definitely order from Voyage again.
Fabulous customer service
Fabulous customer service. I had a question on shipping and they personally tracked the item for me and followed up along the way. So happy with service and product
This was my first purchase with Voyage
This was my first purchase with Voyage. I needed a light but sturdy travel backpack. I purposely bought it to keep as a survival bag, in which I will keep my personal items in case of an emergency.
I will put it to the test in early August for a short vacation.
Love the color just wish it had larger wheels.
High Sierra bag return
I ordered a High Sierra bag that after I ordered realized that I was no longer in need of. Peter and others from Voyage Luggage were extremely responsive when I let them know and made quick arrangements for me to ship the bag back to them and issued my refund promptly. Much appreciated and will definitely use them again if I am in need of luggage.
Purchased multiple NOMATIC and Bellroy…
Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Return process was extremely easy. Voyage will be my first go to every time I need luggage or travel accessories. Customer service was great.
Peter was amazing
Peter was amazing! The wrong colored backpack arrived, and he held our hand the whole way with the return and making sure that we got the color that we wanted. Excellent customer service!
I had a great experience with Voyage…
I had a great experience with Voyage Luggage. Unfortunately, I had to return a Samsonite Spinner Mobile Office bag that I purchased, but the issue was not with Voyage Luggage or the product itself. The package was left exposed to heavy rain by FedEx, which damaged the box upon delivery.
Throughout the entire process, Peter from Voyage Luggage was extremely helpful, professional, and responsive. He maintained excellent communication via email, kept me informed every step of the way, and made the return process completely seamless and stress-free.
Customer service like this is hard to find, and I truly appreciate the level of care and attention I received. I would not hesitate to purchase from Voyage Luggage again and highly recommend them to anyone looking for quality products backed by outstanding customer support.
Great experience buying and addressing an issue
Great experience going through a problem I had with this order. They handled it well and I got a new case quickly.
Ordered online
Ordered online, looks like description, delivered on time. Now will see how it wears over time but all great so far on ordering!
The experience was great
The experience was great. I didn’t like the product and was able to return it.
My new go - to!
I absolutely love my tumi backpack! Price was great, shipping was fast! Product is amazing! Thank you!
I had a wonderful experience with customer service
I had a wonderful experience with the customer service department. I mistakenly ordered the wrong color. They quickly processed my exchange and followed up until I received the new piece of luggage in the correct color.
Very easy buying experience
Very easy buying experience. Best price available on the web. Delivered items as stated when I placed the order. Customer Service is top notch. You actually get to speak with a live person right away without any prompts.
Customer Service 10/10
It didn’t start off great as the wrong item was shipped to me. Not Voyage’s fault. I reached out and Peter Morot got back to me right away and rectified the situation. The customer service was off the charts. I now have my bag and it is better than advertised.
Excellent customer service and price
I was a bit late in purchasing my carry-on luggage and was concerned that it wouldn't arrive in time for my trip. Immediately after placing my order, I contacted Voyage Luggage, and they responded promptly with an update that my item had already shipped. They even kept an eye on the tracking information and followed up regarding its delivery status.
I truly didn't expect that level of customer service, but they went above and beyond to ensure I had peace of mind. Because of this experience, I would absolutely purchase from Voyage Luggage again for my future travel needs.
Love the gravel toiletry kit
Love the gravel toiletry kit. Was shipped quickly and came in excellent shape. Would buy again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








