I had never purchased from Voyage Luggage so I didn't know what to expect but shortly after ordering online, I was contacted by Peter via email. He wanted to verify my address and let me know when my... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Retu... Se mere
I ordered a High Sierra bag that after I ordered realized that I was no longer in need of. Peter and others from Voyage Luggage were extremely responsive when I let them know and made quick arrangemen... Se mere
This was my first purchase with Voyage. I needed a light but sturdy travel backpack. I purposely bought it to keep as a survival bag, in which I will keep my personal items in case of an emergency.... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The customer service team was wonderful…
The customer service team was wonderful and ensured my luggage was delivered on time before my 3-week international trip. The Antler trunk arrived in perfect condition. It's stylish and functional -- the square shape makes it easier to roll around than the flatter and wider large suitcases I have owned prior, and the compression cubes will help me fit more things inside.
The customer service was truly outstanding
The customer service was truly outstanding! They worked closely with me to resolve an issue, and I appreciated how all my messages received prompt replies. Plus, they offered the best prices online, which was a fantastic bonus!
Would definitely purchase from here again!
Thank you!
Fast delivery and item at great price!
Shipping was quick but unfortunately I…
Shipping was quick but unfortunately I didn't like the item so I had to return it. The return process was easy and refund was processed quickly. I will definitely buy from this seller again!
Great customer service
Great customer service. Very good communication and updates. Luggage didnt fit my needs but they were prompt to reply and help me with the return.
Peter Morot - great customer service
Peter Morot, customer service representative, was simply outstanding in rapid response to my request of change of email. He constantly kept me updated as to status of my order. In regard to luggage, arrived in full on time as promised. I was impressed also with the packaging it arrived in.
Highly Recommend!
Amazing customer service! They go above and beyond to help! Received my third luggage order super fast and at a terrific price! Highly recommend this business!
Best ever
Best ever! My mistake. Ordered a bag without being sure of size. All my luggage is this brand. Response was immediate. Sent the bag via FEDEX, easy. Refund was fast. Will shop here again for sure!
Very easy company to work with and…
Very easy company to work with and incredibly helpful in every sense
Very responsive customer service
Great price and very responsive customer service
Very easy to deal with and great…
Very easy to deal with and great selection of luggage
Caring Communication
The customer service representative was very helpful and resolved my concerns in a timely manner by providing me updates regarding my order shipping.
Easy ordering and fast checkout!
Perfect carry-on bag
The bag arrived in a timely manner, easy to order, exact description of bag and appears to be made well
Excellent customer service
Fast reponses and lenient
Priced matched my product that was on sale at another store. Also very responsive!
The agent caring for me
The agent caring for me, Peter Morot, has done an excellent job. A return went without any snags and he was caring enough to follow-up and keep me informed.
If all the Voyage Luggage employees are this good, the compamy can do well.
The address had to be changed as it was…
The address had to be changed as it was being sent to me and it was a gift to someone in NH! I immediately sent an email and got a response immediately and the address was corrected!!! Now that’s what I call great customer service!!!
Pam
Customer service is great
Customer service is great. Peter was top notch. Unfortunately, to start with there was confusion about waiting on details stated on the Shop app so I had to contact Voyage to confirm whether they needed more details from me, but it was them who needed more info from the manufacturer. So I sent an email to VoyagerLuggage and Peter cleared that up for me. Then he continued to update me on the processing and delivery of my carryon luggage. The luggage is an orchid color and looks beautiful. It appears well made and sturdy.
New Customer Offer not valid.
So, first time to the site, they offered a 15% discount for first time buyers. I sadly give them my email, get the discount code. There are no other terms and conditions in the email. Code doesn't work, stating that it is a valid code, but doesn't apply to my purchase (which was going to be my first time). I email them, and get back that the code probably doesn't apply to the luggage I am trying to buy, or the the luggage may otherwise be on sale. NONE of those conditions were in the offer. I'll obviously unsubscribe and purchase luggage elsewhere, but don't be fooled by them trying to get your email with an offer that can't be used.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








