As a member of D&G Boiler Care Insurance for many years who are agents are Vokera.co.uk I have had terrific service. Recently I had a complete failure of my central heating system and they sent an e... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
As a member of D&G Boiler Care Insurance for many years who are agents are Vokera.co.uk I have had terrific service. Recently I had a complete failure of my central heating system and they sent an e... Se mere
Virksomheden har svaret
Steve Langstaff came to do the annual service on our boiler. As usual he was on time, very efficient, friendly and able to answer any queries we had. Could not really wish for better service.
Virksomheden har svaret
Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty. Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get o... Se mere
The Engineer Colin McAleney was very professional, well mannered and answered any questions we had. He spent alot of time checking every part of our boiler until he found the problem. (We had anot... Se mere
Virksomheden har svaret
For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. As part of RIELLO, a leader in high energy‑efficiency heating and climate solutions, Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.
2 Falcon Gate, Shire Park, AL7 1TW, Welwyn Garden City, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The team at vokera have always made my lote easy as a gas boiler installer. Margaret in the office is an incredible asset to the company and Scott Foster out in the field is second to none. Very happy over the course of many years
JB was fantastic. After a really stressful few days with the boiler, he came in, quickly identified the issues (including ones that hadn’t been spotted before) and got everything fully sorted.
He was friendly, professional and clearly new what he was doing. I really appreciated how thorough he was and that he made sure everything was working properly before leaving.
Couldn’t recommend him enough - Thank you again!
Scott Foster has been very supportive for Kartell and would like to thank Scott for all his help in getting Vokera on our shelves.
Look forward to growing the brand:
Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty.
Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get out until “some time in May”
Really bad - it’s a few months out of warranty and they don’t want to know. Terrible and wouldn’t recommend anyone getting this make boiler and certainly won’t be doing again!
Have been fitting vokera boilers for a few years after scot fostker introduced them to us
Fitting a few now and scot foster always has time for us who is their area manager always has time to come and see us and has signed us up onto their loyalty scheme INFINITY
Was after a boiler spoke with Scott foster at Vokera advised Vokera pinnacle comes with 12 year warranty boiler and if I register in the infinity scheme I will get £50 cash back and also in to the draw to win £1000 with 20 entries with this boiler and also advised me with a few stockists on the area was very pleased to speak and changed my mind from another boiler to the pinnacle and also saved loads of money very easy to install
Was great to catch up with Gary Whelan from Vokera boilers. Already Gary has started to make change in the midlands area every body talking about PINNACLE 12 year warranty boilers and SYNERGY boilers a real game changer good value boilers
Also Gary going through Vokera Loyalty scheme INFINITY now 20 years old and a chance to win £1000 every month through 2026 and also a chance to win a £60.000 ford transit van. Thanks Gary for all the information
I’m very happy with the service! The boiler was repaired quickly and professionally. Everything works perfectly now. Highly recommend this specialist!
John the engineer called and diagnosed the issue straight away.Fast and reliable service.Very happy.
The engineer was very polite and friendly. He was very thorough in his work and explained everything he was doing while servicing my boiler
I was sold an ME15 Pro heat pump. It now has stopped working and Vokera cannot even supply a spare parts list. They didn't make the machine and had it made by a third party - they now are walking away from the problem offering no help at all and technical support. It's a complete abrogation of responsibility. I would suggest no one tries to do business with this company.
We had a boiler installed by kc plumbing they recommended a pinnacle. After the installation the work was completed in high standard and boiler looks amazing Vokèra have come long way amd boiler looks perfect fit in our kitchen
Great boiler and great service easy to work and energy efficient
I recently had my boiler repaired by John Alford, and I couldn’t be more pleased with the service he provided. From start to finish, he was highly professional, efficient, and clearly very knowledgeable in his work.John was extremely attentive and reassuring throughout the process. His approach was calm and professional
and the job was completed in a timely manner, and the quality of his work was outstanding. Everything is now working perfectly, and I truly couldn’t fault a single aspect of the service.John absolutely deserves recognition for his excellent work ethic and professionalism. Thank you!
This company Vokera, provides the worst boilers I have very come across. I have had fault, after fault, after fault and when I asked for a Vokera technician to come and do a fixed price repair, they do not provide out of warranty repairs in my area. They said they didn’t install the boiler so it is not their issue. Never ever choose a Vokera boiler!
Can't fault it fitted quick and up and running nice and warm now
Great customer service from Josh today got my boiler up and running over the phone! 5*
Have to say Irfan was so helpful.. explained the workings of the system.. set all parameters to my instructions.
Would definitely use again.
Thank you to Vokera and especially to John Baldwin for delivering such outstanding customer service. It’s very much appreciated and reflects highly on the company.
As a gold installer for Vokera the boilers are great for my landlords.
Back up service if required very good.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.