Took weeks to despatch what was listed as in stock ...I had a bad feeling when it was not despatched in a week ..checked the site daily till eventually they said it was sent ...of coarse it never arr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very impressed with my first purchase from Vinyl Addicts. I wanted to know when the album would be despatched, so I made contact, and found their response to be polite, professional & informative. I... Se mere
Virksomheden har svaret
Amazing service. Ordered a record on Wednesday evening and it arrived on Friday morning!! Free delivery btw. Couldn’t find this record for cheaper anywhere else and it came in perfect condition, could... Se mere
Virksomheden har svaret
Ordered the Lana Del Rey Coachella performance and it’s perfect! The vinyl arrived in less than 48 hours later in amazing condition and was packaged extremely securely 📦 The sound quality of this... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business and have been trading in Records, CDs, and music memorabilia for over 40 years. We can regularly be found a trade shows and record fairs around the UK. You can find us most Thursday's and Friday's at Old Spitalfields Market where we run stall. We moved online during covid, starting with ebay and now our own online store www.vinyladdicts.co.uk. We pride ourselves in excellent customer service and try our best to resolve any issues that may come up. If you have any questions or would like to know more about us or our collection then please do contact us. We welcome trade and wholesale clients. We are London based and have an operation in Hemel Hempstead, Hertfordshire.
Kontaktoplysninger
Unit 405, The Self Storage Company, 2 Park Lane, HP2 4YJ, Hemel Hempstead, Storbritannien
- info@vinyladdicts.co.uk
- vinyladdicts.co.uk
4,4
Fremragende
226 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Vinyl Addicts
Great news - thanks for feeding back.
Wolf Alice record arrived from the UK…
Wolf Alice record arrived from the UK to the USA in perfect condition. Thank you.
13. marts 2026
Besvarelse fra Vinyl Addicts
I'm glad it arrived safely to the US. We do try and package orders up well.
Arrived in perfect condition
Arrived in sturdy packaging and well protected in perfect condition. It would be more considerate if tracking is provided
18. marts 2026
Besvarelse fra Vinyl Addicts
Glad it arrived safely. Thank you for the feedback. I do try and give tracking details but as I do all the orders manually myself (It's just me) sometimes I forget to add them to the order details.
Ordered A5 and received A3
Ordered A5 and received A3, fast delivery which was appreciated but unfortunately the wrong size arrived.
9. marts 2026
Besvarelse fra Vinyl Addicts
Oh no, sorry about this. If you contact me through your order on my site I will send you the correct size.
Besvarelse fra Vinyl Addicts
Brilliant news. 5 star feedback :-)
Besvarelse fra Vinyl Addicts
Really good feedback ;-)
Good prices good quality vinyl wide…
Good prices good quality vinyl wide variety of music and good postage prices
6. februar 2026
Besvarelse fra Vinyl Addicts
Thank you for the review - Hope to see you again soon.
Great company to deal with
Item was received on time, and as described. Great service and hope to deal with you again.
31. januar 2026
Besvarelse fra Vinyl Addicts
We'd love to see you again. We regularly add new items to the store
No money, no product, no rsponse
At the time of writing I have been waiting 2 weeks for an order even though their website explicitly states 3 -5 days.
I have sent 3 messages via their website and 2 emails and have had exactly zero response.
They have my money, I don't have order and they are ignoring me. Make of that what you will.
I only wish I had read their trust pilot reviews beforehand as I don't appear to be the only person who has been in this position.
Do not touch this company with a bargepole.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vinyl Addicts
Hi there, Sorry about this, I think maybe there is an issue with emails going in to spam or something as I replied to you just over an hour ago and have fully refunded you.
Best regards.
Nice product
Nice product, good packaging.
I love the old school rock, posters, they got them
10. januar 2026
Besvarelse fra Vinyl Addicts
Excellent news - thank you for the feedback
Everything is great
Everything is great - it is not your fault that shipping to Germany is so expensive. I had to pay 17EUR extra!
18. januar 2026
Besvarelse fra Vinyl Addicts
Everything is Awesome!
Yes, I wish the postal was cheaper for us all :-(
Besvarelse fra Vinyl Addicts
Thanks for the all the Stars!!!!!
The parcel did not arrive
Hello, I ordered a Lana Del Rey 2012 I tunes festival vinyl and it’s yet to arrive and I noticed the company mentioned to other people in my situation it might have gotten lost in the shipping process so I would like the shipping code please considering I never got it in the “ your item has been shipped email” and it was said to be shipped 1st class by Royal Mail I could understand if it was just a couple of people who were in the same situation as me but with the amount of people that are and have been in my position is unbelievable…
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vinyl Addicts
Thank you for your feedback.
From our records, this order was delivered and completed successfully within our delivery policy. If for any reason there is still an issue, please do get in touch using the contact details on the website and I will be happy to help.
I would also like to clarify a couple of points. I am not aware of the wider issues mentioned in your comment. There have been some isolated delays with international deliveries due to customs processes, where parcels were temporarily held or returned. In every case, customers were either resent their items or refunded according to their preference. I have informed customers of this via my newsletter.
UK orders are dispatched via Royal Mail 1st Class in line with the delivery terms stated on the website, and are shipped within 7 working days of payment. I always aim to send items sooner where possible. However, as a sole trader who also works at record fairs around the country, I am not always able to operate on the same dispatch timescales as large online retailers.
I appreciate your patience and your custom.
5 star service
Ordered two vinyls was very pleased with both of them 5 star service couldn't be better
2. januar 2026
Besvarelse fra Vinyl Addicts
That's brilliant to hear - thank you for your great feedback.
Excellent seller
Excellent seller
Record arrived well packaged thank you.
Item just as described.
Very quick delivery.
I would totally recommend this seller.
30. december 2025
Besvarelse fra Vinyl Addicts
Thank you for taking the time to give great feedback.
Excellent service
Excellent service, the poster was sent quickly and was very safely packaged.
30. november 2025
Besvarelse fra Vinyl Addicts
Thank you - glad it turned up safely
Arrived well protected and in perfect…
Arrived well protected and in perfect conditions. Love the vinyl.
21. november 2025
Besvarelse fra Vinyl Addicts
Excellent - I love that you love it :-)
Besvarelse fra Vinyl Addicts
There's no chance of something damaging the contents of our packages. :-) Well, it does happen but we do try our best.
Got my hands on the Harry Styles vinyl…
Got my hands on the Harry Styles vinyl today and I couldn't be more thrilled. Big thanks!
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Vinyl Addicts
So glad it turned up for you and you like it.
Sadly the item's I ordered never arrived
Sadly the item's I ordered never arrived on three separate occasions. Even though they were sent first class post. I did offer to pay 48 hour tracked. I also struggled to get email response as quickly as I wanted.
Once my emails were answered by the team,the matter was answered very professionally. Despite direct help from the team, I still didn't receive the items.
The items were dispatched for a third time and once again went missing in the post.
I was given a full refund from the company, without any trouble.
If I had received the much wanted Oasis posters I would have had a great experience because the refund and customer service were very good.
20. oktober 2025
Besvarelse fra Vinyl Addicts
So sorry about this. I don't know why they did not get through. I got nothing returned to me, so somewhere there is some oasis posters, probably on the sorting office wall. thank you for your understanding and glad we got the refund sorted for you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.