Took weeks to despatch what was listed as in stock ...I had a bad feeling when it was not despatched in a week ..checked the site daily till eventually they said it was sent ...of coarse it never arr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very impressed with my first purchase from Vinyl Addicts. I wanted to know when the album would be despatched, so I made contact, and found their response to be polite, professional & informative. I... Se mere
Virksomheden har svaret
Amazing service. Ordered a record on Wednesday evening and it arrived on Friday morning!! Free delivery btw. Couldn’t find this record for cheaper anywhere else and it came in perfect condition, could... Se mere
Virksomheden har svaret
Ordered the Lana Del Rey Coachella performance and it’s perfect! The vinyl arrived in less than 48 hours later in amazing condition and was packaged extremely securely 📦 The sound quality of this... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business and have been trading in Records, CDs, and music memorabilia for over 40 years. We can regularly be found a trade shows and record fairs around the UK. You can find us most Thursday's and Friday's at Old Spitalfields Market where we run stall. We moved online during covid, starting with ebay and now our own online store www.vinyladdicts.co.uk. We pride ourselves in excellent customer service and try our best to resolve any issues that may come up. If you have any questions or would like to know more about us or our collection then please do contact us. We welcome trade and wholesale clients. We are London based and have an operation in Hemel Hempstead, Hertfordshire.
Kontaktoplysninger
Unit 405, The Self Storage Company, 2 Park Lane, HP2 4YJ, Hemel Hempstead, Storbritannien
- info@vinyladdicts.co.uk
- vinyladdicts.co.uk
4,4
Fremragende
226 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
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Perfection across the sea...
I ordered a difficult to find vinyl for international delivery. It shipped fast, arrived within a week, and was in perfect condition. The pricing was clear and fair. It plays like a dream!
22. februar 2025
Besvarelse fra Vinyl Addicts
Oh wow - thanks for the feedback
Besvarelse fra Vinyl Addicts
Pleased to hear
Item redelivered
After an initial postage query Vinyl Addicts were absolutely fantastic about swiftly resolving this.
Thank-you so much. Your prompt action means I will definitely shop again with you guys!
20. februar 2025
Besvarelse fra Vinyl Addicts
I'm sorry to hear that - we eventually received the LP back from Customs. Sorry that it did not get through and delivered to you. We have since refunded you for the order.
Ships to USA
Best experience ever. Was very happy to find an album that was hard to find!!
18. februar 2025
Besvarelse fra Vinyl Addicts
Wow - that's great to hear. Pleased we did well.
It shipped quickly and the packaging is…
It shipped quickly and the packaging is nice. It's a gift so I haven't listened to it yet.
18. februar 2025
Besvarelse fra Vinyl Addicts
Hope they enjoyed the gift.
Purchase has not arrived after a month
I ordered it a month ago but have not received it. I emailed the company twice, but they have not responded, nor have I obtained the shipping tracking number. I'm close to calling my credit card company to stop the payment or even claim fraud.
27. februar 2025
Besvarelse fra Vinyl Addicts
Hi there, we've been in contact with you and hope all is now resolved. Sorry that our communication was not up to standard on this occasion.
Speedy service
Speedy service, packed with real care and everything arrived in perfect (brand new) condition. What more could you ask for? - highly recommended.
12. februar 2025
Besvarelse fra Vinyl Addicts
Fab, thanks for the great feedback.
I was happy with the postcard picture…
I was happy with the postcard picture of Bob Dylan and it's now proudly fixed to the front of diary.
10. februar 2025
Besvarelse fra Vinyl Addicts
Pleased to hear.
My only complaint is the large…
My only complaint is the large international shipping fee and no tracking so I was just wondering when it may arrive. Everything else was great and my order arrived in tact.
29. januar 2025
Besvarelse fra Vinyl Addicts
Thanks for the feedback. We're not pleased with the large shipping fee either. Unfortunately as a small independent we can't get the big discounts for shipping and so we can only get normal retail prices.
Excellent service
Great prices,item arrived quickly and well packaged.
Will definately be using again..
13. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vinyl Addicts
Thank you for the feedback.
Not a great experience unfortunately.
First time using Vinyl Addicts and unfortunately the vinyl never arrived. No dispatch email until over a week later, but only as I had to enquire. Communication through seller was a bit slow. Managed to get refund through PayPal.
Perhaps use Royal Mail 48 tracked in future so both the seller and buyer can track?
Sorry, but won’t be using Vinyl Addicts again.
8. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vinyl Addicts
Thank you for the feedback - I'm sorry we did not do well with your order.
Brilliant customer service and products
Brilliant customer service and products
Thank you
23. januar 2025
Besvarelse fra Vinyl Addicts
Thank you for the feedback
Great service from start to delivery!
12. januar 2025
Besvarelse fra Vinyl Addicts
Wow - pleased to hear. Thank you
Great shop. Highly recommended.
Great shop, highly recommended. Would definitely order from them again.
17. januar 2025
Besvarelse fra Vinyl Addicts
Thank you - we'll certainly be pleased to see you again.
Excellent…
The vinyl arrived excellently packaged and arrived in 2 weeks, I am very satisfied with my purchase and with the service I received.
13. januar 2025
Besvarelse fra Vinyl Addicts
Wonderful to hear. Thank you for the feedback
Besvarelse fra Vinyl Addicts
Thanks for taking the time to give great feedback
Great communication about order status…
Great communication about order status and it arrived safely and packaged wonderfully!
31. december 2024
Besvarelse fra Vinyl Addicts
Brilliant - thank you for the feedback
The quality of print is fairly low on…
The quality of print is fairly low on the majority of the prints. Further inspection of some of smaller fonts chosen are quite crude.
4. januar 2025
Besvarelse fra Vinyl Addicts
Sorry to hear that - we can offer a refund if you're not completely satisfied
Had what I wanted and sent it very…
Had what I wanted and sent it very quickly.Excellent.
27. december 2024
Besvarelse fra Vinyl Addicts
Good to hear - thank you
Outstanding
Always a great experience buying records from yourselves. Great choice and good prices. Quick delivery and well packaged.
27. december 2024
Besvarelse fra Vinyl Addicts
Thank you
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