Vinissimus Anmeldelser 

76
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I did see all the negative comments & did worry. However! I was kept up to date with where my order was & DHl were informative too. It didn’t come for Father’s Day as I would’ve liked. But it arrive... Se mere

Bedømt til 5 ud af 5 stjerner

I tried to call Vinissimus UK many times: it seems nobody picks up ever!? So I wrote to them: noboby replied either!! So I contacted Vinissimus in Spain, and I was very pleasantly surprised. They rep... Se mere

Bedømt til 1 ud af 5 stjerner

I have used Vinissimus previously with no issues. However I placed an order in August which is nowhere to be seen. I have attempted to contact Vinissimus via email, UK and Spanish phone numbe... Se mere

Bedømt til 1 ud af 5 stjerner

Chose to order from here because they had a decent selection of hard to find Spanish wines. I haven't received my order after more than two weeks and have no idea if it's ever coming. Customer service... Se mere

Virksomhedsoplysninger

  1. Vinhandel
  2. Vingrossist og -importør

Oplysningerne kommer fra forskellige eksterne kilder

Leading internet retailer of Spanish wines. More than 6,800 Spanish wines. More than 102,000 satisfied customers all over Europe. Personal service and swift response.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

76 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(76)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

It's very sad

It's very sad - it used to provide a great service. It doesn't seem to have managed Brexit at all well. Obviously prices have gone up, as we now have to pay British excise rather than Spanish which is diddly squat. But from the reviews below it seems that they still haven't organised their delivery chain. My last order, in March took about six weeks, but as a reward for my patience, I was given a discount against my next order. However, it doesn't seem a good idea to be redeeming it just now.

9. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely useless. Terrible experience.

I like wine. I buy lots, from all over Europe. I use a variety of company's.
I thought I would give Vinissimus a try as I was looking for a particular Italian white which my wife loves and while searching it came up on Vinissimus's site on offer. So.........
21 May placed my order.
Two weeks later received an email saying the vintage I ordered was unavailable. Would I like the later vintage. OK, that'll do.
THEN they couldn't get the 8 bottles I ordered only six. OK, that'll do.
THEN there was a delay getting it from Spain. But its an Italian wine????
Delay, delay delay.
THEN Vinissimus's carrier UPS shut its warehouse where all the wine was shipped from. Really?
THEN yesterday 5th JULY!! I cancelled my order and received a refund.
I've ordered the wine from a trusted reputable wine importer who assured me I'll have it by this time next week.
Honestly thought that company's like this didn't exist anymore.
Allan. Disappointed. Liverpool.

6. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No wine - no refund. Unacceptable

I ordered my wine over a month ago with expected delivery in 10 days and... still no wine. Customer services kept assuring me it was on the way but it never arrived. Finally I requested a refund and they completely ignored me. The office contact numbers they provide ring through with no response and no answering machine. DO NOT BUY FROM THIS COMPANY

6. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DON'T DO IT, NO MONEY AND NO WINE

Ordered champagne as it was £10 cheaper per bottle from here. No delivery 6 weeks after and now they're not refunding my money either. Don't trust them and don't order from them. I didn't listen now I'm out £100.

1. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fraudulent company

Wines did not arrive after 3 weeks, too late for celebration they were bought for, offered me a refund, had charged me £40 and then said they refunded me in euros / £7 less than I was charged. They advertise a Uk address, London but have no Uk contact number. Avoid this company like the plague!!!!

31. maj 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Misleading delivery information

Previously I had used Vinissimus and was happy with the level of service. However this time around they offered a very disappointing service. I ordered wines on the 3rd of May which were to be delivered between 14-24 which was fine as I needed them for a special occasion on the 28th. On the 25th I emailed Vinissimus to inquire as to why they hadn't arrived and was told they wouldn't be delivered until some time during the week commencing the 31st. A refund was offered which i had to accept as I had to go buy the wines elsewhere. If there are delays as a result of Brexit, then Vinissimus should warn their customers in advance and not advise of overly optimistic delivery times.

31. maj 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT BUY FROM HERE IF YOU WANT TO…

DO NOT BUY FROM HERE IF YOU WANT TO SEND A GIFT

Dreadful service and clueless support.

Delayed a birthday gift by over a month, sent the wrong bottle and struggled to read emails at every stage. Awful awful service

6. maj 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

order mismanaged

i made an order for a Xmas present on Dec 12. order initially delayed because one of the ordered item was not in stock, then cancelled because apparently was not possible to deliver for Christmas with the promise to refund. then, after i spent money to take alternative
arrangements ( as the order had been cancelled), they delivered the order and charged me. unacceptable service,

4. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

These guys are great

These guys are great. Always a good delivery, nothing broken so far in about 10 orders. I don't like the shipping costs at all, it can add £30 to your order - but they have some great wines for £7-8, which I can't see to find anywhere else. If I could change anything I'd suggest free delivery over £100 or with 12 bottles. If I've spent £200 on 12 bottles, it does hurt to pay an extra £30 shipping, but such is life.

17. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Enough Ribera del Duero's to make you very happy

I've bought from here a few times.
A fantastic selection.
Having been to this area of Spain (Duero) for work a few times, I've been fortunate to have had some superb wine of an evening - and at a very reasonable cost.
The RdD wines in the UK supermarkets are ok, but expensive really for the quality.
This place has hundreds to choose from, both cheaper and more expensive than UK, and all the ones I've tried have been excellent. And if you go expensive, they are truly superb!
Don't look anywhere else for your Christmas Reds.
The Rose and Whites are good too!!!!

16. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent for Fortified Wines

I have ordered from this company several times. I'm a sherry lover and find that they have a good selection at a better price than is generally available in the UK. I also buy some port through them.

The wines come well packaged and on time. They use UPS for delivery, so you can track the order and receive updates when things are delayed or arriving early.

On one occasion I received conflicting shipping information and emailed them to clarify. They responded promptly and clearly and the goods arrived as expected.

Overall, an excellent experience.

27. oktober 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent selection of Spanish brandy and wine

I placed an order for six bottles of brandy and wine last Monday afternoon. The order was delivered early Friday evening. I was able to track my order and when it arrived from Spain, I was impressed by how well it was packaged. Everything was in tip top condition. Based on this experience, I would not hesitate to use this company again. (Note: When ordering you will be charged in Euros – even though you may have opted to see the prices in pounds. If you can, use a credit card which does not charge commission.)

5. november 2018
Uopfordret anmeldelse

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