VINGUYS Anmeldelser 

1. I discovered after placing my order that in order to track my package I had to download the Shop app. If I wanted the Shop app I would have downloaded it already,
2. I ordered on Jul 30. It took NINE DAYS for me to receive the package. Shameful. I got tired of waiting and ordered the same item from Amazon. Received next day.
3. I would return the product but I fear the cost of the product would not be worth the pain and effort dealing with a return.

It works well but would prefer an option to set notifications if a new bird arrives that hasn’t since x number of days.

Great company… at first! Responded to issues/questions right away. Got good reviews from me and then stopped responding to issues/posts/messages. Avoid!

Instruction manual love the construction of the bird feeder

Have tried for days to get the camera to connect to WiFi!! I can’t get it to work!!! Don’t buy this bird feeder!! It’s awful!! I’ve worn on it for days and live chat with tech support to no avail!! DONT BUY

Excellent product...easy & fast delivery. Squirrels can't get at it!

Great products that are easy to install and set up. Product quality only surpassed by superior customer service.

Excellent communication. Wanted to solve our problem to our satisfaction. Would definitely recommend this company. Response couldn’t have been better

We love the bird feeder with the camera.It has already gotten alot of recognition by 4 different bird species.It took a couple of days for them to notice it was there but once they did they are there several times a day feeding.We also like that it identifies the different birds.It is definitely well worth the money.

Not user friendly - support contact is almost none existed. When ran out of power the resetting did not work. Live the idea of the product but they need to be available for help.

Trying to figure out what’s wrong. I have 2 bird feeders about 30 feet from the camera. And they stay full of birds and squirrels. But only squirrels will go to the camera feeder. Birds will land a foot away from the camera and look at the feed but never get in the food. It’s like there is inaudible sound or something that keeps them away.

Very friendly and helpful staff. Very knowledgeable.

I've bought a total of 7 of these. I'm still waiting on the last one to be delivered. That's my only issue. Everyone I've given them to as gifts love them.

I ordered the birdfeeders on November 30 as gifts and they did not get delivered by Christmas. I did not get them until mid-January. I felt Vinguys mis-lead me that there was a chance I would get them by Christmas, and likely you knew all a long they wouldn't be delivered by Christmas. I had to re-ship the gifts after the fact to get the presents to my mom and aunt costing me money on top of everything else.

Honest and helpful. Made our Christmas!

Got the smart feeder as a present. It assembled easily and instructions were clear. The assembled feeder is easy to mount with the bracket attached with screws, or with a strap. We got it paired up and working first time and started enjoying the pics and clips. We asked support about how to pair vs multiple viewing devices and got a fast accurate easy to understand response. We then asked support about ways to delete files on the TD card and again we got a fast clear courteous response. The product itself it’s excellent and the customer support superb. By the way, if you set up the operating camera at the right place you also have an excellent home security camera.

I had issues with wifi connection and they did not give up trying to help me figure it out , it was a tough issue with my router , i have the frontier with EERO, i finally opened guest wifi and connected to it and it worked , i couldn't get the feeder if my phone was away from my wifi ,

Fast delivery easy check out

Email on status of order. Very good.

Update by Vinguys on status of order