Description was deceiving. Describes a list of things that come with DIY kit, and most of it didn't come with it.. I just wanted the fruit fork (which didn't come with it, even though it was listed) I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A falling tree broke the mounting L bracket and antenna on one of your products. It took a month+/- to learn that the mounting bracket is not sold separately, to get your recommendation on a replace p... Se mere
This is such a quality bird house! I'm really looking forward to experimenting with the different sized openings to see what birds take up residence. It was packaged and sent with such care. It is the... Se mere
Got the smart feeder as a present. It assembled easily and instructions were clear. The assembled feeder is easy to mount with the bracket attached with screws, or with a strap. We got it paired up an... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
VINGUYS is a technology company focused on enhancing the birdwatching experience through innovative solutions. Our flagship product, the VINGUYS V-feeder, combines cutting-edge technology with a passion for nature. Designed with advanced features such as HD video resolution, real-time notifications, and bird species recognition, our smart bird feeder allows users to monitor and enjoy wildlife in a more interactive and meaningful way. Founded with a deep respect for nature, VINGUYS aims to provide a seamless, intuitive experience for bird enthusiasts, whether they are seasoned birdwatchers or newcomers. Our team consists of experienced professionals with expertise in smart technology and environmental sustainability, dedicated to developing solutions that foster a greater connection between people and the natural world. At VINGUYS, we are committed to continuous improvement, offering innovative, user-friendly products that make birdwatching more accessible and enjoyable. With a focus on quality, reliability, and customer satisfaction, we aim to be a trusted partner for anyone looking to enhance their interaction with wildlife.
Kontaktoplysninger
2060 N Collins Blvd ste 110, 75080, Richardson, USA
- support@vinguys.com
- vinguys.com
3,7
Middel
51 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Description was deceiving
Description was deceiving. Describes a list of things that come with DIY kit, and most of it didn't come with it.. I just wanted the fruit fork (which didn't come with it, even though it was listed) I reached out to you guys and after 3,4 days of no response I had to go through pay pal to get a refund.. I'd list 0 stars if that was an option! Customer service is terrible, non existent.
27. marts 2026
The solar charging station works great
The solar charging station arrived and was easy to install
13. marts 2026
Absolutely love this bird feeder
Absolutely love this bird feeder. So much fun to both see the birds but also to have them identified
2. marts 2026
Ordered memory card directly from…
Ordered memory card directly from Vinguys that the camera will not recognize.
10. marts 2026
Poor Customer Service
A falling tree broke the mounting L bracket and antenna on one of your products. It took a month+/- to learn that the mounting bracket is not sold separately, to get your recommendation on a replace part, and getting a replacement antenna. Too much time in answering my questions.
10. marts 2026
Communication is lacking
Communication is lacking. The only route to communication is the chat. After initial communication, when I tried to follow up the chat was mute. It would be better if there was an email address or 800 number that a customer could get real time information.
5. marts 2026
This is a good company with good…
This is a good company with good products. Very happy
26. februar 2026
Really have enjoyed the bird feeder
Really have enjoyed the bird feeder
I have lots of activity and the view is outstanding
Thanks
26. februar 2026
Love the products
Love the products. I have the feeder with the wifi cam as well as the new nest boxes I will use this coming year.
3. februar 2026
Never received the item
Never received the item. No response from the company to my emails.
3. februar 2026
Excellent craftsmanship
I gifted the bird house to friends who are avid birders. They were so impressed with the craftsmanship, & especially appreciated the varied entrance hole sizes.
3. februar 2026
Discount promo didn’t work and no refund
Placed order that was supposed to be discounted. Discount did not process and reached out to team. Team replied three days later, on 2/2/2026 and stated that they would credit my account in 7-10 business days. I have seen no credit to my account and their communication has been minimal.
3. februar 2026
This is such a quality bird house
This is such a quality bird house! I'm really looking forward to experimenting with the different sized openings to see what birds take up residence. It was packaged and sent with such care. It is the perfect gift for yourself and others.
3. februar 2026
Bird Feeder Will Not Last Long
The bird house looks good but is made out of cheap material and will not hold up in the elements. The shipping was quick and the bird house was only $12 but the only way this will hold up is if it were left indoors as a decoration. It will not last as an actual bird house. Maybe one season if you were luck. Very disappointed.
3. februar 2026
Great quality products and support
Great quality products and support. Quick shipping. Thank you!
3. februar 2026
Excellent products with fast shipping.
3. februar 2026
Beautiful designs and very thoughtful…
Beautiful designs and very thoughtful products. Customer service is top notch.
3. februar 2026
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