Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I’ve had an overall positive experience with this matchmaking service. While there have been a few mistakes along the way, the support I’ve received has made a real difference. My matchmaker, Johanna... Se mere

Bedømt til 5 ud af 5 stjerner

Relocated to NYC in October and didn't know anyone so I downloaded all the apps - Hinge, Bumble, The League - and it was just frustrating. Everyone wanted casual or lived in Jersey. Friend suggested V... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

In my consultation with Calvin last year, he asked me what I wanted to be different about my dating life. I said "I want to meet people who aren't just tech bros who talk about crypto and startups all... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Used a different matchmaking service last year, total waste. Random intros, felt like they pulled names from a hat. Signed up here not expecting much to be hoenst. My matchmaker Melina pushed back on... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Datingbureau

Skrevet af virksomheden

Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. We handle the searching, screening, and scheduling—you see detailed profiles and photos before meeting anyone. No blind dates. No surprises. With 16 years of experience, 11,000+ relationships, and an 82% success rate, we help you find someone worth sharing your life with. You approve every match. We handle everything else.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

444 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Shyne was a great match maker

Shyne was a great match maker. Highly recommend her service. You can’t go wrong.

2. marts 2026
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Thank you so much for the kind words and recommendation! I’m really glad you’ve had a great experience, and I truly appreciate your trust. Wishing you the very best. I’m excited for you to find the right one soon! 🙂 Shyne

Bedømt til 5 ud af 5 stjerner

Found love with Nordika & Vida

Vida made getting back into the dating scene after a long-term relationship exponentially easier! My matchmaker, Nordika, was extremely kind and understanding and really helped me narrow down what I was looking for. We tried various strategies that she brought to the table, and I finally ended up meeting someone I really like. I honestly don't think this would have been possible without Vida and I highly recommend them to anyone who is very busy and somewhat picky like I am.

1. december 2025
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Thank you so much for your kind words. It truly means a lot to me to have been part of your journey. I’m so glad that you have found someone special. It was such a pleasure working with you. I am going to miss our interactions, but wishing you all the happiness in the world - you deserve it 🫶 Nordika

Bedømt til 5 ud af 5 stjerner

Working with VIDA Select/ Francesca…

Working with VIDA Select/ Francesca Wright - my relationship coach and Matchmaker - was a delightful experience. Francesca is always encouraging and offering positive perspectives. I told Francesca that she was an instrument in God's hands, that she was helping me to "ask, seek, and knock" for MY PERSON. AND I FOUND HER. If you are considering using VIDA realize that they are working around the clock to bring you home to THAT PERSON that will meet your needs. My new girlfriend-LTR suggested that this service deserved a BONUS because she noticed that (seemingly) my profile never slept! Funny. The process is easy. They walk you through it with Zooms, texts and personal phone calls. They are very proactive- setting up sessions to coordinate on a regular basis to tweak what is happening. Like the GPS, you can't take a wrong turn! It just redirects and keeps going. If I sound excited, I am. I really thought that the likelihood of matching me would be pretty tough, but in fact, I met a person that was my exact compliment which rocks my world, since my type only accounts for 1.8% of the population. As an Engineer I have trouble striking up that first conversation, which is the real beauty of this service: they open that door for you. I cannot provide a higher recommendation for VIDA Select and Francesca and her team. The process starts out slow, then picks up, so keep that in mind. But for me, from beginning to end it was only a little over 3 months. Thank YOU so much!

2. marts 2026
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Thank you so much for your incredibly kind words—it truly means a lot. It was an absolute pleasure working with you and being part of your journey. Seeing you find such a meaningful connection is exactly why we do what we do. I’m so grateful you trusted the process, and I wish you and your new partner all the happiness ahead. Thank you again for sharing your experience! - Francesca

Bedømt til 5 ud af 5 stjerner

My experience was awesome!

I've used them twice. The first time, within 6 weeks I was dating 3 PhDs. I've been with one of them for almost 5 years now. Both times I've used Vida the people and results have been great, especially my matchmaker Nordika, who was such a help and made it so fun!

15. december 2025
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Hi Mike. Thank you so much for taking the time to share this. It truly means a lot to hear that you had such a positive experience. That is exactly the kind of outcome we hope for. It was genuinely a pleasure working with you. Wishing you continued happiness! - Nordika

Bedømt til 2 ud af 5 stjerner

Mostly Dating App Management — Not Worth It If You’re Under 30

I want to do my best to write a review that hopefully helps others who are looking into this service and deciding if it is right for them. My aim is not to write a negative review for the sole purpose of bashing VIDA. With that in mind, let’s begin.

Before we get into the positives and negatives, I would first like to start off by saying that at the time of using this service, I was in my mid to late twenties. I believe that is imperative to my experience, so please keep that in mind. I will get into it later, but I believe if you are older, you will have a different experience.

Okay, now with that out of the way, let’s go into what VIDA pitched to me. On the first outreach call, I had a very pleasant chat with what I assumed was a salesman of some sort, who asked for some basic info and answered my questions. I did ask if my age would be an issue, and he assured me it would not be.

After that, I came to this site to read reviews, and one struck out to me, talking about how they manage your dating apps. That struck me as odd, since that is not the traditional avenue for matchmakers, so I went and asked the salesperson about it. He confirmed that was the case, saying I should expect 60% dating app management and 40% traditional database matchmaking. In the end, that was closer to 95% dating app management and 5% traditional database matchmaking, but I will speak on that later.

Next, I signed up and had my screening call with the matchmaker. I think she had thoughtful questions and did her job well. I went out of my way to ask if my filters would prohibit me or be too narrow for any database matches, and she assured me that I would be okay.

Next, they helped me create some new profile pictures, which seemed edited by AI, but were not too bad honestly, and created my dating profiles. They also heavily suggested I buy the premium version, which is no small fee, basically adding another 8–10% to the cost.

Now, to the results. In one month’s time, they managed to get me two phone numbers of girls from dating apps and only ONE potential database match, and that was AFTER I had to expand my age range by two years. Now, they do say 1–3 matches, so technically speaking, they somewhat delivered. However, I, on my own accord, could have gotten those matches from the dating apps easily. What I can’t believe is how little prospective database hits I got. They even said “quote-unquote” the main limiting factor was my age range.

What I was so disappointed about is that on all accounts I was assured my age would not be an issue, and it wound up being an issue. The biggest problem is that this was more of a dating app management service rather than matchmaking. I cannot imagine any guy in my age range who is so busy that they can’t use dating apps on their own time, especially for the price point.

I think if you are in your 30s, this will be better, especially if you don’t use dating apps often. However, if you are below 30, I just can’t recommend this service. (Side note: I was also in their most populated region in the US (NYC area), so if you are not there, it will be even rougher.)

Lastly, some positives and negatives:

Positives:

Everyone was super kind and helpful.

The pictures they made for me were useful.

Negatives:

The service itself.

I hope you find this review helpful and use it to make an informed decision.

10. december 2025
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Hi Ronnie,

I'm Rosalia Silva, VIDA's Client Success Manager. Thank you for taking the time to write such a thoughtful and balanced review. Your honest feedback helps others make informed decisions, and it helps us better understand how to set appropriate expectations.

You've raised an important point about age demographics and our service delivery. You're absolutely right that the experience can differ significantly based on age range. Our internal database naturally skews toward clients in their 30s and above, which means for our younger clients we focus more heavily on the dating app management portion of our service. I’m disappointed to hear that those expectations weren’t set properly during your onboarding, and I’m looking further into this.

Regarding the 60/40 split mentioned during your consultation, I checked with your initial consultant, and he mentioned that he typically expresses between 15-40% of matches would come from our internal database. We’ve discussed how he should have been clear that your experience would likely fall on the lower end of that range given your age.

In the NYC area for someone in their mid-to-late twenties, the dating app landscape is indeed quite active, and you're right that many people in that demographic are comfortable managing apps independently. With that said, most of our clients come to us because they’re not having the success they’re looking for on the platforms. Or they prefer to outsource the heavy lifting to us so they can simply enjoy the dates.

I'm glad our team was kind and helpful throughout your experience, and that the photo lineup we created is serving you well.

Thank you for acknowledging that we delivered within our stated parameters, even though the service wasn't the right fit for your specific needs. Your feedback about age-related expectations is valuable, and we'll use it to better guide future consultations with younger clients about what they can realistically expect in terms of online vs. offline matchmaking.

We appreciate your professional approach to this review and wish you all the best in your search. Those photos should continue to serve you well as you navigate dating on your own!

Bedømt til 1 ud af 5 stjerner

Avoid at all cost

They basically swipe right and left for you. They talk for you but to be honest it doesn’t sound like you. When you say no women wider than you there will still be women wider than you. You set an upper age limit and you will get matched with people outside that age limit. They count conversations with people who fail to disclose having kids as actual conversations. If the apps haven’t worked for you don’t use their service. Oh and you need to go out and get professional photos and they want to use AI to doctor them up and put you in places you haven’t been. Seems very dishonest. Don’t believe them when they say they have an internal database of other clients, it’s unlikely you will get any matches from them. I got one phone number and the person never responded but hey that counts as a success I guess. My wallet is lighter and no results. Like ordering and paying for a steak and getting an empty cold plate.

12. december 2025
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Hi Devin,

Rosalia here again from VIDA Select. I appreciate you sharing your experience, though I'm disappointed we weren't able to achieve the results you were looking for.

You're right that we handle the swiping and initial messaging—that's exactly the time-saving service our clients hire us for. Our writers craft messages based on your personality and communication style, though I understand it might not always feel perfectly "you" at first. This is why client feedback during the process matters, and we're always happy to adapt based on your direction.

Regarding matches outside your stated criteria: in rural areas with limited options, we sometimes suggest slight flexibility while keeping your core values (like your Christian faith) as the priority. However, you took over most conversations before our team could properly vet important details like children. Our approach works best when we can execute it as designed, and we weren't given that opportunity here.

We understand professional photography is challenging in rural areas, which is why we offered digital enhancement. We enhance photos professionally to present you in the best light, but we don't fabricate travel photos or create scenarios designed to deceive.

Our internal database does exist and grows as new clients join. While we didn't find internal matches for you during your time with us, this varies greatly by location and timing.

We understand a phone number that doesn't respond is frustrating—this is exactly where our team adds value when allowed to manage follow-through.

As I offered prior to this review, I'm willing to provide significant additional service time at no cost so we can show you what's possible when we handle the process from start to finish. The offer stands.

Bedømt til 4 ud af 5 stjerner

Great Service, but early 20s dating is still a Circus

My experience with Vida Select has been mostly positive, but I wouldn’t really recommend it for anyone under 30 — especially early 20s like me (I’m 24).

The team itself has been great. My matchmaker, Francesca, actually found several profiles that fit what I’m looking for, and the writers handled messaging super well. No shade to them at all — they did their part.

The issue is just dating app culture for people my age. My profiles went live about three weeks ago, and I’ve gotten a ton of matches — like genuinely top-tier Hinge performance for Chicago. But converting those matches into real dates has been rough. I’ve only had one date, she showed up 20 minutes late, and it wasn’t a great match. Another date canceled the night before, so I had to scrap the dinner reservation.

So if you’re in your early–mid 20s, have high standards, and want something serious, Vida might not feel worth it just because dating in this age bracket is chaotic no matter how good your profile looks. I think their service shines more for older age groups where follow-through is more consistent.

Overall: solid company, great staff — just not the best fit for younger people dealing with all the flakiness that comes with app-based dating right now.

9. december 2025
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Thank you so much for sharing such a thoughtful and honest review. I really appreciate you taking the time to explain your experience.

You’re absolutely right about dating in your early–mid 20s — app culture can be unpredictable, and follow-through isn’t always consistent regardless of how strong the matches are. That’s a very fair perspective, and one I’m always mindful of when working with clients in that age range.

I was really happy to hear about your recent date and that it turned into such a positive experience. Hearing that you’re excited to see where things go and that the connection felt even better in person is exactly what I hope for when introducing a match.

Thank you as well for the kind words about me and the team. It was a pleasure working with you, and I’m wishing you the best as you explore this connection. I’ll be here whenever you’re ready. -Francesca

Bedømt til 5 ud af 5 stjerner

Great for busy parents

Between running my business and two teenagers I had zero time for dating. Was worried about wasting what little free time I have on the wrong people. They found men who understood my schedule, busy in their own right. Seeing someone now who actually brought homemade cookies to our first date - major points! Setup took longer than expected but once we were going, it worked great. If you're a busy parent this actually works.

20. oktober 2025
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Besvarelse fra VIDA Select

Hi Jaimee,
Thank you for sharing your experience! We're thrilled you're seeing someone special—and that he bakes cookies ♥️

We understand how challenging it can be to balance a business, teenagers, and finding time for dating. That's exactly why we created VIDA Select—to handle the search while you focus on what matters most.

We appreciate your patience during setup. Taking the time upfront to truly understand your preferences and lifestyle is what allows us to find matches who genuinely complement your world.

Wishing you both the best as your relationship continues to grow!

Bedømt til 5 ud af 5 stjerner

Francesca Wright has made my experience…

Francesca Wright has made my experience wonderful and has done all the heavy lifting to make my dating experience easy and stress free!

8. november 2025
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Thank you for your kind words! I’m truly glad you’ve enjoyed your experience. You’ve been an absolute pleasure to work with as well. - Francesca

Bedømt til 1 ud af 5 stjerner

Do not engage with them not good

The service does not deliver as promised. Essentially they function as a Cyrano ghost writing for the client on multiple online dating applications. They craft your profiles, they edit your photos and then they ghostwrite. Packages start at different levels for different numbers of hours per month that they will be servicing the client. My experience was not what it was hyped to be at the initial interview and intake session. Although they didn't make specific promises they implied that they have an internal database of users that they use in addition to online dating services to find the perfect match for you. I was extremely skeptical because I live in a relatively rural area small Urban population of approximately 380,000 people. They were very enthusiastic that they would be able to deliver within a short period of time. They actually delivered nothing. Almost 1,800 out for the first month, multiple technical difficulties where they were unable to appropriately access the websites. They also failed to tell you up front that there product violates the fair use terms of pretty much every online dating service that does not allow ghost riding. This is strictly forbidden. I was almost banned from one platform because of this. They fail to mention any of this in the initial intake and only when it rears its ugly head later do they come forward. They said yes we violate the terms but we're not malicious in doing so we're genuine and honest in representing you.

Overall it does not appear that they responded to matches timely, it does not appear that the number of hours which I paid for were the number of hours of service that I actually received. The quality of the communication with the matches was subpar. I actually had better success managing everything on my own. They are essentially a very expensive secretarial service that manages online dating accounts. I have not seen any evidence of an internal database of which they spoke in our initial interview, which would match me with potential partners. The only thing I saw was online activity which did not appear to be consistent with the amount of hours that I was paying for and the quality of communication was not what I expected.

If you do not live in a major metropolitan area, the success you experience will probably be no better than what you are currently experiencing managing your own online dating profiles if you are a decent communicator. I do not see any value in this service. Again, they are very nice and courteous however, they did not deliver and there is no value added here in fact, in Brooklyn we would call this a rip off. If they were a solid company they would have a money back policy and I would be getting a refund right now. They did not make good on any of the promises they made or things they alluded to in our intake conversation. $1,800 out of pocket and nothing to show for it. As soon as this review went up somebody contacted me from their customer service department it was the same person that I had sent emails to telling them during my tenure with the organization that I was extremely disappointed in the service and my experience wasn't good. She never reached out to me to discuss until this review went up. She asked what I thought would be a good solution I said a full refund she laughed. That's their customer service for you.

5. oktober 2025
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Besvarelse fra VIDA Select

Hi Don,

Rosalia here—we spoke on the phone. I’m responding here because I need to respectfully address several inaccuracies in your review:

Geographic scope: During your initial consultation, you agreed to search Dallas and Houston and our matchmaking advisor set expectations based on that broad scope. You later restricted us to local-only searches, which fundamentally changed what we could deliver in what you described as a “relatively rural” market.

Communications: The service agreement you signed explicitly states: "VIDA makes no representations as to the ability to perform its services should VIDA not receive full control over Client's matchmaking efforts." You chose to take over all conversations yourself, then blamed us for not delivering results. Additionally, you claim in your review that we "delivered nothing," yet you told your matchmaker you were "balancing more conversations than I can handle right now."

Our recent call: I want to be clear: I absolutely did not laugh when you mentioned wanting a refund. It’s also not true to claim I never reached out, given that I emailed you on October 21st during your active service to address your concerns. On our recent call, you indicated you didn't want to listen, only wanted me to listen to you, and then abruptly ended the conversation before we could discuss solutions.

The profiles we created for you clearly attracted strong interest. I'm glad they're working for you, and we wish you the best in your search.

Bedømt til 5 ud af 5 stjerner

Amazing experience with VIDAselect and Shyne!

The VIDAselect team and Shyne truly helped me a lot — from selecting the right photos and creating my profile, to writing messages and even setting up dates.
I’m not that young anymore, and honestly, I was prepared to meet at least 10 people within 3 months before finding the right match.
But thanks to their precise matchmaking and smart strategy, I met a wonderful person in less than a month — on my second date!
I’m so grateful for their support and guidance.
I’ll keep doing my best and hope to share more happy updates soon!

7. november 2025
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Bedømt til 1 ud af 5 stjerner

they didn't even showed up to the call

My UHNW friend mentioned he tried it once. It didn’t work for him, but I thought I’d give it a shot. To book the first call, I had to fill out a bunch of questions on the website, one of which peculiarly asked for my salary. I don’t have a salary since my income is entirely passive from my capital, so I entered something average. I also sent them a link with a detailed description of whom I’m looking for. I believe this might have been the reason they didn’t even show up for the call.

I wanted to reschedule since I never heard from them, but the confirmation email emphasized how much time their specialists spend preparing and asked to respect their time, so I didn’t. Apparently, they didn’t even check that document.

It seems their target audience is 9-to-5 Big Tech workers with poor social skills who fail to get dates because they rely on Tinder. If you have any real social skills or a lifestyle outside that narrow box, this service won’t be helpful.

24. oktober 2025
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Besvarelse fra VIDA Select

Hi there,

I'm Rosalia Silva, VIDA's Client Success Manager. I sincerely apologize that your scheduled consultation call was missed. That's completely unacceptable and doesn't reflect our standards.

I've tried to locate your booking in our system but haven't been able to identify your specific appointment. I'd like to investigate what happened and make this right. Please reach out to me directly at rosalia@vidaselect.com.

I also want to address your broader concerns about our service. We work with a diverse range of professionals—from entrepreneurs and executives to creative professionals and retirees—many with active social lives who value efficiency in dating. Our approach is highly personalized, and we've found success with clients across different personality types and lifestyles. While we can't be the right fit for everyone, we're committed to being transparent during consultations about whether our service aligns with someone's specific situation.

Bedømt til 5 ud af 5 stjerner

Great service for super busy people

Great service for super busy people. They take the time to get to know you and have represented me well. I’ve been involved every step of the way! Particularly good working with Francesca.

17. oktober 2025
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Thank you so much for your kind words! It’s been a pleasure working with you and I’m so glad to hear you’ve felt supported and involved throughout. Always here if you need anything! – Francesca

Bedømt til 1 ud af 5 stjerner

I felt ripped off by VIDA Select

I felt ripped off by VIDA Select. They offered me a "discounted" 3-month trial membership for $3,000. The profiles they wrote for me were good, as was the photo collage they created for the various dating websites they recommended that I join. That was the end of the good stuff, though. My matchmaker, Francesca, was supposed to spend 40 hours per month on my account. I don't think that happened. In 3 months, she found less than a handful of "matches." I felt that the messages the VIDA team wrote were either sarcastic, snarky and/or trite. There were glitches all along the way: trouble getting registered for the websites, Francesca not doing things she said she would do and me being "banned" from one site because they said by reading my profile that I'm obviously married (which I am not). I suggest that you stay away from VIDA Select.

16. juli 2025
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Besvarelse fra VIDA Select

Hi Nancy,

We see you've posted a second review about your time with us earlier this year. As we mentioned in our response to your first review about the same experience, we take all feedback seriously and have already addressed the concerns you raised about your membership.

We're sorry your experience didn't meet your expectations. We strive to provide quality service to all our clients, and when issues arise, we work to resolve them. If there are any new concerns since we last connected, or if you'd like to discuss your experience further, please reach out.

We wish you the best in your future endeavors.

Best,
VIDA Select

Bedømt til 5 ud af 5 stjerner

Had this really rough breakup that left…

Had this really rough breakup that left me second-guessing everything about myself, so starting to date again felt impossible. Like I forgot how to even have a conversation. My sister kept bugging me to try something professional instead of fumbling around Tinder. Matchmaker was patient while I figured out what I actually wanted - turns out I wanted someone who gets excited about sci-fi and doesn't mind staying up late talking at diners. The guy I've been seeing for couple monts quoted dune on our first date and I nearly melted. Took longer than expected to get going and I had to re-explain my preferences a couple times but it worked out

1. oktober 2025
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Thank you for trusting VIDA with your dating journey - we wish you the best!

Bedømt til 5 ud af 5 stjerner

Very disappointing first match

Although my initial experience with VIDA was less than desirable, I want to share how impressed I’ve been with how the company handled it. When I voiced my concerns, Rosalia reached out to me immediately. She explained that my original matchmaker was new in her role and that there were very limited suitable matches available at that time. Most importantly, she took full ownership of the situation and went above and beyond to make things right.

Rosalia’s professionalism, compassion, and genuine commitment completely restored my trust in VIDA. She exemplifies what excellent customer service should look like. I now feel confident recommending VIDA to anyone seeking a professional matchmaking company with a truly customer-focused culture.
………..

I signed up for Vida Matchmaking 2 weeks ago. While my matchmaker didn’t make any recommendations to enhance my profile—which I was fine with—my first match was quite surprising and disappointing. He was 23 years older than me, even though I clearly indicated a preferred age range of seven years above or below my age. He also follows a religious belief system very different from mine, which made me question whether my preferences were fully considered.

I reached out to my matchmaker to share these concerns, and although she promised to call me back, I haven’t heard back yet. This lack of follow-up has been frustrating, as I expected a more personalized and attentive experience.

I’m currently considering canceling the service, but I may give it one more chance given some of the positive reviews I’ve read. I’m still hopeful that Vida can provide a more thoughtful and tailored approach moving forward.

11. oktober 2025
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Bedømt til 4 ud af 5 stjerner

Was skeptical of On Line Dating but no longer

VIDA was able to create a flexible work plan with me. We agreed on the objectives and the amount of work. They build me a great profile and assisted in monitoring my accounts. They produced the 3 really great dates for me. My account rep, Francesca, was particularly easy to work with. I was skeptical of On Line dating, but now I am seeing a wonderful woman.

7. oktober 2025
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Besvarelse fra VIDA Select

Thank you so much for the kind words! It was a pleasure working with you and I’m really glad to hear things are going so well. Wishing you all the best on this exciting new chapter! - Francesca

Bedømt til 5 ud af 5 stjerner

Francesca is awesome

Francesca is awesome, and she gets me and the discussions we've had were very informative and helped my dating journey

15. september 2025
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Besvarelse fra VIDA Select

Thank you so much! I'm really glad our chats have been helpful. It’s been great getting to know you — excited to see where your journey leads! - Francesca

Bedømt til 5 ud af 5 stjerner

Francesca was great at onboarding me to…

Francesca was great at onboarding me to the platform. She patiently asked me a bunch of questions about my partner and made me comfortable. Overall, the service at VIDA was great.

1. oktober 2025
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Besvarelse fra VIDA Select

Thank you so much for your kind words! It was a pleasure getting to know you. Wishing you all the best on your journey with VIDA! - Francesca

Bedømt til 2 ud af 5 stjerner

Update- happy resolution: Mixed reviews for this company

-one star as net experience was troubling, at times felt unethical, poor communication between customer and "writing team". But let's start w/ the positive first:
- profile development - 5 stars - well written and I thought really captured the range of my personality
-pix selection - very helpful to have their g-lines, but esp to have access to their editing services and gen feedback about pix
-dating app - 5 stars for having the Vida team set-up my profile for each app. Lovely process, they helped me craft my answers to the many questions and then posted them.
> -managing dating apps - zero stars - and after all of the above it went down hill pretty quickly. I'm very introverted and a "later dater", so having Vida screen for possible candidates and send soft ball questions to get the ball rolling sounded like a dream...and it was for about 2 days and then the "writing team" started making up info about me. My acct manager tried to assure me that the misinformation wouldn't matter as the potential date wouldn't care. I'm old school about a few things and the true and correct info about yourself is the basis of any relationship, so this felt like lying to me. I didn't appreciate the brush off by the account manager and was way out of my comfort zone when the bad info was repeated at least one more time to the same person...and new misinformation was created. Unfortunately, all of this could have been avoided by just asking me what my answer was to things like what city did you grow up in? The writing team decided to punt and say I grew up on the west side of my state, when in reality I grew up in a big city on the east side of the state(try explaining that on a coffee date). Why did I move to my current location? The writing team decided it was to be near family, unfortunately all my family lives at least 500 miles from my current location - this info was repeated twice to one possible candidate. The correct answer is I moved for work and friends in the area. Within the first wk I asked the Vida team to stop working w/ my account as I was very uncomfortable w/ the lack of communication w/ me and the delay in the writing team correcting the misinformation. For the money, correction to these issues should have been a no brainer. You may be comfortable w/ these kinds of miscommunications, I'm not, when I meet someone new at a party, church, etc I'm listening deeply to who they are, what is important to them and will circle back to the info they have given about themselves. I'm not going to continue a relationship w/ someone who has given me bad info about the city they were raised in, why they have moved to my town, etc.
> -in tiny print in the Vida contract it lists the opportunity for mediation if you have an issue w/ their services. I've requested mediation at least twice and have gotten no where.
>Oct 2025 Update - I was contacted by the Client Manager very soon after this review posted. I appreciated the quick response and her commitment to remedy what was a difficult situation for me. She offered a very reasonable solution to the situation, to which I am most appreciative.

10. juni 2025
Uopfordret anmeldelse
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Besvarelse fra VIDA Select

Hi N -

I'm Rosalia, VIDA's Client Success Manager. Thank you for taking the time to share your feedback.

I'm concerned to hear about your experience, as these issues and your account haven't been brought to my attention before now, as far as I can tell by your review here. I'd genuinely like to learn more about what happened and see how we can address your concerns.

I'd love to connect with you directly to discuss this further. Please feel free to reach out to me at rosalia@vidaselect.com to set up a time to talk. I'm here to help and want to ensure we make things right.

Looking forward to hearing from you.

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