Venta Air Technologies, Inc. Anmeldelser 1.397

TrustScore 4 ud af 5

4,0

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Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Wir haben uns vor 2 Jahren den Luftreiniger Venta AW 902 gekauft. Mit dem Gerät sind wir sehr zufrieden. Allerdings ist die Preispolitik für notwendiges Zubehör von Venta sehr fragwürdig... D... Se mere

Bedømt til 1 ud af 5 stjerner

Mieseste Qualität: Die Trommel meiner drei Ventas laufen derart unrund, dass sie am Gehäuse anschlagen und laute Schlaggeräusche erzeugen. Der Schweizer Mitbewerber Stadler Form erwähnt in ihrer Werbu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Our 15-yr-old LW45 has performed admirably. It added two gallons of winter humidity to our patio home every day. The unit has required a couple motor replacements, and one was provided for free b... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Just purchased a VentaWasher as a housewarming gift for friends. Why? Because I have used one (or more) for over 25 years and can't imagine a winter without this appliance! Excellent engineering me... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med udstyr til hjemmet
  2. Hvidevareforretning

Skrevet af virksomheden

Venta has been providing simply good indoor air for over 40 years. We have always been guided by our role as a service company, a team of problem-solvers, and a company led by a sense of environmental responsibility. Improve your indoor air quality with one of our premium humidifiers, air purifiers, or Airwashers.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Very easy & effective!

Very easy to setup, use, refill and clean! Had one of the original LW40 units for 16 years. I needed two new units and bought the same and love them!

13. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Norman,

We appreciate the review! It is wonderful to hear that you continue to choose Venta after all these years. As always, please do not hesitate to contact our support team with any future inquiries.

Kind regards,
Venta

Bedømt til 5 ud af 5 stjerner

This is a great humidifier

This is a great humidifier. Yes, it's more expensive than others but it manages not to over-saturate the air. This makes for a much cleaner experience that's self-regulating. Combine that with a very quick shipping time and overall it's a great experience.

12. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Michael,

We sincerely appreciate you taking the time to leave us such a wonderful review! We are pleased to hear that your experience with Venta products has been a good one. If any questions arise in the future, please do not hesitate to contact our support team.

Kind regards,
Venta

Bedømt til 5 ud af 5 stjerner

I purchased the humidifier cleaner sold…

I purchased the humidifier cleaner sold by Venta. I did notice that after using the cleaner, the roller seemed much cleaner. I did a Q-tip test and found most of the pink mold was gone.
The Vento humidifier cleaner does seem to do a good job.

12. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Richard,

We appreciate the review and are happy to hear that the Humidifier Cleaner worked as expected.
As for the pink color you described, this could be do to overuse of the Water Treatment Additive. The Water Treatment Additive only needs to be added after each regular maintenance cleaning every 10-14 days when using tap water.
If any questions arise, please do not hesitate to contact our support team.

Kindly,
Venta

Bedømt til 5 ud af 5 stjerner

Old and new

This product I have used and had since 2011..when I bought the 1st one. Now 2023 have purchased a new one. It's simple and such an effective product

2. januar 2024
Uopfordret anmeldelse
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Constance,

Thank you kindly for the review and for continuing to choose Venta! We are happy to hear that your experience with our products has been a pleasant one. As always, please do not hesitate to contact our support team with any questions.

Warm regards,
Venta

Bedømt til 5 ud af 5 stjerner

Great company

I always have a great experience when I get in touch with Venta customer care. Someone always gets right back (if the phone is not answered right away) and the problem is usually solved immediately.

29. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Francesca,

We sincerely appreciate the wonderful feedback and are pleased to hear that your experience with our support team has been a good one. As always, please do not hesitate to contact us with any questions.

Warm regards,
Venta

Bedømt til 4 ud af 5 stjerner

It does what it is supposed to do. The price has jumped quite a bit.

It replaced one I had been using since 2017. The old one made a ticking noise that kept me awake. I had replaced parts and it was just time for a new one. Very happy with both the old and the new. I also have a 45 that works great.

22. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Joann,

Thank you for the feedback. If you do still have the unit you purchased in 2017, we have replacement parts as well as helpful cleaning instructions to eliminate the ticking noise. The new model uses many of the same parts, so to ensure the longevity of the newer device we recommend exploring our cleaning instructions found here: https://www.venta-air.com/en_us/service/tutorials/. For additional questions, please feel free to contact our support team at 888-333-8218 or via email at info-us@venta-air.com.

Kind regards,
Venta

Bedømt til 5 ud af 5 stjerner

Excellent company!!! I've been using these products for 15…

I've been using these products for 15 years. Always excellent customer service!

22. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Maralyn,

Thank you kindly for the wonderful review and for being a loyal Venta customer! We are pleased to hear that you have had an excellent experience with our products and support all these years. As always, please feel free to contact us with any questions.

Best regards,
Venta

Bedømt til 4 ud af 5 stjerner

WE THOUGHT THE INSTRUCTION BOOKLETS…

WE THOUGHT THE INSTRUCTION BOOKLETS WERE HARD TO FOLLOW AND DID NOT COVER ALL SUBJECTS SUCH IS THERE A SYMBOL/ALARM WHEN THE CONTAINER IS OUT OF WATER

5. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Richard,

Thank you for your feedback. Our support team will be happy to provide more information on your inquiry. You can also find a plethora of information on our website under the Service page that may help: https://www.venta-air.com/en_us/service/. Our support team is available by phone at 888-333-8218 or by email at info-us@venta-air.com.

Kindly,
Venta

Bedømt til 5 ud af 5 stjerner

The best made

The best made. Work perfectly. Easy to use, simple to clean. And it really does what it’s supposed to do.

18. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Elaine,

Thank you so much for the wonderful review! We are happy to hear that you are enjoying the benefits of Venta products. If any questions arise, please feel free to contact our support team.

Best regards,
Venta

Bedømt til 4 ud af 5 stjerner

Sent back in a timely manner

Sent back in a timely manner. Cleaned great and part that needed replaced done.

18. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Amy,

We are happy to hear that the Ultrasonic Cleaning service met your expectations. If any questions arise in the future, please do not hesitate to contact our support team.

Warm regards,
Venta

Bedømt til 5 ud af 5 stjerner

Amazing product

Amazing product. Very pleased.

18. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Konstantin,

Thank you for the review, and for choosing Venta! We are happy to hear that your experience with Venta products has been a pleasant one. If any questions arise in the future, please do not hesitate to contact our support team.

Warm regards,
Venta

Bedømt til 5 ud af 5 stjerner

a happy customer for 25 plus years

Just purchased a VentaWasher as a housewarming gift for friends. Why? Because I have used one (or more) for over 25 years and can't imagine a winter without this appliance! Excellent engineering means they will last a LONG time and when something does wear out, replacement parts are available, so you aren't throwing the whole unit out and starting over.

18. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Jeff,

Thank you kindly for the wonderful review! We are pleased to hear that you have enjoyed the benefits of your Venta devices so much over the years that you have introduced it to others. It's true - with proper care our devices will stand the test of time. As always, p[lease feel free to contact our support team with any questions. Thank you for choosing Venta!

Warm regards,
Venta

Bedømt til 5 ud af 5 stjerner

very happy with my Venta humidifier

very happy with my Venta humidifier. Was easy to set up and use...very effective...sleep much better...Only wish it was easier to see water level.

Thank you very much. mark

14. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Mark,

Thank you kindly for the feedback! We are pleased to hear that you are enjoying the benefits of your Venta Humidifier. If any questions come up in the future, please do not hesitate to contact our support team.

Warm regards,
Venta Air

Bedømt til 5 ud af 5 stjerner

I have had Venta products in the past…

I have had Venta products in the past and have purchased my 3rd one. Simple and effective. That pretty much sums it up.

28. november 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Douglas,

We sincerely appreciate you taking the time to leave us a review! We are happy to hear that you are enjoying the benefits of the use of your Venta devices. As always, please feel free to contact our support team with any questions. Thank you for choosing Venta!

Warm regards,
Venta

Bedømt til 5 ud af 5 stjerner
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Lois,

Thank you kindly for the review! We are happy to hear that you have been enjoying the benefits of your Venta devices. As always, please do not hesitate to contact our support team with any questions.

Warm regards,
Venta

Bedømt til 5 ud af 5 stjerner

Fast, easy and effective!

My new home was very dry ( about 25% humidity) and within just 4 days of running the Venta Air the humidity was up to my desired humidity of 45%, and is maintaining. And the tank is easy to fill!

9. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Katherine,

We are pleased to hear that you are enjoying your new Venta Humidifier! If any questions arise, please do not hesitate to contact our support team.

Warm regards,
Venta

Bedømt til 4 ud af 5 stjerner

Manual could have more specific…

Manual could have more specific directions on differentiating automatic mode as only controlling the fan motor speed and turbo mode as maximizing fan motor speed but still subject to the “set” RH (which resets on changing modes).

Water capacity is less than advertised as it accounts for filling bottom tray and water storage container, but bottom tray has no water making. The water tank itself has less capacity than its much cheaper LW45 counterpart.

The room humidity is consistently 10% RH less than the two external digital hygrometers (one as part of a Dyson air purifier and the other as a stand alone) 20 feet away in the same room. Additionally, RH falls up to 17% below target humidity overnight when the heater runs most. NOTE: this is used in my 700 sq. ft finished basement so it should have the capacity to humidify the entire area (I also keep the bedroom and storage room doors closed reducing this area to closer to 450 sq ft. I account for the difference in RH within the room compared to the digital hygrometer built into the unit by increasing its set up by 10%.

I was also unaware of the need to replace hygiene discs in this unit at a cost of -$50 every 3 months. This cost more than the HEPA filters from Dyson.

Overall, the product seems to humidify in the dry Denver climate, but I am not sure it is worth the cost. I debate whether using two LW45 units would have been better (cheaper upfront cost) with no need to purchase expensive hygiene discs…

6. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Jordan,

Thank you for your feedback. Based on this information it seems as though there may be some confusion and/or additional questions.

The AW902 model does have the largest tank capacity in our lineup, with 3 gallons in the tank and an additional .3 gallons in the water reservoir, whereas the LW45 Original and LW45 Comfort Plus hold 2.6 gallons (3 gallons without the disc stack).

Regarding the hygrometer readings, while we cannot verify the accuracy of other brands, we do strongly recommend any standalone hygrometers be placed in the direct vicinity of the Venta Humidifier for the most accurate data.

Regarding the Hygiene Discs, these do replace the need for the Water Treatment Additive used in our smaller devices and are used to soften the water and thus prolong the life of your device.

Regarding the humidity, we do recommend allowing 7-10 days of running the device on the highest speed before you will notice improvement in your air. Due to the natural evaporative humidification method, objects in your space such as furniture, flooring, books, musical instruments, plants, and other textiles will absorb the moisture output before you will notice the difference in the air.

For additional information, please do not hesitate to contact our support team at info-us@venta-air.com or by phone at 888-333-8218.

Kindly,
Venta

Bedømt til 5 ud af 5 stjerner

KUUBOID XL Max is meeting high expectations!

The new product -KUUBOID XL Max is working great - very quiet and easy to operate. I have 4 air washer machines from Venta, the oldest is 16 years old and still working great! I wanted an air cleaner which could be used all year long in the bedroom - this new machine appears to fit the requirements!

18. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Marta,

Thank you kindly for the review and for being a loyal Venta customer! We are pleased to hear that you have added an air purifier to your space. As always, please do not hesitate to contact our support team with any questions.

Best regards,
Venta

Bedømt til 5 ud af 5 stjerner

Good customer service

Able to replace a part of the Venta quickly.

9. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Mary,

Thank you kindly for the review! We are happy to hear that your experience with our support team has been a pleasant one. If any questions arise, please do not hesitate to contact us again.

Warm regards,
Venta

Bedømt til 5 ud af 5 stjerner

Great customer support

6. december 2023
Venta Air Technologies, Inc.-logo

Besvarelse fra Venta Air Technologies, Inc.

Hello Lucas,

We are pleased to hear that your experience with our customer support has been a good one! As always, please feel free to contact our support team with any questions.

Kind regards,
Venta

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