Vanguard Student HousingAnmeldelser 

55
TrustScore 4 ud af 5

3,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Tuve siempre una respuesta rápida de la empresa y el lugar estuvo fantástico. No tuve muchos problemas con los roomates ni grandes inconvenientes en general. El servicio es muy atento y lo recomendarí... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The room, apartment,and facilities were great. The location is also quite good, and the price is fair. The only major complaint is that the maintenance people will sometimes show up with no prior noti... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The flat-sharing system is pretty good and the cleaning ladies were a big help. Although it's true that cleanliness really depended on the roommates present at the time.

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Way too expensive, many high fees, cleaning service wasn't very good, tiny room, bed and bedding bad quality. They could put more thought into who lives together, as the age range was very wide and th... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Overnatning
  2. Boligblok
  3. Boligudlejningskontor
  4. Gruppeindkvartering
  5. Hotellejlighed
  6. Kollegiekontor

Skrevet af virksomheden

Si eres estudiante y estás list@ para dar el gran paso de independizarte, Vanguard es el servicio de alojamiento temporal perfecto para ti. Vanguard es "where everything begins" , el punto de partida ideal para estudiantes universitarios que quieren comenzar a escribir su propia historia y abrirse camino en el mundo. Aquí encontrarás una comunidad vibrante y amigable, con otros estudiantes que, al igual que tú, están listos para enfrentar nuevos desafíos y vivir experiencias inolvidables en sus apartamentos compartidos y residencias de estudiantes. Además, sabemos que tus padres también necesitan tranquilidad en esta nueva etapa. Por eso, nos aseguramos de que todos nuestros apartamentos y residencias estén 100% equipados para que tengas todas las comodidades y necesidades básicas cubiertas.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(55)

29 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 4 ud af 5 stjerner

Easy communication and clean apartments.

Moved into completely new apartment, really nice environment. But it being so new a lot of the things that was basic and that you needed, in a normal day was not yet bought.
Really nice company easy to get a hold of and though it was in Spain easy to communicate with in English, and ready to help getting to know the things.

30. januar 2025
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Besvarelse fra Vanguard Student Housing

Thank you for your words Emma! If you could please sent us an email so we can know exactly what was the stuff that was missing, so we can add it for the future.
We are glad that you liked our services, hope to have you back soon!

Bedømt til 5 ud af 5 stjerner

awesome place for erasmus in la salle!

I initially booked my stay at Balmes from September 2024 to January 2025, but I got hooked and extended my stay until June, the end of my internship!

as student housing goes, this one is spectacular! you have options to choose the rooms, I was in the smallest single one. which is alright if you don't spend much time at home (usually the case when you're exchange). the facilities work great, the elevator looks old and gives the ick to people at first, but it works alright. the kitchen was quite well-equipped, i bought only a few specific things but everything necessary is there. there is a biweekly cleaning of common spaces and they (+ the technical people) are all nice. pretty cool how you can open doors not only with keys, but also with an app, the only thing is don't lock yourself out of your room in the night (my roommate's story) as it will cost you greatly to handle it outside of working hours.

i specifically love my stay for the people i met here, a few roommates are great friends of mine. it all depends on luck, but i assure you if there are 7 people in the flat, there's gotta be someone you'll vibe with :) having a spacious living room surely helps with socialization. in my flat it's quite common to have a chat when you're cooking at the same time or just chilling on the couch. also a provided TV is cool, as we often watch videos or listen to music together :3

the location is great too (mind you, this is about Balmes specifically). Padua metro station is right outside so you can catch a train even if you run out in 3 minutes (from experience), a bus stop and other lines are also conveniently close. SPAR is right downstairs, but for more affordable shopping Mercadona or Lidl are manageble distance away. i studied in la Salle and i walked there everyday. if you're like me, prepare for a regular training as it's quite a hike uphill, but walking will get you there faster than any other transport.

anyway. there's a lot more to say, feel free to contact me if you're curious about something specific. if you do end up here, know you're in for a great time!

21. januar 2025
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Besvarelse fra Vanguard Student Housing

Thank you for your words Julia! We are glad you had a nice experience, and that you extended your stay!! We are also happy to hear that you get along with your flatmates! About the keys yes, you always have to carry them to avoid any problems with getting locked out. Finally, we are glad your find your location convenient, Balmes is always a great choice!
We hope you continue to enjoy your stay!!

Bedømt til 5 ud af 5 stjerner

Fast and Great Customer Service

Replied fast to my queries and helped me so much

28. oktober 2024
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Besvarelse fra Vanguard Student Housing

Hi Ryanne! Thank you so much for your words. We are glad to know that you found our services great and efficient. Thank you for choosing us!

Bedømt til 5 ud af 5 stjerner

Great experience

Very friendly staff to deal with, nice and clean accomodation, any issue I have had has been sorted extremely fast, would highly recommend if studying in Getafe.

1. september 2024
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Besvarelse fra Vanguard Student Housing

Hi Peter!

Thank you so much for your comments.

We really appreciate your words, they contribute to our continuous improvement.

We are glad to know that you found our staff friendly and efficient.

Thank you!

Bedømt til 3 ud af 5 stjerner

bien pero no tanto

la gestión del piso no cumple con lo que nos esperábamos, desde el punto de vista de la manutención del piso frente a problemas ni la gestión de la relación con el cliente

21. september 2024
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Besvarelse fra Vanguard Student Housing

Buenas Francesca,

Gracias por compartir tu feedback.

El mantenimiento de los pisos y la atención al cliente son dos de los aspectos que afortunadamente más nos caracterizan como agencia.

No obstante, si quisieras ampliar tus comentarios, podrías escribirnos a: hola@cotown.com

Gracias!

Bedømt til 1 ud af 5 stjerner

Llevábamos 3 días sin wifi y no ha…

Llevábamos 3 días sin wifi y no ha habido respuesta hasta el tercer día, en el que lo han arreglado

21. oktober 2024
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Besvarelse fra Vanguard Student Housing

Buenas Raul,

Desafortunadamente hay incidentes que no pueden arreglarse en horas y que están fuera de nuestro control.

No creemos que comentar un incidente puntual refleje la experiencia total de la estancia.

No obstante, esperamos que los servicios que ofrecemos estén a la altura de tus expectativas siendo la segunda vez que te alojas con nosotros.

Gracias.

Bedømt til 5 ud af 5 stjerner

El apartamento es muy bueno.

El apartamento es muy bueno desde es diseño hasta el balcón.

23. juni 2024
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Besvarelse fra Vanguard Student Housing

Muchas gracias Andrea! No alegra saber que nuestras instalaciones fueron de tu agrado. Esperamos tenerte pronto de nuevo!

Bedømt til 1 ud af 5 stjerner
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Besvarelse fra Vanguard Student Housing

Buenos días Adrià

Lamentamos mucho recibir este tipo de comentarios.

Sin embargo, hemos revisado tu caso y a lo largo de tu estancia siempre tratamos de ayudarte cuando lo necesitabas.

Nosotros nos tomamos muy enserio la opinión de nuestros residentes, es por eso que antes de que te marcharas te pedimos tu feedback para ver en que áreas podemos mejorar, desafortunadamente nunca lo recibimos.

De igual manera seguiremos trabajando para mejorar.

Gracias.

Bedømt til 1 ud af 5 stjerner

I’ve booked a double shared bedroom

I’ve booked a double shared bedroom. After I left they said I broke the fridge’s shelf although I provided proof that I didn’t and also said ive used the second spot in the bedroom without providing proof they took more than 50 euros from my deposit and every time you want to renew your contract you have to pay 370 euros. They said they wouldn’t want to renew with me although I should be the one that wouldn’t want to renew I left my room without a scratch and everything was as the time they gave me the keys. Wouldn’t recommend at all.

29. maj 2024
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Besvarelse fra Vanguard Student Housing

Hi Tia,

Thanks for taking the time to post this feedback.

Unfortunately, you were informed of the broken shelf during your stay and you had the opportunity to pay it through the system. All the residents of the apartment assumed the proportional amount of it. As stated in the contract, the property cannot assume the cost of the damages done by the residents.

The property reserves the right of admission and due to various reasons already transmitted to you it was decided not to renew your contract.

Bedømt til 1 ud af 5 stjerner

Pesimo servicio y mala infrastuctura…

Pesimo servicio y mala infrastuctura para lo que es. La unica razon por la cual escogi esta compania fue ya que tenia AC. En ningun momento de mi estadia pude tener aire acondicionado solo hasta al final (maximo 1 mes) de los 9 que me quede. Sinceramente por necesidad entenderia porque te quedarias aqui, pero si tienes la oportunidad busca algo mejor porque a estos no le importa tu bien estar ni tu comodidad, tristemente solo la plata, ya que para resolver no te responden pero si para cobrar te molestan.

1. september 2023
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Besvarelse fra Vanguard Student Housing

Buenas tardes Eduardo,

Lamentamos mucho recibir tu comentario. Si bien nos comentaste sobre el tema del aire, se dio una solución ante ello para que ya no hubiera problemas con tus compañeros de piso, por lo que nos sorprende que nos comentes que no pudiste hacer uso del aire acondicionado durante tu estancia.

A nosotros siempre nos va a interesar el bienestar y la comodidad de nuestros residentes, es por eso que siempre tratamos de escuchar su punto de vista y buscar la mejor solución.

De hecho, nos agradeciste la comodidad que te brindamos durante toda la estancia, por lo que nos parece realmente confuso y desconcertante el feedback que estamos recibiendo.

De igual manera, seguiremos trabajando para mejorar.

Gracias.

Bedømt til 4 ud af 5 stjerner

Servicio y Apoyo

Vanguard Student Housing fue una parte valiosa de mi estancia en Barcelona. Fomenta la interacción entre residentes, lo que asegura una integración fácil en el piso. En casos de emergencias, su personal siempre ofrece orientación cuando es necesario.

15. februar 2024
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Besvarelse fra Vanguard Student Housing

Buenas tardes Alicia!

Muchas gracias por tus comentarios. Estamos felices de saber que pudiste interactuar con diferentes perfiles y que nuestro equipo te resultó servicial. Que vaya muy bien en Madrid!

Bedømt til 1 ud af 5 stjerner

Wouldn’t recommend.

7. august 2024
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Besvarelse fra Vanguard Student Housing

Good afternoon Noah,

Thanks for taking the time to rate us.

We regret the comment we have received but unfortunately we found that your way of living the experience was not compatible with the standards and policies we have established in the agency.

However, we will make sure to keep improving.

Thank you!

Bedømt til 5 ud af 5 stjerner

Experiencia excelente

Experiencia excelente. No tuve ningun inconveniente y cuando necesitaba alguna consulta siempre estuvieron dispuestos a ayudarme. Rente un piso completo y todo fue perfecto.

1. juli 2024
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Besvarelse fra Vanguard Student Housing

Muchas gracias por tus palabras Sirlenis! Nos alegra saber que tuviste una gran experiencia y que nuestro equipo siempre estuvo atento ante cualquier consulta! Esperamos verte pronto de nuevo!

Dette er Trustpilot

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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