Really impressed with Vanways! The whole process of getting my new van was super smooth and easy, thanks to the brilliant team. Special thanks to Simon, Alexandra, and Tyler for all their hard work... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Needed a van and fast...Vanaways sorted it from initial enquiry with Rob Upjohn to delivery with great communication along the way. Extremely efficient and great to deal with. Sophie contacted me imme... Se mere
Virksomheden har svaret
Third vehicle that we have purchased from Vanaways and this was again a very smooth and easy transaction from start to finish. The sales team were great at sourcing the vehicle, the admin and after s... Se mere
Virksomheden har svaret
Had a really good experience with this company. Usually it’s all positive until you sign the paper work and it then becomes very painful. Not here, great sales team. The passed to Tyler Flage is custo... Se mere
Virksomheden har svaret
4,7
Fremragende
279 anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
straight forward to deal with
straight forward to deal with, email or call and it just gets done .
No hassle what so ever
22. maj 2025
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Great customer service
The service we receive is always first class with Vanaways!
The Brown and Lillie-Mae Northover provided regular updates regarding the position of my order we will continue to use Vanaways moving forward.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Great experience throughout
Great experience throughout. The process even though was very thorough was also very quick and the team were great.
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Excellent process/ communication
Van as described ,purchase process very easy .Communication at all stages excellent
23. maj 2025
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Lillie mae wasex
Lillie mae was exceptional. Have already recommended vanaways.
23. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
This is an attempt to recover my…
This is an attempt to recover my deposit. Ive been given the runaround from this company for almost 4 months
I'm still waiting on my refund from van ordered in February and failed to arrive. Order ref 41899655. When I receive my refund I'll stop telling people of the UK you are liars and cheats !
I have sent bank details to Joe for refund 6 days ago.
WHERE IS MY MONEY !
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Hi Kevan
Thank you for your feedback.
We will always endeavor to refund deposits when required as quickly as possible. We are sorry there was a delay, however pleased we have now been able to resolve all of your concerns.
Best Regards
Stacey
After Sales Regards
Excellent support
From the first call all went very well and all contact by staff was outstanding
14. maj 2025
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Friendly & professional
Friendly & professional, thank you to Lillie-Mae for her help in co-ordinating delivery
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
The salesman was polite and helpful but…
The salesman was polite and helpful but made a mess of his calculations. The quote he gave me was great so I accepted it only to find that he’d somehow miscalculated and it turned out to be a fair bit more expensive. I forgave him and accepted the new quote which included the maintenance package however here we are some 3 months later and I still have not managed to get the maintenance part attached to my monthly payments. To make things even worse the salesman now doesn’t answer my emails. It has been so long I am not absolutely sure when this started.
1. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Hi Andy
Thank you for your feedback.
We apologise for the error, and we are in communications with you to get this resolved.
Best Regards
Stacey
After Sales Regards
Very helpful always there to answer any…
Very helpful always there to answer any questions
It has been a great experience
Thankyou very much lilly for taking care of me
19. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Delivered on the day but again late to…
Delivered on the day but again late to the destination.
10. maj 2025
Besvarelse fra Vanaways
Thank you for your feedback.
Vanaways is always trying to improve the service and communication we provide to our customers.
Please contact us at customercare@vanaways.co.uk if you require further assistance.
Best Regards
Stacey
After Sales Manager
Pro's & Con's
Pro's - Good choice of vehicles at low prices, purchase process well managed including finance.
Con's - Vehicle delivered with no documentation (delivery note or similar), should have arrived with a canopy fitted but this was missing.
27. april 2025
Good job thanx
4. maj 2025
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
We ordered a vehicle in early March
We ordered a vehicle in early March, we had major issues with before and after the delivery, the issues were eventually resolved and Vanaways representative Lillie-Mae Northover, was instrumental in solving the problems and extremely helpful, contacting us daily with updates of where we were with the issues. The issues never affected our trading as Vanaways made sure we continued to make our deliveries. Thanks Lillie-Mae, amazing Customer service skills.
Second vehicle with Vanaways and will go back again when the need arises.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Do not deliver as promised
Delivery was promised between 1-2 weeks, deposits for 2 vehicles were paid immediately upon receiving invoice, delivery took 8 weeks. No one would take accountability, kept moving goalposts and passing the buck.
Personal details have also been leaked previously. Unlikely to use again
25. april 2025
I recently purchased a van with…
I recently purchased a van with Vanaways and I am very pleased, Lewis was extremely helpful finding a suitable van and very competitive on the price aswell! Will informed be about delivery date and ply lining ect.
I can not fault the service provided and will be using Vanaways again in the future!
12. april 2025
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Only Firm Able To Make a Factory Order.
The only firm able to make a factory order for me as I wanted a glazed tailgate and bulkhead. Communications were good and I knew what was happening and when. Recommended.
Nigel Jerome
19. april 2025
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Great to deal with until van arrived…
Great to deal with purchased a new van, one minor problem but Holly sorted straight away. Would definitely use again in the future
9. marts 2025
Really easy to deal with overall
Really easy to deal with overall, Lillie was fantastic and couldn't do enough to help.
thanks Lille really appreciate your help.
Andy
22. april 2025
Uopfordret anmeldelse
Besvarelse fra Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.