Please see my Google review (under the name heidi hirst) I ordered on behalf of my gran (rocky) who does not know how to shop online.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
UwU4Dogs are very competitively priced, they offer a great variety dog food. From placing the order, delivery is fast. A great company to deal with and I am more than happy to recommend.
Virksomheden har svaret
Quick delivery of the exact product I ordered at a good price. The only strange thing is that I've ordered from here 3 or 4 times now and not once has my name been correct on the packaging postage sti... Se mere
Virksomheden har svaret
Great prices,quick free delivery ,just wish you could be contacted by phone but I know MANY companies do not have phones these days but for older people who don't know internet well this is a problem... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
UwU4Dogs is your trusted source for premium dog food, offering a curated selection of top-quality brands. We focus on your pet’s health and happiness, providing only the best products to ensure your furry friend thrives. Shop with us for nutrition that delivers joy!
Kontaktoplysninger
Storbritannien
- sales@uwu4dogs.com
- uwu4dogs.com
4,5
Fremragende
240 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
First delivery was damaged in transit
First delivery was damaged in transit. Had to chase seller to inform me of delay. seller sorted out the problem without any fuss
25. juli 2025
Besvarelse fra UwU4Dogs
Thank you so much for your 4-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Excellent company
This company is one of the best I’ve ever used,
Customer Service is amazing and nothing is to much trouble for them.
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
First time I used this company
First time I used this company, internet search showed best price for my skinners including free delivery. Turned out to be the right decision ..! super fast delivery and great price, wouldn’t hesitate to use again .
4. august 2025
Uopfordret anmeldelse
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Ordered, charged & failed to deliver
Although ordering a specific dry dog food when there was no indication they had no stock, they still took the money. After chasing the order, and receiving a reply that the shipment was delayed due to staff shortages, it still didn’t arrive. After well over a week, they decided to cancel the order and took another few days to refund me. It is likely they didn’t have the stock ordered, but were not honest enough to admit it if that was the case.
4. juni 2025
Besvarelse fra UwU4Dogs
Thank you for your feedback, and we’re truly sorry for the inconvenience and frustration this experience has caused.
We understand how disappointing it is to place an order—especially for something important like your pet’s food—only to face delays and uncertainty. Unfortunately, we have been dealing with some unexpected stock and staffing shortages, and while that’s no excuse, it has impacted our ability to fulfill some orders promptly.
We can confirm that your refund was issued immediately to your original payment method once the cancellation was processed. We genuinely regret the lack of clear communication around stock availability and are taking steps to improve transparency going forward.
a***** service from chat service was…
a***** service from chat service was prompt and quick to resolve my issue my order had arrived damaged nothing of uwu4dogs's fault but they were quick to resolve it.
6. juni 2025
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
A* Happy with my order
9. juni 2025
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Received a prompt to leave review
Received a prompt to leave review, and happy with order and service received
11. juni 2025
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Spoke to agent on live chat where my…
Spoke to agent on live chat where my order was service was good can't complain
5. juni 2025
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
No package no resolution
I ordered from them because there was a delay with my subscription order from Amazon. No product delivered, when I contacted them they stated that it had been delivered as courier proof? I did NOT receive the item and when contacted they did not apologise until i mentioned it and kept insisting i needed a number off the packaging before they could proceed. Not resolved as I was unable to provide evidence lesson learnt and won't be ordering from them in the future unfortunately. ****NO REFUND AS OF 18/06/25***STILL NOT RECEIVED A REFUND as their reply stated 23/7/25
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra UwU4Dogs
Thank you for your message, and I truly appreciate you taking the time to share your experience.
I’m very sorry to hear about the frustration and inconvenience caused by the delivery issue and how your concerns were handled. That’s certainly not the level of service we aim to provide, and I completely understand your disappointment.
While I’m glad to confirm that a refund has already been issued, I want to sincerely apologise for how the situation was managed—especially that an apology was not offered earlier, and for any impression that we were unhelpful. We’re actively reviewing how we handle these types of cases to ensure they’re dealt with more empathetically and efficiently in the future.
We value your feedback and will take it onboard to improve. If there’s anything further we can do to make this right, please don’t hesitate to reach out.
Good value and superxquick delivery
30. maj 2025
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Awesome price
Awesome price. Saved me some money from buying elsewhere. Fast delivery but I didn't know when it was dispatched or when it was arriving. No information was sent out to say when it was on the way but it did arrive safely with a neighbour.
26. maj 2025
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
A generally tedious process throughout
Item was slow in arriving-I was told it had been reordered as it was damaged in transit-I was given a later date so had to purchase another locally-however, it arrived after I’d just returned-courier left gates open whilst ‘trying to access premises’ despite a safe area being very evident-dogs were put at risk-generally tedious process!
25. maj 2025
Besvarelse fra UwU4Dogs
We're really sorry to have let you down with your recent order. It's disappointing to hear about the delay and the inconvenience caused by the damaged parcel and unexpected delivery timing. While damage in transit is quite rare, we completely understand how frustrating this must have been—especially given the added concern with the courier leaving your gates open and putting your dogs at risk.
Although we don't have direct control over courier behavior, we take your experience seriously and will be reporting this feedback to the carrier to help prevent similar issues in the future.
Thank you for your custom, and we truly hope your next experience with us is a much smoother one. Wishing you a great day.
Great price and delivered on time
26. maj 2025
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Not the best experience.
I used UwU4Dogs because it was the best price on a Google search, and the reviews in the main were good.
Once purchased I received an automated email stating my order was ready to be shipped. I heard nothing after that, so 4 days later I contacted them to find out when I can expect my dog food as I was running low.
I got a quick reply stating my order was delivered yesterday, but it wasn’t. When I told them this they made further enquiries and then informed me the delivery was actually returned to them, damaged!
I do wonder what would have happened if I hadn’t contacted them, as they didn’t make contact with me first.
I did get an apology and I’m waiting for a refund. I couldn’t trust the same thing happening again.
Other companies offer an almost next day service, with dispatch and delivery information at every stage. In future I’d rather pay more and know I will be getting the goods I pay for promptly.
I cannot recommend this company after my experience.
26. maj 2025
Uopfordret anmeldelse
Besvarelse fra UwU4Dogs
Thank you for taking the time to share your experience — I’m truly sorry for the inconvenience and frustration you encountered with your recent order.
While I’m glad we were able to respond promptly, provide an explanation, and issue your refund swiftly once the issue was identified, I completely understand how the lack of initial communication about the damaged delivery would have been concerning. You’re absolutely right — we should have reached out as soon as the parcel was returned to us, and I sincerely apologise for that oversight.
We always strive to provide excellent service, and it’s disheartening to hear we fell short in your case. Feedback like yours is crucial for helping us improve, and we’re actively reviewing how we handle delivery exceptions so customers aren’t left in the dark.
That said, we’re a little surprised to see a 1-star review given that your query was resolved quickly and a full refund was issued without hesitation. We completely respect your decision to shop elsewhere going forward, but if there’s anything more we can do to restore your confidence in us, please don’t hesitate to let us know.
Wishing you and your pup all the best.
Excellent service was pleased with my…
Excellent service was pleased with my delivery and customer service was great. I was pleasantly surprised how quick my delivery was, we've now ordered 2nd time around and our first order took awhile but our 2nd order arrived next day of ordering. Will order again
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.