useswyft.com Anmeldelser 

LIED about the status of delivery while I was with their customer service. They claimed that no one was home to sign for a package (which didn’t require a signature) while I was LITERALLY chatting with their customer service asking where the package was. GOAT needs to cut this company from their last mile service providers. Horrible.

Courier photographed the package outside my door then took the package with him. These broke mfs are thieves and so are the owners of this fraudulent company. Never purchasing anything from GOAT again!

This courier placed my package at a wrong house, with accurate address I provided.

I made a order through goat and my package was coming by a delivery service named “useswyft” that I never heard of so I tracked my package and then shows as delivered but no one never showed up at my door, mind you I have a ring doorbell and nobody never attempted a delivery so these lowlife drivers are stealing peoples packages so I got in touch with goat and made a police report.

Complete rip off. Ordered thru GOAT, who I have ordered many times before. The tracking says the package was delivered, which it was not. There’s no contact information, the picture of the ‘delivery confirmation’ is a big black box. No response thru GOAT, I am very disappointed with GOAT. this was a very expensive pair of sneakers that useswyft has absconded with. Thieves, robbers and criminals. They should be punished. I got one cryptic reply from their ‘support’ team online in misspelled English so I suspect it’s a scam. I don’t know how GOAT could even possibly select them to use as delivery agents. I’m so boiling mad about this they just about ruined my Christmas. DO NOT TRUST USESWYFT AT ALL. I am hoping there is some resolution with my credit card but I’m not counting on it. SCAM !

DID NOT RECEIVE MY PACKAGE 📦 My daughter and I ordered shoes a day apart. 11/24/23 and on 11/25/23. Same address. Her package was delivered but in her delivery form it doesn’t have a date of delivery like mine “Allegedly” do. I ordered 2 pairs of shoes. Received a email stating that I will get a refund because THE BOX was DAMAGED 🙄 However, the 2nd pair of shoes are saying delivered on 12/3/23! NOTHING is at my door. I have a camera. Been trying to get in contact with GOAT! NOTHING YET! I am LIVID😡 I hope NOBODY orders from GOAT until they make this right!

Was informed that my package was delivered, nothing there. They post a proof of delivery photo...half missing showing nothing on my doorstep. Company is trash

Incompetent delivery driver left my package outside of my apartment building instead of coming up to the 2nd floor to deliver my package. Now my package has been stolen and of course can't get intouch with anyone at swyft. Never even heard of this dumb ass company. They have no phone number, only email and a bot that doesn't respond back. I am definitely filling a complaint/lawsuit with the BBB against this dumb swyft company.

Delivered my expensive package to wrong address!!! Used the auto bot to submit a request for a call back and no one ever got back to me!! Never even heard of Swyft. Should be SWIFTLY shut down!

I’ve been trying to co tact them for weeks on a package they were supoosw to deliver two weeks ago that never made it to me. They won’t get back to me and they won’t respond my messages. Very unprofessional. Someone should do something about shutting this company down!

Swyft delivered a package to me on Granada Ave that was supposed to go to Grand Ave. Tried to contact them - no phone number, only email. Got a fairly quick reply from a bot. Told me someone would be contacting me. More than 3 hours later - crickets. I guess they don’t care. Feel bad for the person waiting for this package.

Not even try to ring a bell , worst carrier ever

They claim my package was successfully delivered this morning, which is not possible because it required my signature and ID upon delivery. Tried contacting a million ways no response or customer service number. TERRIBLE company will never order from retailer using swyft again

Pretty sure they just stole my package. No customer service humans to speak to. No returned emails. Drivers keep coming by and either don’t attempt the delivery or don’t even have my package.

Fraudulent company and I’m out $200 with no solution.

Can we sue?

I placed an order on the rainbow shops website for two dresses on January 13th paid $6.49 and also shipping as well! A couple of days later the package was shipped for about two weeks I kept waiting and waiting to see if the tracking number will update it NEVER UPDATED! At this point I was getting pissed off so I called email customer service for SWYFT I never received back not one email and I kept sending emails over and over! I called rainbow shops customer service and complained about my package being lost and they gave me a refund for it because it should never taking more than two weeks for a package to be delivered like that’s ridiculous! This shipping company is trash and always will be!

I hope this company fails. They gave a 5 minute window before delivery was attempted. Said attempt at delivery was just driving by the apartment with no actual attempt to deliver 2 mins after the notification was sent.

Note to Swyft: If there’s a call box, use it. If the customer needs to come out, say it. What a joke.

Ordered package from Evry and was supposed to be delivered by Swyft. They contacted me to say package was out for delivery and I was next in line. Minutes later received a notification that delivery failed (we were home at the time). Said they would reattempt within 2 business days and that was on Dec 21 (now Dec 29). Tried to contact the company again - this time no answer. Totally unreliable and any company that uses them should expect frustrated customers. Now Evry says it is an issue with Swyft not them! Meanwhile I am out $$. Don't trust this company.

Useless updates as package has not arrived despite being listed as out for delivery numerous times. My tracking number comes up with nothing and despite being allegedly currently out for delivery again, the top headline message says it’s still being returned to sender. The package is from a high end retailer. This service is horrible.

I placed an order through Rainbow Shops on Dec 6th. Swyft was supposed to fulfill the delivery. On Dec 8th I received a notification that delivery had failed. I contacted them to reschedule delivery. I provided an alternate address. I have not had any communication in regards to when or even if delivery will be reattempted. I'm in the process of disputing this with Rainbow now. I hope they start utilizing a logistics company that has more respect for their customers than swyft apparently does.

They are a total scam - picked up my package from a merchant 10 kms away, reporting out for delivery on the 13th and today on the 19th no package, no customer service, no update.