I have been buying from Motel Rocks for about two years now and they have completely changed my perspective on how jeans should fit and feel. Im almost 5’8 and i have bigger thighs, So its usually imp... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The 34" inseam pants were 30." What is the point having the options for waist and length sizing when it is so far from being truthful? Having to pay shipping and restocking to return due to company'... Se mere
Virksomheden har svaret
Really good quality jeans! One pair fit me perfectly however the other one same size same jeans but different wash fit me differently. They are still great jeans and I’m going to be wearing them so mu... Se mere
Virksomheden har svaret
I placed my order and received an email saying it had shipped, but after 8 days the tracking still says "Waiting for details." It's frustrating because the order is marked as "on its way," but there h... Se mere
Virksomheden har svaret
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Middel
295 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The clothes are cute but cheap…
The clothes are cute but such cheap quality. Why am I paying 50 bucks for something that already has threads coming off of it. Darn it though, those ads get me. They have cute stuff but it's hard to buy from them knowing its not actually worth it.
8. juli 2026
Besvarelse fra us.motelrocks.com
Hi Iz, I am sorry to hear that you have not been happy with the quality of your item and your feedback will passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
Poor quality
9. juli 2026
Besvarelse fra us.motelrocks.com
Hi Sylvia, I am very sorry to hear that you have not been happy with the quality of your item and this feedback will be passed on to the relevant team. I apologise for the inconvenience caused.
Motel x
Loved the dress and material but dress…
Loved the dress and material but dress is WAY too short. I got a large and the top fits right but the back lands right below my butt cheeks and my butt isn’t even that big. I already planned to wear it to an event so I’m getting it tailored but it’s annoying.
16. juli 2026
Besvarelse fra us.motelrocks.com
Hi Jenna, thank you for your feedback regarding the dress you have purchased - I apologise that this did not fit as expected and these comments will be passed on to the relevant teams. I apologise for the inconvenience caused.
Motel x
Besvarelse fra us.motelrocks.com
Hi Walt, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
Never received my package
Never received my package, and customer service is taking forever to get back to me
15. juli 2026
Besvarelse fra us.motelrocks.com
Hi Sophia, I am very sorry to hear that you have not received your parcel. I can see that our customer service team have responded to your emails, please be aware that we advise to allow 24-72hrs for an email reply. The team are now awaiting your response to get this resolved - I apologise for the inconvenience caused.
Motel x
Besvarelse fra us.motelrocks.com
Hi Barbie, thank you for your review. I am so pleased that you have been happy with your order and the service provided - I hope to see you shopping with us again!
Motel x
Love the style and the fit of these jeans
They came fast and was updated along the way. The quality of the denim and fit - outstanding
8. juli 2026
Besvarelse fra us.motelrocks.com
Hello, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and the delivery service provided - I hope to see you shopping with us again!
Motel x
Besvarelse fra us.motelrocks.com
Hi Isabella, thank you for leaving a review. I am so pleased to hear that the customer service team was able to help you out and this kind feedback will be passed on - I hope to see you shopping with us again!
Motel x
service is very slow
service is very slow, you guys do not ship according to what ur website informaton provides
14. juli 2026
Besvarelse fra us.motelrocks.com
Hi Isabel, I am sorry to hear that you have not been happy with the delivery service provided.
Please be aware that shipping to your country can take around 8 working days to arrive - it looks like your order was delivered within 5 working days and if are having any problems with your collection please reach out to the customer service team so that they can help you out.
Motel x
Great experience despite sizing concern
Quality good and my order I was satisfied with but the only concern is that I put my measurements into the system where it recommends me what size jeans I should get and it ended up being 2 sizes to big.....
12. juli 2026
Besvarelse fra us.motelrocks.com
Hello, thank you for leaving a review. I am pleased to hear that you have been happy with your order. Your feedback regarding our sizing recommendations will be passed on to the relevant team and I apologise for the inconveience caused.
Motel x
Fast shipping!
6. juli 2026
Besvarelse fra us.motelrocks.com
Hi Ciara, thank you for your review. I am so pleased to hear that you have been happy with the delivery service provided and I hope to see you shopping with us again!
Motel x
Jeans came ruined and when I reached…
Jeans came ruined and when I reached out, I got no response!
13. juli 2026
Besvarelse fra us.motelrocks.com
Hi Ella, I am vey sorry to hear that you have had an issue with your item. Please be aware that we advise to allow 24-72hrs for a response via email - the team will work to get this resolved as soon as possible for you. I apologise for the inconvenience caused.
Motel x
Besvarelse fra us.motelrocks.com
Hi Jovel, thank you for your review. I am so glad to hear that you have been happy with your order and hope to see you shopping with us again soon!
Motel x
Besvarelse fra us.motelrocks.com
Hi Mari, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
I never got my package and still have…
I never got my package and still have no update no resolution no nothing. The delivery person never delivered the package at my address
13. juli 2026
Besvarelse fra us.motelrocks.com
Hi Melissa, I am sorry to hear that you have not received your order - I can see that you have reached out to the customer service team and they are resolving this for you, I apologise for the inconvenience caused.
Motel x
The shirt i ordered was super cute and…
The shirt i ordered was super cute and pretty comfy to wear. Also got delivered in a decent amount of time!
10. juli 2026
Besvarelse fra us.motelrocks.com
Hi Andrea, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Delivery tracking updates
It seemed a little more difficult than necessary to track the package. Motel also is quick to reach out for me to take a survey for them but curiously quiet about updating shipping information.
9. juli 2026
Besvarelse fra us.motelrocks.com
Hi Steve, I am sorry to hear that you have experienced an issue tracking your order - you should have been sent the tracking details when the order was shipped so I apologise if there was an issue. Please always reach out to the customer service team if you need any information as they will be happy to help out!
Motel x
so cute came exactly when expected and…
so cute came exactly when expected and i’m in love. true to size
8. juli 2026
Besvarelse fra us.motelrocks.com
Hi Elinore, thank you for your review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
Besvarelse fra us.motelrocks.com
Hi Chloe, I am very sorry to hear that you were not happy with your order and your comments regarding the quality will be passed on to the relevant teams - we value your feedback. I apologise for any inconvenience caused.
Motel x
Fell apart as I was swimming
Fell apart as I was swimming. The bead screwed right off into the water the first time I wore it. Really disappointing cause I am making payments on it still.
15. juni 2026
Besvarelse fra us.motelrocks.com
Hi Savannah, I am so sorry to hear that this has happened to your item - I can see that you have reached out to the customer service team regarding the issue and they will work to get this resolved for you as soon as possible. I apologise for the inconvenience caused.
Motel x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.