I have been buying from Motel Rocks for about two years now and they have completely changed my perspective on how jeans should fit and feel. Im almost 5’8 and i have bigger thighs, So its usually imp... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The 34" inseam pants were 30." What is the point having the options for waist and length sizing when it is so far from being truthful? Having to pay shipping and restocking to return due to company'... Se mere
Virksomheden har svaret
Really good quality jeans! One pair fit me perfectly however the other one same size same jeans but different wash fit me differently. They are still great jeans and I’m going to be wearing them so mu... Se mere
Virksomheden har svaret
I placed my order and received an email saying it had shipped, but after 8 days the tracking still says "Waiting for details." It's frustrating because the order is marked as "on its way," but there h... Se mere
Virksomheden har svaret
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra us.motelrocks.com
Hi Rue, I am sorry to hear that you have not yet received your parcel - please make sure to reach out to the customer service team so that they can take a look into this further for you. I apologise for the inconvenience caused.
Motel x
Excellent quality and delivery service!
The jeans my daughter bought were perfect, and the shipping was very quick.
16. juli 2026
Besvarelse fra us.motelrocks.com
Hi Vivi, thank you for leaving a review. I am so pleased to hear that you and your daughter have been happy with the jeans and the delivery service provided - I hope to see you shopping with us again!
Motel x
I placed my order and received an email…
I placed my order and received an email saying it had shipped, but after 8 days the tracking still says "Waiting for details." It's frustrating because the order is marked as "on its way," but there haven't been any tracking updates. I'm hoping it arrives soon, but the shipping communication has been confusing.
21. juli 2026
Besvarelse fra us.motelrocks.com
Hi Harnoor, I am sorry to hear that you have had trouble tracking your order - I can see from the link provided that there has been some recent updates to your parcels journey. If you need any further information please make sure to reach out to the customer service team so that they can provide you with the details you need!
Motel x
I have been buying from Motel Rocks for…
I have been buying from Motel Rocks for about two years now and they have completely changed my perspective on how jeans should fit and feel. Im almost 5’8 and i have bigger thighs, So its usually impossible to find baggy, long and comfortable jeans, but Motel made it possible for me and I am so happy I found this brand!
22. juli 2026
Besvarelse fra us.motelrocks.com
Hi Aviana, thank you for leaving us a review. I am so pleased to hear that you have found the perfect fit with our jeans and hope to see you shopping with us again soon!
Motel x
fast shipping and very cute
22. juli 2026
Besvarelse fra us.motelrocks.com
HI Amelia, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
The material of the skirt felt very…
The material of the skirt felt very cheap and for the price I paid, it was not worth it. Felt like costume material. The shirt was also completely see through which also given the price, I expected better quality.
20. juli 2026
Besvarelse fra us.motelrocks.com
Hi Korrine, I am very sorry to hear that you have not been pleased with your order and your feedback regarding the quality of these items will be passed on to the relevant teams - I apologise for the inconvenience caused.
Motel x
Jeans fit me great and came soft
21. juli 2026
Besvarelse fra us.motelrocks.com
Hi Sophia, thank you for leaving a review. I am so glad to hear that you have been happy with your jeans and hope to see you shopping with us again!
Motel x
Great jeans
Great jeans. My daughter loved it so mush. Everything is perfect color and way it seat in the body. Kudos.
16. juli 2026
Besvarelse fra us.motelrocks.com
Hi Andrea, thank you for leaving a review. I am so pleased to hear that your daughter has been happy with the order and I hope to see you shopping with us again!
Motel x
I sent an email yesterday regarding my…
I sent an email yesterday regarding my return. My first return I had put that I wanted to return three out of the four items from my order then my daughter decided she wanted to return the fourth item. I went back into edit and it wouldn’t let me and it was going to charge me an additional seven dollars so I sent an email yesterday asking what should I do and I have not received a response back as of yet and I would like to get these jeans returned as soon as possible to get my credit.
21. juli 2026
Besvarelse fra us.motelrocks.com
Hi Jada-Lynn, please be aware that we advise to allow 24-72hrs for a response via email - it looks like our customer service team have now resolved this for you and if you have any further problems make sure to reach out again!
Motel x
Cheap material for expensive shirt
14. juli 2026
Besvarelse fra us.motelrocks.com
Hi Alexandra, I am sorry to hear that you have not been totally happy with your item and your feedback regarding the quality will be passed on to the relevant team. I apologise for the inconvenience caused.
Motel x
Indigo parallel jeans
The jeans were cute and they were great quality but the sizing is inaccurate
21. juli 2026
Besvarelse fra us.motelrocks.com
Hello, I am sorry to hear that you experienced an issue with the sizing - if you need any specific information or details on the sizing of our jeans please make sure to reach out to the customer service team who will be happy to provide as much information as you need!
Motel x
Besvarelse fra us.motelrocks.com
Hi Ashley, I am very sorry to hear that this has happened - please make sure to reach out to the customer service team who will take a further look into this for you as soon as possible. I apologise for the inconvenience caused.
Motel x
I was told my package got delivered 3…
I was told my package got delivered 3 days ago and I still haven’t gotten my package.
20. juli 2026
Besvarelse fra us.motelrocks.com
Hi Georgia, I am sorry to hear that you have not received your order - it does not look like you have reached out to the customer service team regarding this so please make sure to get in touch so that an investigation can be raised.
Motel x
I had ordered a top and a pair of jeans…
I had ordered a top and a pair of jeans and I put in my address and it never said my address was wrong or anything like that. When it was the day of delivery it said insufficient address and was going to return my package to sender and get a refund. I was confused cause my address was correct. I ended up calling and understood that I had to place a new order but when I went to order the same top I had previously ordered, it was out of stock in my size which is upsetting cause I couldn’t get it anymore. The customer service lady was very nice though and send me a discount code I could use for 20% off for my new purchase
20. juli 2026
Besvarelse fra us.motelrocks.com
Hi Tehya, I am sorry to hear that you have experienced an issue with your delivery - unfortunately if the address is incorrect or missing any information we do not have control over the courier's decision to return to sender. I am glad that the customer service team was able to help you out with this and I apologise for the inconvenience caused!
Motel x
Super cute!
My bracelet with the pink polka dots was so cute and I want to wear it everyday. It got here fairly quickly and I have no complaints. I also have very small hands and wrists so I was grateful it fit.
20. juli 2026
Besvarelse fra us.motelrocks.com
Hi Kate, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
They’re Cute!
I like the pants, they just arrived with a pen marking on the leg which isn’t a big deal. Other than that they’re great and I will be ordering again!
20. juli 2026
Besvarelse fra us.motelrocks.com
Hi Rayna, thank you for your review. I am very sorry to hear that this happened with your item and thank you for being so understanding. I can see that you have reached out to our customer service team who will take a further look into this for you!
Motel x
Besvarelse fra us.motelrocks.com
Hi Casper, thank you for leaving us a review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
I had a great experience
I had no problem. Great experience. Loved what I ordered came perfectly!
13. juli 2026
Besvarelse fra us.motelrocks.com
Hi Claire, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again soon!
Motel x
my order never arrived and i never…
my order never arrived and i never received any mode of tracking it or receiving updates, customer service hasn’t replied
13. juli 2026
Besvarelse fra us.motelrocks.com
Hello, I am sorry to hear that you have had an issue with your delivery - I can see that you received a reply to your message the same day, I will make sure our customer service team takes a further look into this for you today.
Motel x
Impressed first time buyers
First time ordering through this website. Everything went smooth, received our order confirmation quick. I was also impressed on updates for delivery and how quick the delivery was. My daughter ordered a cute brown blouse with a flower shaped cut out, top side close to the collar. The material of the blouse and quality are great. We’ll definitely be ordering from here again.
9. juli 2026
Besvarelse fra us.motelrocks.com
Hi Pamela, thank you for leaving a review. I am so pleased to hear that you have been happy with the ordering process and the delivery service provided - I look forward to seeing you shopping with us again soon!
Motel x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.