The 34" inseam pants were 30." What is the point having the options for waist and length sizing when it is so far from being truthful? Having to pay shipping and restocking to return due to company'... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Paid for extra shipping and didnt arrived on time. I asked for a discount on another order and only offered 20% discount on items that were not on sale, which didn’t worked for me because the items i... Se mere
Virksomheden har svaret
I have been buying from Motel Rocks for about two years now and they have completely changed my perspective on how jeans should fit and feel. Im almost 5’8 and i have bigger thighs, So its usually imp... Se mere
Virksomheden har svaret
Really good quality jeans! One pair fit me perfectly however the other one same size same jeans but different wash fit me differently. They are still great jeans and I’m going to be wearing them so mu... Se mere
Virksomheden har svaret
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295 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The 34" inseam pants were 30."
The 34" inseam pants were 30." What is the point having the options for waist and length sizing when it is so far from being truthful? Having to pay shipping and restocking to return due to company's false advertising is icing on the cake. I don't recommend ordering, as you won't know what you are going to get.
5. august 2026
Besvarelse fra us.motelrocks.com
Hi Amelia, I am very sorry to hear that you have experienced this sizing issue with your item - please make sure to always reach out to the customer service team if you encounter an issue so that they can get this resolved for you. I apologise for the inconvenience caused.
Motel x
Sent the wrong thing and can’t find…
Sent the wrong thing and can’t find anywhere how to resolve this.
4. august 2026
Besvarelse fra us.motelrocks.com
Hello, I am very sorry to hear that you have received an incorrect item - it looks like you have reached out to the customer service team today and an advisor from the team will be in touch with you as soon as possible to get this resolved. I apologise for the inconvenience caused.
Motel x
Besvarelse fra us.motelrocks.com
Hi Angelina, thank you for leaving a review. I am so glad to hear that you have been happy with your items and I hope to see you shopping with us again!
Motel x
not accurate
i’ve bought jeans from here before and the jean colors are always spot on but this time the colors of jeans I got were no where near the colors that appeared on the website.
4. august 2026
Besvarelse fra us.motelrocks.com
Hi Melanie, I am very sorry to hear that you have experienced an issue with the colour of your recently purchased jeans - please make sure to reach out to the customer service team with some photos of your item so that they can take a look into this further for you. I apologise for the inconvenience caused.
Motel x
Cute skirt
Fast delivery. The skirt I ordered was lovely, great quality and fit well. I normally wear a size 8 medium, size 29 jeans. I ordered the size medium, love it!
4. august 2026
Besvarelse fra us.motelrocks.com
Hi Julie, thank you for your review. I am so pleased to hear that you have been happy with your item and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Everything I buy from here fits perfect…
Everything I buy from here fits perfect and is well made!
27. juli 2026
Besvarelse fra us.motelrocks.com
Hi Renee, thank you for your review. I am so pleased to hear that you have been happy with your orders and I hope to see you shopping with us again soon!
Motel x
Besvarelse fra us.motelrocks.com
Hi Mia, thank you for leaving a review. I am so pleased to hear that you have been happy with the service provided and I hope to see you shopping with us again!
Motel x
Shipment communication lacking
Still waiting for exchange as well as another order that was made. No communication
28. juli 2026
Besvarelse fra us.motelrocks.com
Hi Kelly, I am very sorry to hear that you have experienced an issue with these orders - please make sure to check your email for our shipping confirmation and if you have any problems with delivery then reach out to the customer service team who will be more than happy to help out!
Motel x
gorgeous but kinda big
nice top good quality (it's double layered) and super cute. I usually get medium tops (small chest though) and it was very big on me, but a safety pin in the back fixed it. so many compliments
27. juli 2026
Besvarelse fra us.motelrocks.com
Hello, thank you for leaving a review. I am glad to hear that you have been happy with your item and I hope to see you shopping with us again!
Motel x
Very fast shipping
27. juli 2026
Besvarelse fra us.motelrocks.com
Hi Kenzie, thank you for leaving a review. I am pleased to hear that you have been happy with the delivery service provided and I hope to see you shopping with us again!
Motel x
I was sent the wrong package
I was sent the wrong package, talked to someone at the help email about it, and have not received an email saying that I will be sent the right stuff.
6. august 2026
Besvarelse fra us.motelrocks.com
Hi Darcy, I am very sorry to hear that you have received an incorrect shipment - I can see that you have sent over some images ss requested and I will make sure that an advisor from our customer service team is in touch with you to get this resolved today. I apologise for the inconvenience caused.
Motel x
Paid for extra shipping and didnt…
Paid for extra shipping and didnt arrived on time. I asked for a discount on another order and only offered 20% discount on items that were not on sale, which didn’t worked for me because the items i ordered before were indeed on sale. So terrible experience.
3. august 2026
Besvarelse fra us.motelrocks.com
Hi Ana, I am sorry to hear that you have experienced a delay with your delivery - it looks like the parcel arrived 1 day later than expected and we will be raising this with our courier. It looks like there was some confusion regarding our shipping times and we will of course take your feedback on board regarding this. I apologise for the inconvenience caused.
Motel x
Great Support Through a Delivery Issue
I accidentally entered an incomplete delivery address when placing my order, so the issue was my mistake from the beginning.
Unfortunately, the courier was not very helpful, and I had a difficult time getting any assistance from them. However, the Motel Rocks customer support team was very responsive throughout the entire process. Chelsea kept me updated, investigated the situation, contacted the person who received the parcel by mistake, and ultimately arranged a full refund when it was clear I could no longer collect the package.
Although the situation was stressful, I really appreciate the excellent customer service and communication from Motel Rocks. They handled the issue professionally and helped resolve it despite the delivery problems. Thank you for your support!
24. juli 2026
Besvarelse fra us.motelrocks.com
Hi Reyna, thank you for leaving a review. I am so pleased to hear that Chelsea was able to help you out during this frustrating situation and ultimately get this resolved - your kind feedback will be passed on to the team, we really appreciate it. I hope to see you shopping with us again!
It was NEVER DELIVERED and customer…
It was NEVER DELIVERED and customer service NEVER answered my emails
3. august 2026
Besvarelse fra us.motelrocks.com
Hi Chloe, I am very sorry to hear that you have not received your order - unfortunately we have been unable to locate any correspondence from you regarding this. Please reach out to the customer service team via email, chat or call to speak with an advisor who will investigate this for you. I apologise for the inconvenience caused.
Motel x
I purchased a top and it was very see…
I purchased a top and it was very see through and i couldn’t tell on the website so i will be returning but besides that I absolutely love motel rocks and have had a great experience.
3. august 2026
Besvarelse fra us.motelrocks.com
Hi Mia, I am sorry to hear that you were not completely happy with your item and this feedback will be passed on to the relevant team. I am glad that you have had an otherwise positive experience and hope to see you shopping with us again!
Motel x
The product is SO CHEAP material feels…
The product is SO CHEAP material feels like plastic
27. juli 2026
Besvarelse fra us.motelrocks.com
Hi Brandy, I am very sorry to hear that you have not been happy with your order and your feedback regarding the quality will be passed on to the relevant team. I apologise for the inconvenience caused.
Motel x
Besvarelse fra us.motelrocks.com
Hi Jill, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping again soon!
Motel x
Really good quality jeans
Really good quality jeans! One pair fit me perfectly however the other one same size same jeans but different wash fit me differently. They are still great jeans and I’m going to be wearing them so much! Also as a girl who’s 5’10 they are long enough on me and almost reach the floor.
31. juli 2026
Besvarelse fra us.motelrocks.com
Hi Laura, thank you for leaving a review. I am so pleased to hear that you have been pleased with the jeans and the lengths we provide. I am sorry to hear that you experienced an inconsistency in sizing with your different washes and please make sure to reach out to the customer service team so that they can help you out with this!
Motel x
Besvarelse fra us.motelrocks.com
Hi Astrid, thank you for your review. I am so glad to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
Besvarelse fra us.motelrocks.com
Hi Lanita, thank you for leaving a review. I am so pleased to hear that your granddaughter was pleased with the gift and I hope to see you shopping with us again!
Motel x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.