Phil is always supportive and goes the extra mile to solve issues if they occur. My preferred ship-chandler by a mile.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... Se mere
Virksomheden har svaret
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... Se mere
Virksomheden har svaret
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement. Goods were correct, points from that. Also the inhouse comminication about ord... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Kontaktoplysninger
Tyskland
- support@upffront.com
- upffront.com
4,5
Fremragende
212 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Slow service
19. juli 2023
Besvarelse fra Upffront.com
Dear Clarence, We appreciate your feedback about the speed of the delivery, but sometimes it takes a bit more time despite us doing everything possible to deliver the order the fastest way possible. We hope you will not be disappointed next time. Thank you!
Besvarelse fra Upffront.com
Thank you Sandor for appreciating our support and communication. We do our best!
Besvarelse fra Upffront.com
Dear Joyce, thank you very much for your positive feedback. Hope to help you again in the future!
Besvarelse fra Upffront.com
Wir entschuldigen uns aufrichtig für die verlängerte Lieferzeit und alle Unannehmlichkeiten, die dadurch entstanden sind. Manchmal können unvorhergesehene Umstände zu Verzögerungen führen.
Wir versuchen, unseren Kunden, wann immer möglich, in ihrer Muttersprache zu helfen. In Fällen, in denen uns dies nicht möglich ist, greifen wir auf Englisch zurück.
Besvarelse fra Upffront.com
Hi Jörg, thank you for your feedback. Happy to help and hope you choose us again!
The item was delivered three weeks…
The item was delivered three weeks later than initially arranged, and it was sent to the wrong address due to the delays.
19. juli 2023
Besvarelse fra Upffront.com
Thank you for your feedback! We are sorry that your order has taken longer than estimated and ended up at the wrong address. We try to process all our orders carefully, but sometimes errors beyond our control happen. We hope you will order from us again!
Really good communication!
4. juli 2023
Besvarelse fra Upffront.com
Dear Teo, thank you very much for your positive review! We hope to help you again in the future.
Très bonne expérience avec ce site
Très bonne expérience avec ce site. Produit commandé reçu assez rapidement après réapprovisionnement. J'avais été prévenu par Phil qui a fait le nécessaire pour que j'ai mon produit très vite.
20. juli 2023
Uopfordret anmeldelse
Besvarelse fra Upffront.com
Cher Stéphane, nous vous remercions pour votre commentaire!
Besvarelse fra Upffront.com
Dear Erik, thank you for your feedback!
Fantastic costumer service
Fantastic costumer service, prompt response on all questions and follow up on my orders.
29. juni 2023
Besvarelse fra Upffront.com
Hi Ronald! Happy to have helped you and hope to see you again among our customers.
Long deliverytime
Long deliverytime, parts where not on stock even when the shop say so.
Comunication is fine.
4. juli 2023
Besvarelse fra Upffront.com
Hi Robert! Thank you for your review. We apologise that some of the items have been showing in stock while they were not. We buy from multiple stock holders across Europe and delays in updating online stock info may happen. We hope we have helped you with swift communication about it!
Easy to order and quick to arrive
1. juni 2023
Besvarelse fra Upffront.com
Hello Norman, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
A quick delivery
A quick delivery, within the time promised. Good communication. I would order from Upffront again without hesitation.
29. juni 2023
Besvarelse fra Upffront.com
Hi Jonathan, Thank you for leaving us a review! The team works hard to deliver great service, so seeing it reflected in your review is great. Hope we can be of help again soon.
Besvarelse fra Upffront.com
Hi Bryon, Thank you for leaving us a review! We work hard to keep our customers informed, so seeing that in your review is great. We hope we can help again soon.
Besvarelse fra Upffront.com
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Wir wissen das wirklich zu schätzen 🙂 Wir hoffen, dass wir Ihnen bald wieder behilflich sein können!
Very well done!
Very well done, the halyard sheet was like expected, price reasonable and for me crucially the delivery time was as promised. I think the webshop itself is really well designed abd make it easy to find the right products
14. juni 2023
Besvarelse fra Upffront.com
Hi Jani, Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our pricing reasonable and that our delivery time met your expectations. It's also great to know that you found our webshop to be user-friendly and that it made finding the right products easy for you. We appreciate your feedback and look forward to serving you again in the future. Thanks again!
Besvarelse fra Upffront.com
Hi Freddy, thank you for the kind words! Our team works hard to provide good support and great prices, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Great service
12. juni 2023
Besvarelse fra Upffront.com
Hi Bernard, Thank you for leaving us a review! The team works hard to deliver great service so it's great to see it reflected in your review. Hope we can be of help again soon.
Besvarelse fra Upffront.com
Hi Enzo, thank you for the kind words! Our team works hard to provide good support and great prices, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Besvarelse fra Upffront.com
Hello Samppa, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.