Phil is always supportive and goes the extra mile to solve issues if they occur. My preferred ship-chandler by a mile.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... Se mere
Virksomheden har svaret
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... Se mere
Virksomheden har svaret
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement. Goods were correct, points from that. Also the inhouse comminication about ord... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Kontaktoplysninger
Tyskland
- support@upffront.com
- upffront.com
4,5
Fremragende
212 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thanks Nicolas!
Great help from Nicolas Comby with specifying Karver furlers for my J-121. Knows his stuff and very responsive.
30. marts 2021
Besvarelse fra Upffront.com
Hi James, thank you for taking the time to write a review. We really appreciate your opinion. We’re thrilled our experts were able to help - we’ll pass along the kind words to Nicolas! Hope we can help again in the future.
Excellent service
Excellent. Prompt, personal service and they even adjusted the price by a few Euros to bring it under the Australian tax limit. My emails were replied to very quickly and with excellent English (my German is not so good!). I can highly recommend.
30. marts 2021
Besvarelse fra Upffront.com
Hi Simon, thanks for taking the time to leave us such a great review! We’re really glad we managed to be of service. Customer experience and satisfaction are our top priority, and your review reaffirms the hard work our team put in every day. So thanks for your kind words and we hope we can be of service again in the future 🙂
Go ahead and explore
Chat was great and gave me the opportunity for further exploration and ordering. E-Mail correspondence was also great. Very helpful, friendly and well-grounded staff, fast responding too. Sometimes faster than necessary ;-) because speed might lead in minor mistakes and misunderstandings, I suppose due to excessive work. On the downside was that it took a bit longer than expected for the delivery to arrive but it was not such a big issue and it was recognised on the spot not only by words but as a future discount offer (for limited time, though), as well. Nevertheless, I would definitely be happy to continue to be an Upffront customer.
29. marts 2021
Besvarelse fra Upffront.com
Hi Panos, thank you for taking the time to write Upffront.com a review - we really appreciate it! Both your positive and constructive comments have been taken onboard, and we'll use them to improve our service in the future. We're glad to hear you'll continue as an Upffront customer - looking forward to being in contact soon! 😊
Besvarelse fra Upffront.com
Hi Pascal, thanks for taking the time to leave Upffront.com a review. We’re really glad you'd recommend our service. Hope we can help again in the future 🙂
Sehr guter Service und schnelle Antwort…
Sehr guter Service und schnelle Antwort auf Rückfragen.
29. marts 2021
Besvarelse fra Upffront.com
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Wir wissen das wirklich zu schätzen 🙂 Unser Team arbeitet hart daran, Anfragen schnell zu beantworten, daher sind wir wirklich froh, dass sich das in Ihrer Bewertung widerspiegelt. Wir hoffen, dass wir Ihnen bald wieder behilflich sein können!
Besvarelse fra Upffront.com
Thanks for the review Morten! We really appreciate your positive words. Hope we can be of help again 🙂
I was a little bit disappointed as I…
I was a little bit disappointed as I place an order follow an email advertising a product, at it happen they did not have on stock....
After several exchanges of mails the sent a similar product but in different size.
29. marts 2021
Besvarelse fra Upffront.com
Hi Eladio, thanks for taking the time to write us a review. We’re sorry to have let you down on this occasion. Your feedback has been noted and we’ll use it to improve our service in the future 🙂
Professional Upffront Service
Everything relating to my experience with Upffront, Phil Anniss and Aleena Selestine was professional, courteous & “service-minded”.
They demonstrated how customer service should be.
29. marts 2021
Besvarelse fra Upffront.com
Hi Michael, thank you for taking the time to write us a review. We're really grateful for your positive words. Have you heard of our Foredeck Club? It’s our members club for boat owners, with tonnes of benefits including 10% off all orders and regular 'members only' offers. It's free to join - if you're interested, the sign up link is here: https://www.upffront.com/foredeckclub 🙂
Brilliant selection of marine products…
Brilliant selection of marine products and great service, I can highly recommend Upffront.
29. marts 2021
Besvarelse fra Upffront.com
Thanks Jason! We really appreciate your positive comments. Our team work really hard on managing our large selection of products online, so it’s great to hear! We're often adding new products - it's worth keeping a look out. Hope we can be of help again. 🙂
Besvarelse fra Upffront.com
Thank you for leaving us a review Ev. We really appreciate your opinion. Our team work hard to provide a great service, so Aleena will be thrilled with your review! We’ll pass along the kind words. Hope we can help again in the future. 🙂
Tip Top Furling
Phil was really helpful helping us to choose the right spi furling configuration for our sailing pattern (racing / cruising). We got a great configuration at a great price. Aleena was really helpful in organising shipping especially overcoming post BREXIT challenges!
29. marts 2021
Besvarelse fra Upffront.com
Hi Pete, thank you for taking the time to leave us such a great review! Your positive comments are really appreciated, and we’re glad our team went the extra mile when sorting Brexit shipping challenges. Customer experience and satisfaction are our top priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we hope we can be of service again!
Falsch beschriebene Blöcke
Ich habe falsch beschriebene Blöcke geliefert bekommen. Auf Nachfrage konnte die Situation geklärt werden.
29. marts 2021
Besvarelse fra Upffront.com
Hallo Thomas, vielen Dank, dass Sie uns darauf aufmerksam gemacht haben, dass unser Service hier nicht ausreichend war. Wir bitten darum, dies zu entschuldigen. Wir sind normalerweise für unsere Liebe zum Detail bekannt, daher tut es uns aufrichtig Leid, dass wir Sie in diesem Fall im Stich gelassen haben. Wir haben uns Ihre Bestellung nochmals angesehen und stehen seitdem in Kontakt mit Ihnen - wir hoffen, dass das Problem nun behoben ist. Wir haben Ihre Bewertung dankend zu Kenntnis genommen und werden unser bestes tun, dass so etwas nicht nochmal vorkommt. 🙂
Good service and price
29. marts 2021
Besvarelse fra Upffront.com
Hi Peter, thank you for taking the time to write a review. We really appreciate it! Hope we can be of service again soon. 🙂
Excellent service 👍
29. marts 2021
Besvarelse fra Upffront.com
Hi Heye, thanks for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.