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Unum UK Anmeldelser 809

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TrustScore 4 ud af 5

4,0

Forsikringsselskab
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

recently visited my local dentist and afterwards made my claim through the portal. The process was very easy and I was promised claim would be reviewed within 10 days. This was surpassed as my claim w... Se mere

Bedømt til 4 ud af 5 stjerner

Submitted a claim for check up and dental cleaning, they've only paid back the check up costs and not explained why they won't cover the dental cleaning, even though this is an NHS treatmen... Se mere

Bedømt til 2 ud af 5 stjerner

Used to be speedy in resolving claims but the last two I’ve put in for a mouth guard they claimed they needed more information like the person making the claim, itemised bill from the provider etc a... Se mere

Bedømt til 5 ud af 5 stjerner

This is the second time I have used this service, its quick and simple to navigate through, very happy to report that the money that was returned to myself in super quick time, would highly recommend... Se mere

Virksomhedsoplysninger

  1. Forsikringsselskab
  2. Tandforsikringsselskab
  3. Indtægtsbeskyttelsesforsikring

Skrevet af virksomheden

We’re a leading employee benefits provider that offers expert health and wellbeing support alongside financial protection through the workplace.

Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

809 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

Asked to return funds

Asking to return funds and not following the policy for adding dependents

12. januar 2024
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Besvarelse fra Unum UK

Thank you for getting in touch. We’re sorry to hear that you are disappointed in our Dental policy.

We've taken a look into this for you and the email we sent you on 12/1/2024 requesting the funds back had an explanation as to why we are doing so.

If you'd like to learn more or need any further support, please let us know by replying to the email we sent and our team will do their best to help you.

Many thanks,

The Unum Team

Bedømt til 3 ud af 5 stjerner

Itemisation does not match how most dentists charge

The need for an itemised claim, separately listing, for example, different types of appointments, x-rays, anaesthesia, and different items (e.g. a pin for a filling or a post for a crown must be claimed separately) makes the claim process difficult.
It puts me off renewing my cover and I haven't even managed to submit my first claim yet. I've confirmed with Unum that this level of detail is required and I'm having difficulty getting a claimable invoice from my dentist as, like most, they quote a price for work and don't charge for individual items in the way that Unum demands they are listed in a claim. EDIT, My dentist is now attempting to help but I worry that a replacement invoice won't be a true breakdown as they don't invoice items separately in general.

2. januar 2024
Uopfordret anmeldelse
Unum UK-logo

Besvarelse fra Unum UK

Thank you for getting in touch and bringing this to our attention. We’re sorry to hear that you are disappointed in our Dental policy.

We do require an itemised receipt with each individual item listed in order for our customers to make a claim. However, in most cases dentists are happy to make this available on your request, either in digital form or as a physical copy from the practice. You should be able to request one once you've paid for treatment.

Please note that we generally require a course of treatment to be finished and paid for before you can make a claim on the Unum Dental product. We would be unable to accept a dentist's quote for work and would instead need that itemised receipt once you have made payment.

Please see the below links for more information on how to make a claim:

https://vimeo.com/688038074
https://www.unum.co.uk/docs/NDP014_How_do_I_make_a_claim.pdf

EDIT: For further support on a claim or if you would like us to attempt to request an itemised receipt from your dentist (there is no guarantee we'll be able to get this information from your dentist on your behalf due to data protection rules), please send us your details, including full name, postcode and date of birth, to: dental@unum.co.uk.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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