I never revived my order. It was delivered to the wrong address. I left clear instructions on what building and what floor my apartment was on. I even walked the halls on all three floors of my buildi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
what is the purpose of putting instructions for the delivery the person doesn’t read them. living in a gated community and she didn’t read the instructions .she almost didn’t deliver my package. she... Se mere
Virksomheden har svaret
I needed a set of keys picked up and delivered to a nearby town a few miles away. I had a couple of questions beforehand so I used the chat feature on their website to contact customer service. Th... Se mere
Virksomheden har svaret
Ramadan was excellent. Can’t say enough about Unihop. I’ve had nothing but wonderful experiences. My orders arrive so fast and without issue!!!! 👏🏻👏🏻👏🏻
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
UniHop is a nationwide, on-demand delivery and logistics service connecting customers and merchants with vetted independent contractors for same-day and scheduled transport, labor, and fulfillment services. We specialize in flexible, last-mile solutions ranging from single-item deliveries to multi-stop routes, catering logistics, retail fulfillment, and labor-only assistance. Customers book services digitally by providing item details, locations, and job requirements, allowing contractors to arrive prepared and complete work safely and efficiently. UniHop emphasizes transparency, clear job scoping, and contractor safety. Accurate job information ensures fair pricing and successful completion, while our support team remains available to assist with clarifications, adjustments, and issue resolution when needs change. Our mission is to make local logistics simpler, faster, and more reliable—for businesses, individuals, and the independent professionals who power our platform.
Kontaktoplysninger
3,8
God
67 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is the only app that would deliver…
This is the only app that would deliver cookout in Nashville Tennessee amazing!!
30. juli 2026
Uopfordret anmeldelse
No Package Received??? You keep sending me messages that my…
You keep sending me messages that you’ve delivered my order but there’s nothing on my front porch or inside my mailbox, so where is my package??? As many text messages as you sent, one would assume you actually delivered something??? Please advise asap!
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Judy, I completely understand the frustration, especially with notifications piling up and nothing to show for it on the porch.
We reached out already for your order number and the phone or email on the account, so our dispatch team could pull the drop-off photo and GPS location from the Hopper who marked it delivered, but we haven't heard back yet. Without those two details, we're not able to locate your specific order in our system to see what actually happened.
If you can send those details to support@unihop.app, we'll dig into this right away and get it resolved.
- The UniHop Team
Delivery was simple and easy
Delivery was simple and easy, thank you so much!
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Our pleasure to be at service! Simple and easy is exactly what we aim for every time. We look forward to your next delivery, Celynn!
- The UniHop Team
Delivery was just left unattended at…
Delivery was just left unattended at front desk.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi there,
We're sad to hear your delivery was left unattended. We have attempted to request additional information so that we can investigate the order, but haven't gotten a response and we cannot proceed until we receive more details to identify your order.
If you're able to send those details to support@unihop.app we can look into it for you.
Thank you,
- The Unihop Team
Denise was wonderful
Denise was wonderful. She waited for someone to meet her and pick up food, instead of leaving it at the desk. She was super friendly. Well done Denise
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Thank you, Susan! Denise went above and beyond and we are so proud of her for that. Making sure the food got to the right hands — and doing it with a smile — is exactly the kind of service we strive for. We will make sure she knows her efforts are appreciated!
- The UniHop Team
Tried & True Service
Great, quick & polite service.
Will use again, thank you.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Thank you, CJ! Great, quick, and polite is what we always strive for. We look forward to serving you again!
- The UniHop Team
Where is my package?
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Shayne,
We are sorry for the confusion and completely understand your frustration. After looking into this, we found that the driver attempted to pick up your order but the store requires a valid photo ID for third-party pickup. Both the store and the driver tried to reach you but unfortunately unable to get through and didn't hear back from you. Your order is still safely at the store waiting for you. We would recommend heading in to pick it up directly, and please do not hesitate to reach out to us at support@unihop.app if you need any further assistance. We are sorry this was not communicated to you sooner!
- The UniHop Team
Great communication and customer service
Great communication and customer service
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Thank you, Kiahni! Great communication and customer service is what we strive for every time. We appreciate you sharing your experience and look forward to your next delivery!
- The UniHop Team
Awesome experience
Awesome experience. Communication was thorough and prompt. Driver and customer service were courteous. Pricing was better than competitors. I'd use them again.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Breanna,
Thank you so much for the kind words! Thorough communication, great drivers, and fair pricing are exactly what we aim for every time. We look forward to your next delivery!
- The UniHop Team
I’m sorry to give this one star but the…
I’m sorry to give this one star but the delivery person dropped the meat off in front of the house and didn’t ring a doorbell or an intercom and just left it there.
If we didn’t have cameras at the house we wouldn’t have known it was there. That’s just unacceptable
In response to your reply, our security team viewed the cameras and confirmed there was no attempt to ring the door or contact the client directly. Moving forward we will no longer use this delivery service.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Dorte,
Thank you for sharing this and we are sorry for the frustration. After looking into your order, we can see that the driver did attempt to ring the doorbell and also tried to reach out to you directly — unfortunately there was no response at the time. Since the delivery instructions only requested a clear photo upon drop-off, the driver proceeded accordingly after making those attempts. That said, we completely understand how concerning it is to have a perishable delivery left outside without knowing it is there. Going forward, we recommend adding specific instructions to wait for a response or to contact you directly so we can make sure every delivery is handled exactly the way you need it.
If you would like to discuss this further, please reach out to us at support@unihop.app and we will be happy to help.
- The UniHop Team
First time using Unihop
First time using Unihop. It worked great. I could not find a way to deliver candy to my sister in time for her birthday, not even door dash or grub hub. But Unihop did it. I placed the order and the driver picked up the candy from her local candy store and delivered it to her at just the right time. Happiness delivered.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
"Happiness delivered" — we love that! Happy birthday to your sister, Peter! So glad we could come through when the others couldn't. That is exactly what we are here for. Thank you for giving us a try and we hope to be your go-to for the next special delivery!
- The UniHop Team
Besvarelse fra unihop.app
Hi Jacob,
Thank you! Fast and on time is always the goal. We appreciate you taking the time to share your experience and look forward to your next delivery!
- The UniHop Team
Many thanks again for delivering the…
Many thanks again for delivering the birthday pies! You're wonderful and she loves you and them!
Elizabeth Vale
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Elizabeth,
This made our day! So glad the birthday pies made it there safely and that she loved them. Happy birthday to her — thank you for trusting us with such a special delivery!
- The UniHop Team
Delivered on time with a friendly and…
Delivered on time with a friendly and professional driver
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Jenny,
Thank you for the kind words! Punctual and professional is exactly what we aim for every time.
We look forward to serving you again!
- The UniHop Team
Auto part delivery
The part I needed for car was delivered quickly!
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Joshua,
So glad it arrived when you needed it! Getting the right part fast matters, and our Hoppers work hard to make sure that happens. Thanks for taking the time to leave a review — it means a lot to the whole team
- The UniHop Team
Great delivery
Great delivery. Driver had great communication along the way, was friendly and professional. Delivered the items with care.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Sandra,
Thank you so much for the great feedback! We are thrilled to hear the delivery went smoothly and that our driver took such good care of your items.
We look forward to serving you again!
— The UniHop Team
The hopper was on time
The hopper was on time, kind and helpful. She did a great job.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Beckie,
Thank you for the thoughtful review! We're happy to hear everything went smoothly.
We truly appreciate your support and look forward to helping you again in the future.
— The UniHop Team
Grateful for all who helped make my floral delivery happen!
Very considerate, timely and professional care. Thank you so very much!
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Denise,
Thank you for the thoughtful review! We're happy to hear everything went smoothly.
We truly appreciate your support and look forward to helping you again in the future.
— The UniHop Team
Besvarelse fra unihop.app
Hi M Edwards,
Thank you so much for your kind words and for taking the time to leave us a review!
We're glad to hear that you had a positive experience. Providing reliable service with a personal touch is something our team takes great pride in, so your feedback truly means a lot to us.
Thank you for choosing UniHop. We look forward to supporting you again soon!
— The UniHop Team
The worst 3rd party delivery service…
The worst 3rd party delivery service out there stay away from this business. Their customer service is extremely unprofessional and never fail to get rowdy and aggressive when reaching out via chat support, they hire uber, lyft and other platform driver to do their deliveries some driver are completely unaware that unihop even exists!! how crazy is that? this business is a scam ripping off businesses and poor drivers. Ill be escalating this further im done dealing with such unprofessional and rude service. Its funny how these guy are so fast to be rude to its customer but reply so quick to a negative reviews always trying to brush under the rug, i will not provide extra info i will reach to Kyle, the owner instead
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Damian,
We’re sorry to hear about your experience. We always take customer feedback seriously and we genuinely want to make things right whenever there’s an issue.
However, we’ve been unable to locate any record of your order or interaction with us. We also previously requested additional information from you through Trustpilot, so we could investigate further, but unfortunately, we have not received a response.
At this time, we’re unable to verify the details of this review. If this review was posted in error or if you’re willing to provide more information, please feel free to contact us directly at support@unihop.app so we can look into it properly and assist you.
Sincerely,
UniHop Team
Dette er Trustpilot
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