I never revived my order. It was delivered to the wrong address. I left clear instructions on what building and what floor my apartment was on. I even walked the halls on all three floors of my buildi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
what is the purpose of putting instructions for the delivery the person doesn’t read them. living in a gated community and she didn’t read the instructions .she almost didn’t deliver my package. she... Se mere
Virksomheden har svaret
I needed a set of keys picked up and delivered to a nearby town a few miles away. I had a couple of questions beforehand so I used the chat feature on their website to contact customer service. Th... Se mere
Virksomheden har svaret
Ramadan was excellent. Can’t say enough about Unihop. I’ve had nothing but wonderful experiences. My orders arrive so fast and without issue!!!! 👏🏻👏🏻👏🏻
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
UniHop is a nationwide, on-demand delivery and logistics service connecting customers and merchants with vetted independent contractors for same-day and scheduled transport, labor, and fulfillment services. We specialize in flexible, last-mile solutions ranging from single-item deliveries to multi-stop routes, catering logistics, retail fulfillment, and labor-only assistance. Customers book services digitally by providing item details, locations, and job requirements, allowing contractors to arrive prepared and complete work safely and efficiently. UniHop emphasizes transparency, clear job scoping, and contractor safety. Accurate job information ensures fair pricing and successful completion, while our support team remains available to assist with clarifications, adjustments, and issue resolution when needs change. Our mission is to make local logistics simpler, faster, and more reliable—for businesses, individuals, and the independent professionals who power our platform.
Kontaktoplysninger
3,8
God
67 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra unihop.app
Hello Candace,
We're so sorry to hear about the issues with your delivery. We know how frustrating it is when you're notified that your order was delivered but it is nowhere to be found.
Our team investigated your order and determined that the flower arrangement was redelivered to you.
If you did not receive the redelivery, please let us know by emailing support@unihop.app so we can look into it right away.
- The Unihop Team
Our driver was amazing
Our driver was amazing! Kept in contact and was so helpful and reliable!
20. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hello Jen,
Thank you for the kind words! Communication and reliability are exactly what we want every delivery to feel like, so it's great to hear the driver delivered on both. We'll pass along the praise — they earned it.
Thanks for sharing this, and we look forward to the next one!
- The Unihop Team
This driver was fast and friendly
This driver was fast and friendly. Am very happy with the service
19. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hello Rhonda,
So glad to hear it! Fast and friendly is exactly the combination we're going for, and it's great that it showed up for you. We'll let the driver know their effort didn't go unnoticed.
Thanks for the review — happy to have you as a customer!
- The Unihop Team
Always have great experience with…
Always have great experience with Brenda’s House of Flowers.
The arrangements are always fantastic and arrive on time and in perfect condition. Delivery as always was as promised and the customer service is excellent.
19. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hello Jeff,
Thank you for being such a loyal customer! Consistency is something we take a lot of pride in, so hearing that the arrangements and delivery are reliably spot-on every time means a lot. We're glad the timing and condition keep meeting your expectations, and that the service overall has matched.
We appreciate you taking the time to share this, and we're grateful for your continued trust in us!
- The Unihop Team
Besvarelse fra unihop.app
Hi Darcey,
We're so sorry to hear. You ordered flowers and ended up chasing them instead of enjoying them, and that's not how this should go.
Our records show a drop-off photo of the arrangement on the front doorstep at the delivery address — but a photo isn't proof it reached you, so we've filed a claim and it's being reviewed. If anything comes to mind that might help us track it, email support@unihop.app.
— The UniHop team
Never got the product from this delivery
Never got the product from this delivery
15. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hello Rosa,
Thanks for your patience while we looked into this. Our dispatch team pulled the delivery record, and it shows the order was completed at 12:05 pm with a signature captured at the address, along with a text exchange from that day confirming it arrived.
If you think something happened after drop-off — someone else at the address accepted it, or it ended up somewhere unexpected — email us at support@unihop.app and we'll keep digging with you.
— The UniHop team
A great customized delivery service
A great customized delivery service. So easy to use, and fast and reliable, and everyone is so courteous. Now that I have found Unihop I will depend on them whenever I need to deliver something.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hey Peter,
Thank you for such a thoughtful review! Knowing you can count on us for fast, reliable delivery — handled by a courteous team every time — is exactly what we hope for. We're glad you found us, and we'll be ready whenever you need something delivered.
- The Unihop Team
Besvarelse fra unihop.app
Hi there,
Thanks, Elan! Quick, easy, and efficient is exactly the experience we're aiming for, so this is great to hear. Thanks for the kind words, and we're glad we could help!
- The Unihop Team
Driver was great
Driver was great, Unihop itself especially the communication could be better
8. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi John,
Glad your delivery professional took such good care of you! We're sorry the communication side didn't match that — that's on us, and it's something our dispatch team is actively working to improve. If you're willing to share more detail, we'd love to hear it at support@unihop.app. Thanks for the honest feedback, and we hope to do better next time.
- The Unihop Team
Great customer service
Great customer service! Unihop went above and beyond to make sure my package arrived on time!
7. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Rose,
Thanks for taking the time to share this! On-time delivery is what our dispatch team works hard for behind the scenes, so it means a lot to hear it landed. We're glad we could come through for you.
- The Unihop Team
Quick and easy!
This was so quick and easy! Our driver was so kind and made the order within an hour of an ASAP request. Thank you!!
5. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi there Tori,
So happy to hear! We'll pass the kind words along to your Hopper — quick turnarounds on ASAP requests are exactly what our dispatch team works hard to make happen. Glad it came through smooth. 🎉
- The Unihop Team
Our driver was sincere and gracious.
Our driver was sincere and gracious.
Wonderful delivery and service.
Ty for all your outstanding consideration for our delivery time frame. We tipped him in cash
1. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi there,
Thank you so much for this! We're glad the driver's sincerity and graciousness came through — we'll make sure that feedback gets back to them. It means a lot that we could work with your time frame and make the delivery smooth from start to finish.
Thanks for taking the time to share this — we hope to deliver for you again soon!
- The Unihop Team
In 90 minutes I found you on line…
In 90 minutes I found you on line scheduled a pick up. It was delivered on time. Fantastic service.
The tracking was excellent
The driver was courteous and professional.
I wish your company the best of success as I will be telling my friends about you
1. september 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Stephen,
Thank you for this — it really made our day! Fast, on-time delivery is exactly what we aim for. Glad the tracking kept you in the loop, and we'll be sure the driver hears they stood out to you.
Thanks so much for planning to tell your friends about us. We'll be ready when you need us next!
- The Unihop Team
The driver did not deliver to me.
The driver did not deliver to me. Clear instructions in my notes.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi there,
We're very sorry for the issues you experienced with your order. After reviewing the delivery details, we can see the driver did not follow the provided instructions.
We have submitted a claim on this order and will be sure to follow up with you when we receive an update.
We appreciate the opportunity to improve.
- The Unihop Team
My driver was definitely amazing
27. august 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi there,
Thanks so much for the kind words! We're really glad your driver made the delivery feel effortless. That's exactly the kind of thing we love hearing about our Hoppers, and we'll be sure to pass along the shoutout.
Thanks for taking the time to leave a review. Also, love the username!
- The UniHop Team
UniHop was easy and fast
UniHop was easy and fast. Jon was prepared and delivery was excellent.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi Matt,
Thanks so much for the kind words! We're glad everything came together quickly and easily, and it's great to hear Jon showed up prepared and handled your delivery so well. We'll make sure he hears it. Our Hoppers love that kind of feedback.
Thanks again for taking the time to share this. We hope to deliver just as smoothly next time!
- The UniHop Team
Had to make other plans because this…
Had to make other plans because this was supposed to 90 minutes at most but it was already more than 2 hours. I left a note requesting a refund but they just dropped it in front of my door and texted “mission accomplished.” Hardly. Oh and to begin they say the charge will be $6 something and then when I agree to charge it, it charges $21 something. At least they showed up this time. I guess that’s an improvement. Yay. Amenity is HORRIBLE.
22. august 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Hi there,
We're very sorry you had a negative experience with your delivery. We see you mentioned Amenify in your review, was this review perhaps intended for Amenify? Please let us know.
Thank you,
- The Unihop Team
Excellent delivery
Excellent delivery, on time, helpful, friendly. Food was amazing and still hot when the delivery arrived.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Thank you, Stephanie! On time, friendly, and food still hot — that is exactly what we aim for every delivery. So glad you had a great experience and we look forward to serving you again!
- The UniHop Team
Wow that was rediculously fast
Wow that was rediculously fast. Exactly what I needed. Big thanks!
12. august 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Thanks so much, Ted! Glad it got to you fast, that's exactly what we aim for. Appreciate you taking the time to write this!
- The UniHop Team
Super fast and no hidden fees
I needed a set of keys picked up and delivered to a nearby town a few miles away. I had a couple of questions beforehand so I used the chat feature on their website to contact customer service. They responded right away and were very helpful.
A driver picked up my order in less than ten minutes and delivered it immediately to the dropoff location with no delay. The price was a flat rate with no hidden fees and I was sent a link that allowed me to track the driver from pickup all the way through delivery.
I am extremely happy with Unihop and will absolutely use them again!
11. august 2026
Uopfordret anmeldelse
Besvarelse fra unihop.app
Thank you so much for the detailed review — this made our day! Fast pickup, real-time tracking, transparent pricing, and a helpful support team is exactly the experience we aim to deliver every time. We look forward to being your go-to for the next delivery!
- The UniHop Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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