Bought a YMC sweatshirt that’s already on heavy rotation. As someone who runs a Smithers of Stamford London design studio in shoreditch specialising in neon signs and retro and vintage furniture, I ca... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a women’s England rugby short sleeve t-shirt and a zip up hooded wind breaker in my usually normal size 12 and both fitted perfectly and exceptional quality. I placed the order with the regu... Se mere
Virksomheden har svaret
Returns and exchanges at your own expense and incredibly difficult. Their website for returns is so buggy had to email them. Sizing guide is way off, mens football shirts run extremely small so or... Se mere
Virksomheden har svaret
Waited 30 years and finally treated myself to the infamous Maine Road drill top. Arrived when stated. Quality product. So comfortable. I've had several remarks about it whilst wearing it out. Love Umb... Se mere
Virksomheden har svaret
4,2
God
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Umbro UK
Thanks so much for your positive review Clare! We really appreciate your feedback and look forward to seeing you again soon.
Kind regards,
Umbro Customer Services
Besvarelse fra Umbro UK
Hi Graeme, we're happy to hear that you are satisfied with the product and its price. Thank you for your positive feedback.
Umbro Customer Service
Ordered Ipswich Town tops from Umbro…
Ordered Ipswich Town tops from Umbro and they were delivered on time and well packed. Would definitely use again especially as they do the shirts for my favourite team!
27. september 2025
Besvarelse fra Umbro UK
Hi Wendy, we're happy to hear that you received your Ipswich Town. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Umbro Customer Service
PROMPT EASY
26. oktober 2025
Besvarelse fra Umbro UK
Hello Lenny
Thank you so much for taking the time to give us 5 stars :)
Umbro Customer Service
I specifically asked for a wide fitting…
I specifically asked for a wide fitting 4g trainer. The ones recommended and bought are not wide enough.
19. september 2025
Besvarelse fra Umbro UK
Good afternoon
We sorry to hear the trainer's fit wasn't as expected. We appreciate your feedback and will review our recommendations to better assist customers.
Umbro Customer Service
Poor quality and after sales
I’m sad to say this is such a poor experience. The shoes look great in pics etc, but when they turned up the looked and felt very cheap, and for £110, these should look and feel like it, not like a sub £50 pair.
To add to the issues I then looked at returns, and its potentially the worst returns process ever, to the point I will never order their products direct. I will go through a 3rd party retailer that has a better returns process.
Such a shame I was really looking forward to them.
29. oktober 2025
Besvarelse fra Umbro UK
We appreciate you taking the time to share your experience. We're sorry to hear the shoes didn't meet your expectations regarding their quality relative to the price. We also regret the returns process was difficult. We'll review your feedback to improve our products and procedures.
Where the Umbro brand is at both ends…
Where the Umbro brand is at both ends holes appear ! As though the cotton is not strong anuff 😞
10. september 2025
Besvarelse fra Umbro UK
We're sorry to hear you're having an issue with your purchase. If you have received a faulty product can you please send us an email and we would be happy to look into this further for you.
Kind regards,
Umbro Customer Service
Good quality
Brought a football shirt for a present. Nicely made and good quality material. They haven't received it yet so not sure how it washes.
24. oktober 2025
Besvarelse fra Umbro UK
We're pleased to hear your positive feedback on the the football shirt. We appreciate your feedback and hope the recipient enjoys their gift!
Kind regards,
Umbro Customer Service
Fast delivery and great quality england…
Fast delivery and great quality england rugby gear, i hope the RFU switch back to umbro soon!
24. oktober 2025
Besvarelse fra Umbro UK
We're happy to hear that you received your England rugby order quickly and that you love the great quality. Thank you for the feedback regarding Umbro.
Kind regards,
Umbro Customer Service
Besvarelse fra Umbro UK
We're happy you had a great experience with our sportswear and site! Thanks for your positive feedback; it means a lot to us.
Umbro Customer Service
Besvarelse fra Umbro UK
We're happy to hear that you had a great experience with our product and fast delivery. Thank you for your positive feedback!
Umbro Customer Service
Bought 3 England rugby tops in a sale
Bought 3 England rugby tops in a sale. Great value for money and delivered promptly.
Very pleased with the service 😀👍
19. oktober 2025
Besvarelse fra Umbro UK
We're happy to hear that you are very pleased with the England rugby tops and our service. We appreciate your positive feedback regarding the value and prompt delivery!
Umbro Customer Service
Very trustful 😍😍😍
21. oktober 2025
Besvarelse fra Umbro UK
Thank you so much for taking the time to leave a 5 Star review
I am happy to hear that you are Pleased with your purchase
Umbro Customer Service
Very easy to order and delivered really…
Very easy to order and delivered really quick
21. oktober 2025
Besvarelse fra Umbro UK
We're happy to hear that ordering was easy, and your delivery was quick! Thank you for your positive feedback; we appreciate it.
Umbro Customer Service
Besvarelse fra Umbro UK
Thank you so much for your lovely review Deborah! We're delighted you're pleased with the quality of Umbro and we hope to see you shopping with us again soon.
Kind regards,
Umbro Customer Services
Excellent prices on premium products
Excellent prices on premium products. All arrived in a reasonable time.
19. oktober 2025
Besvarelse fra Umbro UK
We're pleased to hear that you had a good experience shopping with us at Umbro! Thanks so much for your feedback. We appreciate it!
Kind regards,
Umbro Customer Services
Umbro goods
Everything I've ordered from umbro has been excellent quality and value a delivery has been v quick, nice one umbro,,
Ps my orders has been rugby clothing,sports wear and bags !
18. oktober 2025
Besvarelse fra Umbro UK
We're delighted to hear that you've consistently experienced excellent quality, value, and quick delivery with our Umbro brand. Thanks so much for your fantastic feedback!
Kind regards,
Umbro Customer Service
Brilliant quality
Brilliant quality, great fit , excellent value. Coming back for some more.
18. oktober 2025
Besvarelse fra Umbro UK
We're so happy to hear that you appreciated our brilliant quality and excellent value! Thank you for your positive feedback, and we look forward to your return.
Kind regards,
Umbro Customer Service
Easy to purchase
Easy to purchase, reasonably priced quick delivery, good all round service from Umbro from start to finish
16. oktober 2025
Besvarelse fra Umbro UK
We're really happy you found it easy to purchase from us online. We appreciate your positive feedback and hope to see you again soon.
Kind regards,
Umbro Customer Services
Besvarelse fra Umbro UK
Thanks so much for your 5 star review Charlotte! We're delighted you're happy with your Umbro purchase and we look forward to welcoming you back in future.
Kind regards,
Umbro Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.