Order came quickly but why do you have the most horrific returns process in 2026? Filling in a form, trying to find my order number, then waiting for an email, then needing a printer?! Then I have to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a YMC sweatshirt that’s already on heavy rotation. As someone who runs a Smithers of Stamford London design studio in shoreditch specialising in neon signs and retro and vintage furniture, I ca... Se mere
Virksomheden har svaret
I ordered a women’s England rugby short sleeve t-shirt and a zip up hooded wind breaker in my usually normal size 12 and both fitted perfectly and exceptional quality. I placed the order with the regu... Se mere
Virksomheden har svaret
Waited 30 years and finally treated myself to the infamous Maine Road drill top. Arrived when stated. Quality product. So comfortable. I've had several remarks about it whilst wearing it out. Love Umb... Se mere
Virksomheden har svaret
4,2
God
5 t anmeldelser
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order came quickly but why do you have…
Order came quickly but why do you have the most horrific returns process in 2026? Filling in a form, trying to find my order number, then waiting for an email, then needing a printer?! Then I have to pay for the return myself! Feels very unnecessary with the technology available
20. april 2026
Uopfordret anmeldelse
You are the best 🙏🙏❤️
5. december 2025
Shorts are a great fit
Shorts are a great fit. Shame you gave me a pair where the badge is upside down.
11. januar 2026
Great product with speedy delivery good…
Great product with speedy delivery good experience all round
6. december 2025
Excellent service and quality
1. december 2025
Very Unprofessional
Hi, I need urgent help with order 13829.
No delivery updates for a month and no response to my emails.
The DHL tracking is stuck.
Please get back to me as soon as possible.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Umbro UK
Thanks for your positive review Mick. We're pleased to hear your comments and look forward to seeing you again on your next Umbro purchase.
Kind regards,
Umbro Customer Services
Excellent product
Excellent product. I am extremely happy with my purchase in terms of quality and value for money.
9. november 2025
Besvarelse fra Umbro UK
We're happy to hear that you are extremely satisfied with the quality and value of your purchase. Thank you for sharing your positive experience with us!
Wouldn't use again cost to much to…
Wouldn't use again cost to much to return or why not free returns like other brands
3. november 2025
Besvarelse fra Umbro UK
Thanks for taking the time to leave your review. We are sorry to hear that you were not satisfied by the returns process. We recommend leaving feedback regarding costs with the shipping company you used to return your item.
Umbro Customer Service
Really great
2. november 2025
Besvarelse fra Umbro UK
Hi Mark, thanks for leaving us with a five-star review. We're glad that you've had a good experience with us.
Umbro Customer Service
Happy New Bear
Brilliant , very easy to navigate through to purchasing , great wee pressy for new arrival Ally
30. oktober 2025
Besvarelse fra Umbro UK
Hi Kevan, we're happy to hear that you found it easy to purchase a gift for Ally. Thank you for your positive feedback; we appreciate you taking the time to share.
Umbro Customer Service
Purchased kids football kit and 2…
Purchased kids football kit and 2 footballs.
Fast delivery and good quality
14. december 2025
Besvarelse fra Umbro UK
Hi Gary, we're happy to hear that you received your order quickly and that you are pleased with the quality of the football kit and footballs. Thanks for your feedback.
Umbro Customer Service
I love my Umbro top.
I love my Umbro top.
It’s comfy and warm. I’ll use it for my football training.
11. december 2025
Besvarelse fra Umbro UK
Hi Greg, we're happy to hear that you find your Umbro top comfy and warm. We appreciate your feedback and hope it enhances your football training.
Umbro Customer Service
Did not receive my order and evri were…
Did not receive my order and evri were useless
25. oktober 2025
Besvarelse fra Umbro UK
Hi, thanks for leaving your feedback. I'm sorry that you did not receive your order. If you are still waiting for an item to arrive, please get in contact with our customer service team at webmail@gldgroup.com and we will be happy to help.
Umbro Customer Service
Besvarelse fra Umbro UK
Thanks for taking the time to leave a five-star review. We're glad that you've had a good experience with us and we hope to see you back in future.
Umbro Customer Service
Excellent service and highly…
Excellent service and highly recommended. Top quality service as always. Thank you
25. maj 2025
Besvarelse fra Umbro UK
We really appreciate your kind words and are so pleased you were happy with your Umbro experience. It means a lot to us that you recommend us!
Kind regards,
Umbro Customer Service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.