Bought a YMC sweatshirt that’s already on heavy rotation. As someone who runs a Smithers of Stamford London design studio in shoreditch specialising in neon signs and retro and vintage furniture, I ca... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a women’s England rugby short sleeve t-shirt and a zip up hooded wind breaker in my usually normal size 12 and both fitted perfectly and exceptional quality. I placed the order with the regu... Se mere
Virksomheden har svaret
Returns and exchanges at your own expense and incredibly difficult. Their website for returns is so buggy had to email them. Sizing guide is way off, mens football shirts run extremely small so or... Se mere
Virksomheden har svaret
Waited 30 years and finally treated myself to the infamous Maine Road drill top. Arrived when stated. Quality product. So comfortable. I've had several remarks about it whilst wearing it out. Love Umb... Se mere
Virksomheden har svaret
4,2
God
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent savings on my new top by…
Excellent savings on my new top by buying direct from umbro
14. maj 2025
Besvarelse fra Umbro UK
Hi Keith, we're happy to hear that you were able to save money by buying directly from us. Thank you for your positive feedback.
Umbro Customer Service
Besvarelse fra Umbro UK
Hi Colin, we're happy to hear that you had a great experience with our website and products. Thank you for the positive feedback.
Umbro Customer Service
Umbro shambles
Placed an order for 2 new Rangers football tops only for them to be cancelled 1 day later utter shambles from Umbro
14. maj 2025
Besvarelse fra Umbro UK
Hi William, I'm sorry that we were unable to fulfil your order due to a stock error. Please be assured that we are doing everything we can to address this problem so that it does not occur in future.
Umbro Customer Service
Recently bought a football shirt…
Recently bought a football shirt through Umbro and I was very impressed with the whole shopping experience from purchasing which was very good to receiving the top a few days later so overall I’m very happy with the whole process. Highly recommend Umbro for a top notch service.
14. maj 2025
Besvarelse fra Umbro UK
Hi Stephen, we're happy to hear that you were impressed with your recent shopping experience and that you are pleased with the prompt delivery. We appreciate your recommendation!
Umbro Customer Service
Still waiting on a refund
I ordered a shirt which arrived on a Saturday after 4/5 days, sent it back on the Monday as it was too small and I’ve still not received a refund. It’s been over two weeks now since they received the return.
14. maj 2025
Besvarelse fra Umbro UK
Hi, I'm sorry that you have not yet received a refund. The only order I have under your name shows a return that was initially requested by yourself on Monday 14/05 with the refund issued on 28/05 after we received your parcel. If you have a different order that has been returned and held by us for two weeks without a refund, please get in touch with us directly with your return reference number and we will be happy to assist.
Umbro Customer Service
Besvarelse fra Umbro UK
Thank you for taking the time to leave a 5 Star review - I am glad you had a 5 Star experience
Delighted
Top is great quality. 20% welcome discount made it a bargain, along with free delivery which only took 2 days.
Fantastic all round
14. maj 2025
Besvarelse fra Umbro UK
We're happy to hear you found great quality in our top! We're also glad the discount and fast delivery made it a fantastic experience for you. Thanks for your positive feedback!
Besvarelse fra Umbro UK
Thank you for taking the time to leave a 5 Star review - I am glad you had a 5 Star experience
Besvarelse fra Umbro UK
We appreciate your feedback Mark and we're delighted you were happy with your order from Umbro! We look forward to seeing you again soon.
Kind regards,
Umbro Team
Go a size larger than what you actually…
Go a size larger than what you actually wear as the fit is rather snug
8. maj 2025
Besvarelse fra Umbro UK
We appreciate your feedback! We're glad you enjoyed the product and thank you for the sizing advice.
Besvarelse fra Umbro UK
Hi Andrew, thanks for the five-star review. We appreciate your feedback and are glad you enjoyed the tops and delivery!
Umbro Customer Service
Solid 👍
First time subscriber discount even on sale items!! Otherwise solid service, nothing to complain about. 👌
7. maj 2025
Besvarelse fra Umbro UK
Thanks for taking the time to leave a five-star review - we appreciate your feedback! We're happy to hear you enjoyed our service. We're also glad you could use the first-time subscriber discount on sale items. Thanks for being a subscriber!
Umbro Customer Service
Besvarelse fra Umbro UK
We're happy to hear that your purchase met your expectations. Thank you for your positive feedback!
Some lovely rugby gear shame the…
Some lovely rugby gear shame the contract has gone over to someone else x
20. marts 2025
Besvarelse fra Umbro UK
Thank you for your kind words about our rugby kit! We're sorry that the contract has changed hands for the moment, but we appreciate your feedback and will continue to strive for the best possible customer experience.
Kind regards,
Umbro Team
Great shop and great boots
2. maj 2025
Besvarelse fra Umbro UK
We're so glad you enjoyed your purchase David! We appreciate your kind words and hope to see you again soon.
Kind regards,
Umbro Team
Besvarelse fra Umbro UK
Fantastic to hear your positive comments Tom! Thanks for taking the time to leave us a 5 star review.
Kind regards,
Umbro Team
Besvarelse fra Umbro UK
Thank you for the positive feedback!
No pidan por Umbro México
Si no es compra por ML o amazon, no compren nada de Umbro. El seguimiento es malísimo. No puedes contactar con ellos, nulo seguimiento de tu pedido. A mi me robaron; el paquete nunca llegó. En la página para México no responden tus mensajes. Sólo te cobran y desaparecen.
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Umbro UK
Hi Jaime, I'm sorry that you have had a poor experience. Based on your message it appears that you ordered from a different Umbro outlet. I would recommend contacting them directly for assistance with your order.
Umbro Customer Service
Said the product was in stock, but not
Said the product was in stock, then refunded me the told the product was no longer in stock.
1. maj 2025
Besvarelse fra Umbro UK
Hi James, I'm very sorry that we were unable to fulfil your order. We are working to resolve this technical error to prevent it from happening again in future.
Umbro Customer Service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.