I like this bag, it’s a nice colour for holidays, good quality and arrived in good time, it’s a keeper
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am very happy with the quality of my purchases, the reasonable prices and quick delivery. I'm glad I ordered from Matt and Nat but I took 1 star off because they never gave me the promised 10% disco... Se mere
Shipping was expensive and yet it came in a plastic bag with absolutely no protection. In fact, I didn’t quite understand why you included the cloth mat and Nat bag in the package… what’s the point of... Se mere
Really slow customer service response. Faulty item but wouldn't replace until original had been sent back, too late as it was a birthday gift. Website said no exchange or refunds for reduced items.... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The product is a lovely quality
The product is a lovely quality, colour and meets all of my eco ethical demands. It is the perfect size and the compartments are really useful. The only thing missing is a key fob, or carabina to attach a set of house keys. Also, advise that the dust cover bag is also made of recycled material.
Love it!!!
Lovely product, delivered with care and absolutely love it! Highly recommend purchasing and supporting their products!
Excellent products at great prices
Lovely bag but photo not accurate of colour
The bag is lovely and well made. My one complaint is that the herb colour online looked quite different to the colour the bag actually is - it's much paler and more blue toned than the photo showed. Did end up keeping the bag but for the money the photos should be more accurate.
Nice selection, wouldn't pay full price.
Nice selection of products, all as described and arrived on time. Good value for money on the sale, not sure I'd pay full price though as many High Street shops sell vegan bags and shoes at a fraction of the price now. Deducted 1 star as the packaging was shoddy, the outer box was tatty albeit contents fine. I'm all for reusing packaging but make it presentable.
Delivery didn’t arrive
I’ve ordered from Matt & Nat 12 days ago. Shipment is instructed to be 3-5 days. contact with them is only via email, and they take 4 business days to response!
Love the products as always
Love the products as always. Matt and nat handbags are beautifully crafted and a great addition to any wardrobe.Speedy and efficient delivery.
Poor customer service
Provided all invoicing details as this was important. They didn’t complete the invoice details with the correct information and then refused to change it.
Amazing responsive customer service
Beautiful bag
Very pleased with item
I really like your products but…
I really like your products, but it’s unfair that we can’t return sale items. I accidentally ordered 2 wallets and can’t return the surplus one.
Beautiful.
Beautiful product, good quality, fast delivery. And environmentally friendly!
Happy to see more brands embrace…
Happy to see more brands embrace sustainable materials. The bags are good quality and worth the money!
Bad customer service and returns
Trying to arrange a return for weeks and can’t get any response from customer services, unless this has been going to my junk mail but I have checked
And there seems no other way to contact you. Extremely frustrating.
Delivery cost is ridiculous
Not sure why the delivery is so expensive, especially because the return (at your own expense) only cost me ~1/3 of the delivery cost that Matt&Nat charge. It's put me off from ordering again.
Slow
Really slow customer service response. Faulty item but wouldn't replace until original had been sent back, too late as it was a birthday gift. Website said no exchange or refunds for reduced items. Wouldn't use them again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








