matt & nat Anmeldelser 

677
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I like this bag, it’s a nice colour for holidays, good quality and arrived in good time, it’s a keeper

Bedømt til 4 ud af 5 stjerner

I am very happy with the quality of my purchases, the reasonable prices and quick delivery. I'm glad I ordered from Matt and Nat but I took 1 star off because they never gave me the promised 10% disco... Se mere

Bedømt til 3 ud af 5 stjerner

Shipping was expensive and yet it came in a plastic bag with absolutely no protection. In fact, I didn’t quite understand why you included the cloth mat and Nat bag in the package… what’s the point of... Se mere

Bedømt til 2 ud af 5 stjerner

Really slow customer service response. Faulty item but wouldn't replace until original had been sent back, too late as it was a birthday gift. Website said no exchange or refunds for reduced items.... Se mere


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

677 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(677)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The product is a lovely quality

The product is a lovely quality, colour and meets all of my eco ethical demands. It is the perfect size and the compartments are really useful. The only thing missing is a key fob, or carabina to attach a set of house keys. Also, advise that the dust cover bag is also made of recycled material.

9. august 2023
Bedømt til 5 ud af 5 stjerner

Love it!!!

Lovely product, delivered with care and absolutely love it! Highly recommend purchasing and supporting their products!

7. august 2023
Bedømt til 3 ud af 5 stjerner

Lovely bag but photo not accurate of colour

The bag is lovely and well made. My one complaint is that the herb colour online looked quite different to the colour the bag actually is - it's much paler and more blue toned than the photo showed. Did end up keeping the bag but for the money the photos should be more accurate.

24. juli 2023
Bedømt til 4 ud af 5 stjerner

Nice selection, wouldn't pay full price.

Nice selection of products, all as described and arrived on time. Good value for money on the sale, not sure I'd pay full price though as many High Street shops sell vegan bags and shoes at a fraction of the price now. Deducted 1 star as the packaging was shoddy, the outer box was tatty albeit contents fine. I'm all for reusing packaging but make it presentable.

10. juli 2023
Bedømt til 1 ud af 5 stjerner

Delivery didn’t arrive

I’ve ordered from Matt & Nat 12 days ago. Shipment is instructed to be 3-5 days. contact with them is only via email, and they take 4 business days to response!

1. august 2023
Bedømt til 1 ud af 5 stjerner

Poor customer service

Provided all invoicing details as this was important. They didn’t complete the invoice details with the correct information and then refused to change it.

2. august 2023
Bedømt til 1 ud af 5 stjerner

Bad customer service and returns

Trying to arrange a return for weeks and can’t get any response from customer services, unless this has been going to my junk mail but I have checked
And there seems no other way to contact you. Extremely frustrating.

11. juli 2023
Bedømt til 3 ud af 5 stjerner

Delivery cost is ridiculous

Not sure why the delivery is so expensive, especially because the return (at your own expense) only cost me ~1/3 of the delivery cost that Matt&Nat charge. It's put me off from ordering again.

10. juli 2023
Bedømt til 2 ud af 5 stjerner

Slow

Really slow customer service response. Faulty item but wouldn't replace until original had been sent back, too late as it was a birthday gift. Website said no exchange or refunds for reduced items. Wouldn't use them again.

18. juli 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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