Thank you for the good-quality bag — that's why I'm giving it 3 stars. Unfortunately, not 5 stars. I ordered this bag as a birthday gift for myself, but there was no birthday greeting, not even... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The bag i bought as a gift for my daughter's 18th birthday has arrived quickly, buy the bag was clearly e returned item because there was no brand tag on the bag and the bag itself was damaged. We... Se mere
Marque qualitative, sérieuse et attentive aux demandes du client. J'ai eu besoin de les contacter tout c'est admirablement passé. J'avais commandé le produit en double par erreur, le retour gratuit av... Se mere
Quick delivery, got the powder pink Emily, gorgeous colour, wish things were restocked promptly though to stop resellers over pricing items. Wanting the Brynn crystal slides
Virksomhedsoplysninger
Skrevet af virksomheden
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. We believe in crafting beautiful things that you can be yourself in. Since 1941, inspired by the spirit of our hometown, New York City, we’ve built a legacy of craft and a community that champions the courage to live authentically. Today, the same way we care about every stitch that goes into our product, we care about the impact we have on people, communities and the planet. Everything we make, we craft to last with the belief that better-made things create a better made future for all.
Kontaktoplysninger
London, Storbritannien
- 0044203 205 2020
- uk.customercare@coach.com
- uk.coach.com
3,8
God
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic customer service small issue…
Fantastic customer service small issue fixed straight away highly recommend
13. februar 2026
Oder quality delivery service
30. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Terrible service blamed us for…
Terrible service blamed us for returning empty parcel. Accusing us for their lack of trust companies who they are with.
23. april 2026
Besvarelse fra Coach
Hi Sunita,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about what happened with your delivery and the lack of clarity around resolution - this should never have been your experience.
Please rest assured that we’re treating this as a priority and our team will reach out to you directly to confirm the next steps and arrange solution to resolve this.
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused.
Besvarelse fra Coach
Hi Diomara,
Thank you for taking the time to share your experience. We’re very sorry to hear about the condition in which your delivery arrived and completely understand how disappointing this must have been.
If you need any further assistance or have questions about your return, please contact us at https://es.coach.com/es_ES/contact-us and our team will be happy to help. We value your feedback and hope to have the opportunity to restore your confidence in our brand.
Thank you again, and please accept our sincere apologies for the inconvenience caused.
This is my first order from Coach.
This is my first order from Coach.
The trench came beautifully packaged and fast!
Ive had so many lovely compliments about my short trench.
I love it!
30. april 2026
Wonderful service
Wonderful service, friendly staff. They even offered to clean/polish my Coach handbag whilst I walked around the shop.
18. maj 2026
Uopfordret anmeldelse
Quick easy fast delivery
Quick easy
Had what I wanted
Only disappointed the site wouldn't except my discount code
30. april 2026
Damaged package
Hi so the product itself arrived in a good shape and I am very happy with the results however the packaging that the product came in was very damaged and looked like it had been opened by somebody like the cardboard was ripped and by the look of it it had been treated very badly which I am very disappointed about because I don’t actually know if the product that I received is in original or if it has been replaced by something because it was it was actually very scary to look at but I did not remember to take many pictures but I do have some pictures that shows the damaged cardboard and packaging as I said I’m very happy about the actual product itself but it’s so disappointing to see that my package it was not being taken care of in a good way and that it was damaged so yeah
30. april 2026
Besvarelse fra Coach
Hi Bushra,
Thank you for taking the time to share your experience. We’re very sorry to hear about the condition in which your delivery arrived and completely understand how disappointing this must have been.
While we are the UK customer care team and do not have visibility over the Swedish operations, we encourage you to contact their customer care team directly for support specific to your region here: https://world.coach.com/se/contact-us
Your feedback is valuable, and we hope your concerns are addressed promptly by the appropriate team. We apologize for any inconvenience this has caused, and thank you for bringing this to our attention.
Really quick delivery and fantastic…
Really quick delivery and fantastic bag. Good quality and the little pouch I’ve very useful for storing keys and purse!
30. april 2026
I am very disappointed with my recent…
I am very disappointed with my recent order from coach.uk. The bag I received arrived broken, with visible damage. the communication from your team has been very poor.😡😡
30. april 2026
Besvarelse fra Coach
Hi Bimala,
Thank you for taking the time to share your experience. We’re very sorry to hear about the condition in which your delivery arrived and completely understand how disappointing this must have been.
While we are the UK customer care team and do not have visibility over the Danish operations, we encourage you to contact their customer care team directly for support specific to your region here: https://world.coach.com/dk/contact-us
Your feedback is valuable, and we hope your concerns are addressed promptly by the appropriate team. We apologize for any inconvenience this has caused, and thank you for bringing this to our attention.
Ho fatto un ordine di 64 euro e’…
Ho fatto un ordine di 64 euro e’ arrivato completamente vuoto , all’interno c’era solo la busta di tessuto che lo doveva contenere .. Attenzione !!!
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Coach
Hi Raffaella,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about what happened with your delivery and the lack of clarity around your refund - this should never have been your experience.
Please rest assured that we’re treating this as a priority and our team will reach out to you directly to confirm the next steps and arrange an immediate solution depending on your preference.
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused.
Purchased a handbag was delivered to…
Purchased a handbag was delivered to post office went to pick it up to find empty box, its been over 2 weeks and coach not given my refund even after sending all the proof.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Coach
Hi Farzana,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about what happened with your delivery and the lack of clarity around your refund - this should never have been your experience.
Please rest assured that we’re treating this as a priority and our team will reach out to you directly to confirm the next steps and arrange an immediate solution depending on your preference.
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused.
Coach Tags
Beautifully made handbags. However, given 4 stars because the coach tag that is attached to the handles has fallen off on two bags. One of the bags I only used three months and was not daily use. When I contacted Coach, they stated does not come under their warranty. I know it’s a minor concern. But surely I am not the only one that’s had issues with this. Otherwise quality of the leathers used are one of the best!
23. december 2025
Uopfordret anmeldelse
Molto molto bello ma un po grandee per…
Molto molto bello ma un po grandee per me.
La pele stupenda 😍
29. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.