You have taken £420 from my daughter for finding her trust fund in February, even though she received her money the December before. We always knew where her money was. I have only just found out t... Se mere
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Se, hvad kunderne siger
Wow I can't begin to explain how quickly and professionally my phone calls was handled. There is a specific person I would like to mention being Megan I cannot describe how friendly and welcoming she... Se mere
Megan was amazing help with me trying to find my trust fund she spoke me expertly threw each step for me to find it and I couldn’t have asked for better help. She helped make something that could of b... Se mere
Megan was so helpful and kind. My daughter had mistakenly thought she had two child trust funds, one set up by mum and dad and the other by the government. She had already withdrawn her funds last y... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Turner Lewis Limited. For nearly 5 years, we have been dedicated to one clear mission: helping young adults across the UK successfully locate and access their 'lost' Child Trust Funds (CTFs). We understand that with over 50 different providers and changes over the years, finding out where your fund is held can be a confusing and time-consuming process. Our dedicated team of specialists is here to manage the entire administrative journey for you, taking the stress and guesswork out of the search. We liaise directly with HM Revenue & Customs (HMRC) and all potential CTF providers on your behalf to identify where your money is and guide you on the next steps to access it. Our Commitment to Transparency We believe in being completely upfront about our service and our fees. A Paid, Optional Service: It is important to know that you can search for your Child Trust Fund for free by contacting HMRC directly. Our service is an optional alternative for those who prefer a fully managed process with dedicated support from our experienced team. Our 'No Win, No Fee' Promise: We operate on a 'No Win, No Fee' basis. This means you will only ever be charged for our service if we successfully locate your fund. If we cannot find it, you do not pay anything. Clear Fee Structure: Our fee is a percentage of the total funds located, plus VAT. All charges are clearly detailed in our Terms and Conditions, which every client must read and agree to via a digital signature before we commence any work. There are no hidden costs or surprises. Our goal is to provide an efficient, helpful, and transparent service that simplifies the process and gives you peace of mind. If you have any questions, please do not hesitate to get in touch.
Kontaktoplysninger
68 Bury New Road, Prestwich, M25 9JY, Manchester, Storbritannien
- 0161 388 8698
- ctf@turnerlewis.co.uk
- turnerlewis.co.uk
4,3
Fremragende
357 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience, helpful instructions
Megan was great, very helpful, gave me simple instructions on what to do next :)
29. juli 2025
Uopfordret anmeldelse
Megan was really kind and helpful
6. august 2025
Uopfordret anmeldelse
Despicable !!! THE POLICE will be called if they knock on my door
Despicable !!!! They have hounded my son, sent court threats for this SCAM. THEY SHOULD BE STOPPED.
I need advise before this gets very naughty if anyone knocks on my door acting as bailiffs. THEY will need the Police if they ever knock on my door.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Good Afternoon,
The clients we deal with all sign terms and condition before we conduct any services for them.
Our fees and services are outlined in the terms and before signing there are two separate points and checks where clients are asked if they have read, understood and accepted the terms.
We also have a notification before signing which needs to be checked before continuing which asks clients if they acknowledge they are entering into a legally binding contract.
If services are delivered and fees go unpaid then we do this matter.
If you have any further questions please contact us at ctf@turnerlewis.co.uk
Thank you,
Turner Lewis
Samual
Samual, was incredibly helpful, I miss read the terms and conditions and he was able to help me to clear it all up, so this was incredibly useful
5. august 2025
Uopfordret anmeldelse
Trust fund
Megan hudd did very well helped me understand what I needed to do and helped when I needed it answered any questions I had great happy with the experience and the company
5. august 2025
Uopfordret anmeldelse
samuel was realy helpfull today
5. august 2025
Uopfordret anmeldelse
Samuel helped me fish out a good…
Samuel helped me fish out a good portion of money quickly and efficiently and was more than friendly while talking with me, would recommend him to anyone
5. august 2025
Uopfordret anmeldelse
Great experience
Had a great experience, it was quick and easy. Samuel was very helpful.
5. august 2025
Uopfordret anmeldelse
Brilliant service
Hello, I was speaking to Samuel from your company what a legend!! Absolutely amazing customer service shown towards me, given great advice from him.
4. august 2025
Uopfordret anmeldelse
The caller Samuel
The caller Samuel, was really nice and helped me alot
4. august 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Thank you so much for your fantastic 5-star review.
We're thrilled to hear that Jonathan was so accommodating and that you appreciated his good explanations and friendly tone. There are no silly questions when it comes to this process, and we're glad he made you feel comfortable.
We will be sure to let the G.O.A.T. know how much you appreciated his help!
Amaing company so professional and…
Amaing company so professional and helpful
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Thank you for your amazing review, Corey.
We're so glad you found our team to be so professional and helpful. We really appreciate you taking the time to share your feedback.
SCAMMERS!!
SCAMMERS!!! Sent a letter saying i owe them £420 for helping me find my trust fund which i ended up finding on my own btw. It’s a free service if it needs to be paid for advertise that clearly instead of trying to take money off of young people who you know cannot pay that kind of money to you, it’s disgusting really and I am not paying anything!
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Hello Miracle,
Thank you for your feedback. We are sorry you feel this way about our service.
We have reviewed your file. Our charge is for the location service you instructed us to undertake, as per the legally binding agreement you signed. All our fees are detailed in the terms and conditions that every client agrees to before we begin any work.
Our records show that our service was completed successfully. We understand you are unhappy, but the fee is for the work that was carried out in accordance with the contract.
Samuel was very helpful and polite
Samuel was very helpful and polite, the phone was and process was made easy and I’m very grateful for his help.
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Thank you for your lovely review, Abigail. We're so pleased to hear Samuel was very helpful and polite, and that he made the process easy for you. We'll be sure to pass on your thanks to him.
Samuel was very helpful
Samuel was very helpful, couldn’t fault the experience!!
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Thank you for the 5-star review. It's fantastic to hear that Samuel was so helpful and that you couldn't fault the experience. We really appreciate the feedback!
Very good service im very happy with it
Very good service im very happy with it Megan was amazing
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Thank you for your review, we're so happy you had a very good service. We think Megan is amazing too and will be sure to pass on your kind words.
Samual helped me with finding out how…
Samual helped me with finding out how much I had in my child trust fund and was very clear on ways I could get my trust fund and made it a very easy process to go through
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Thank you for sharing your experience, Erika. We're delighted to hear that Samual was very clear in explaining the process and made it easy for you to go through. We'll be sure to let him know you appreciated his help.
Samuel was very helpful including…
Samuel was very helpful including helping me gain access and explaining everything to me.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Thank you for your review, Maddie. It's great to know that Samuel was very helpful in explaining everything and assisting you with gaining access to your fund. We will pass on your feedback to him.
Biggest scammers on the planet
Biggest scammers on the planet - i dont remember signing up to anything. Had a letter come through to pay £420 and im woth bank of scotland😂 i bloody well aint! Absolute scammers!! Ive sent them an email! If i do not get a response i will be taking legal action!! They are advertising on TIKTOK i saw on one of the reviews ?!?!?!?!?!?!? THIS APP IS FOR CHILDREN?!?!? What kind of sick individuals invented this sh*t! Absolutely fuming
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Turner Lewis Limited
Good Morning,
Your email has been replied to including your signed terms and conditions along with correspondence from HMRC to confirm your provider.
We shall await your response to our email.
Thank you,
Turner Lewis
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