Turner Lewis Limited Anmeldelser 359

I asked for help locating my trust fund and the woman on the phone told me a small fee would be taken once it was found I never received my fund and now I’m in debt of £510 which is all of my trust fund which I’m still trying to recover

Wow I can't begin to explain how quickly and professionally my phone calls was handled. There is a specific person I would like to mention being Megan I cannot describe how friendly and welcoming she was. Not only this but she was super patient and helpful through our the process and handled the situation instantly! She's very sweet and kind and definitely needs more recognition for that type of work! Thankyou so much Megan you have absolutely made my year! I look forward to speaking to you again!

Turner Lewis may be the worst company out there for their customer service(appalling treatment from staff, lack of care, lack of sympathy and failure to provide a fair solution for their customers). They want your money. That’s it. Plain and simple. They don’t care about you. Whether or not the ads were misleading, if you signed up to this service be prepared to get hurt by this company.

Gave up fighting them because they can take my money, it’s not the end of the day but they will not take away my happiness. The prices they charge are outrageous especially for let’s say a couple of searches and then they find your child trust fund and apparently that costs over £300. They will refuse to give you proof that the service was done and if you don’t pay you then get threatening letters sent from multiple companies, one being Gemini Legal who are unprofessional and rely on threats to try and get you to pay. They want you to fear them. Their operation is unethical and it should be investigated again. In fact this company should just be shut down. There are a lot of people that have been harmed by this company.

Do what’s best for you at the end of the day if you’re caught up in it, but do not ever trust a company blindly again. Do not skip the T&C’s which is how this company got away with trapping people last year(note all their info has now been updated correctly on the sign up form and their ads which wasn’t there previously). They did operate illegally and nothing they say now will change that. It’ll only be the same old same old response, where they do not take responsibility or admit fault. How they sleep at night I have no idea. But it’ll all come back to them eventually.

DO NOT USE this company. They are truly disgusting and prey on the people that desperately need this money. If you use this company you are continuing this outrageous “service”. Find your CTF for FREE using gov website. Do NOT let this company harass you, block them and do not respond to them on any level.

Please do NOT use this company to find your child trust fund for you. All they are doing is going on the FREE Government website and asking where it is and charging 25% of the value of the child trust fund plus VAT!

If you need to know where your child trust fund is then Google find my child trust fund and click on the government website. It is FREE to find out where your child trust fund is through the government.

All you need is your national insurance number and HMRC will send you a letter within 3 weeks telling you where it is.

This company is conning you out of your money please do not use them!

Megan was very helpful with the process of finding my trust fund.

Immoral.
My 19 year old son has just received a bill for £420 pounds from Turner Lewis for ‘locating’ his Child Trust Fund. Payable in 14 days.
He was convinced to click ‘yes’ following a TikTok ad where there was no clear mention of the fee of a whopping 25% of the trust fund amount + VAT. It also failed to mention that you can locate your CTF for free via the HMRC.

Megan who assisted me was a great help and made sure that I found it easy to do all steps necessary

I would like to start with thanking Megan Hudd at turner Lewis for one being able access the details I needed for my trust fund and providing an excellent service throughout this process as it helped my know everything in regards to my trust fund a lot better with top class help.

Was much easier then expected Megan helped and explained everything perfectly was easy to understand such a big help thank you and thank you (megan)

This company seems to continue to delight in taking full advantage of young, impressionable, inexperienced adults through mediums such as TikTok. Our young adult daughter is, today - 16th January, 2026, seemingly yet another victim of this Company.

In May, 2025 the Advertising Standards Authority had three issues investigated regarding Turner Lewis and all three were upheld. Please see the ASA's own website for the ruling.

Also, please visit Marin Lewis on Money Saving Expert for more information regarding this Company and how it operates/has operated.

Thank you.

megan was absolutely great very welcoming and supportive through the whole process thank you megan!

Company is doing well at helping you find what you require props to them

The head of billings helped me through the process greatly

Megan has been excellent today. She has helped me to close my case. As I’ve already accessed this child trust. Great work keep it up.

It was simple and easy nothing really needed from myself after 2-3 weeks they found my fund and contacted me straight away to give me this information 48hrs later Iv withdrawn my money such an easy way of getting your trust fund if you are unsure how very friendly service with great communication thanks turner Lewis 👍

Had a great meeting with Megan really helped me understand everything

megan handled my case and she was great. helped me massively. no complaints at all great experience.

Megan was very helpful

It was a great conversation to have with Megan and she was able to help me with my child trust fund as I had been wondering about it for some time now.

I was assisted by Megan step by step and it was easy to understand. They were kind and helpful in helping me with my queries