Really helpful and understanding I contacted Tulo Energy because I was struggling to manage the timing of my household payments and asked if my Direct Debit could be moved to the 28th of each m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was sort of easy to get in touch with Tulo (but why I had to log on twice???), and I did not wait too long. The operator Gemma was very clear, and it's not her fault if the provider offer such... Se mere
I requested to change my direct debit payment date via Web chat and within a couple of hours received an email confirming my request I find that Tulu energy do all they can to keep energy prices dow... Se mere
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Kontaktoplysninger
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Storbritannien
- 0333 0165 542
- help@tulo.energy
- tulo.energy
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy company to communicate with…Grear company to deal with
Very easy company to communicate with prompt replies and always sort out issues quickly, only left because of current pricing.
Customer service was simple and quick
Tulo energy are the best energy company
Tulo energy are the best energy company that I have dealt with.
Very efficient
Very efficient, responding to communication promptly and without having to go round in circles talking to a robot chat - they have real, very helpful people. Shout out to Gemma Hinton for being fantastic in her customer service.
The chat bot was fast and effective and…
The chat bot was fast and effective and carried out my request no issues whatsoever. Thanks
Excellent service from Gemma
All staff very helpful 💯
Very quick response
I emailed the company to reduce my direct debit as I was in credit and they replied within 12 hours and had already reduced it to the amount I wanted.
A Good Customer Experience
So Pleased to have found Tulo.
Transfer without issues, helpful/courteous staff and advantageous prices. Also, I’m not having to fund French and German customers.
Really good customer service .
Really good customer service .
Professional and friendly
The people were friendly , professional and interested in finding a solution which they did successfully
Tulo's provides excellent customer…
Tulo's provides excellent customer service and prompt response to my queries. I am only leaving due to them not being able to match my current quote for gas and electricity. Also a seamless transition.
Great customer service
Great customer service, not much waiting time to book a smart meter installation appointment. Thanks George!
Quick responsive company Glad I switched
Quick responsive company Glad I switched
Outstanding customer service from Gemma
Been with Tulo for a little over a year now and I've had no issues at all. I'd built up quite a bit of credit and the process of reducing my monthly payments and requesting a refund was easy and painless. Gemma was polite and very responsive and she provided outstanding customer service. She answered my queries quickly and completely and was able to make changes to my account very quickly. Couldn't have been a better experience.
Very good customer service
Very good customer service
Good rates
So far so good
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is taken within first few days but that's normal procedure for every energy company. Hopefully they'll be able to keep low prices to beat big companies
Very competitive with great service
Extremely quick replies to correspondence inquiries
Really good experience using chat…
Really good experience using chat service with Gemma. Resolved my enquiry in a matter of moments. Thanks Gemma
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








