Really helpful and understanding I contacted Tulo Energy because I was struggling to manage the timing of my household payments and asked if my Direct Debit could be moved to the 28th of each m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was sort of easy to get in touch with Tulo (but why I had to log on twice???), and I did not wait too long. The operator Gemma was very clear, and it's not her fault if the provider offer such... Se mere
I requested to change my direct debit payment date via Web chat and within a couple of hours received an email confirming my request I find that Tulu energy do all they can to keep energy prices dow... Se mere
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Kontaktoplysninger
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Storbritannien
- 0333 0165 542
- help@tulo.energy
- tulo.energy
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you Gemma for a really helpful…
Thank you Gemma for a really helpful and amusing chat and seeing to my request so quickly.
Very competitive prices
Very competitive prices. Good customer care.
Grate customer service
Spoke to customer services today couldn't be more helpful sorted out everything I requested
Great customer service
Spoke to someone called Gemma on live chat and she was lovely, really fast at responding to chat and email as I wanted to make sure had contact. Really friendly.
George was very courteous and helpful
Responsive to requests
Responsive when we had built up a big credit and refunded some of the balance and reduced the DD.
Efficient and friendly response
Prompt reply to my inquiry for a refund…
Prompt reply to my inquiry for a refund and to reduce my monthly direct debit.
I have been a Tulo Energy customer for several years now and can say I have never had any problems with the company and always had great service.
Speedy response to problem and SORTED
Great service
live chat (live people!) meant the query I had was dealt with quickly and efficiently. Great service
Easy to set up an account
Easy to set up an account, help at hand when needed, great customer service, competitive prices... I highly recommend Tulo.
The agent was fast responding and…
The agent was fast responding and answered my query promptly and in full
Excellent Customer Service
Excellent Customer Service
Gemma was extremely helpful with my query about Smart Meters
Gemma was outstanding ⭐️⭐️⭐️⭐️⭐️
100% positive interactions with customer service
A customer service team that listens and wants to give you the best service they can stands out to me.
Great customer service
Great customer service, query answered quickly, I've been with this company for many years and never had bad service
The Company was always very helpful and…
The Company was always very helpful and the prices are very good.The staff are very helpful if you have a question they always know the answer and explain everything clearly.
Great customer service with very good…
Great customer service with very good response times with email conversation.
Customer service has been spot on
Customer service has been spot on. I also applied to have a gas smart meter installed as the home developer on installed an electric smart meter. It was free however, when it got delayed, Tulo Energy offered credit for the inconvenience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








