Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopeful... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a query with my meters, so I contacted Tulo Energy who responded quickly and resolved my query to my satisfaction. They were very helpful and friendly. I would recommend Tulo to everyone.
Very speedy reply from the chat function. George was very helpful in estimating our annual usgaey in kWh.
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Kontaktoplysninger
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Storbritannien
- 0333 0165 542
- help@tulo.energy
- tulo.energy
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They put things right
They responded immediately when I realised that I had made a mistake with our meter readings.
Very speedy reply from the chat…
Very speedy reply from the chat function. George was very helpful in estimating our annual usgaey in kWh.
Credit return
George was very helpful, quick and informative! Great service
Very good rate
Very good rate. over the year paid regular direct debit causing over payment, which was refunded promptly by customer service on request.
I had a query with my meters
I had a query with my meters, so I contacted Tulo Energy who responded quickly and resolved my query to my satisfaction. They were very helpful and friendly. I would recommend Tulo to everyone.
Amazing customer service
Amazing customer service. Really responsive.
Quick and easy fix
Absolutely Disgraceful
Absolutely Disgraceful. They ignore a faulty meter issue for months, which now traps me into staying with Tulo, then raise prices knowing full well I cannot switch if I wanted to. Absolute scam.
Great first experience of your customer…
Great first experience of your customer service. This was my first call made to you guys and my call was handled without any delay and then my query was handled without delay as well.
Direct Debit change
At first I thought your answer about being unable to change DD date due to restrictions was going to be a problem however I assume this was a bot and a real person sorted problem out in two messages thank you
Absolutely brilliant company
Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopefully they will offer one in future and I will return.
Very responsive to calls and the…
Very responsive to calls, provided adequate amount of information and to my level of understanding, making me feel valued.
Gemma was polite and efficient
Gemma was polite and efficient. Solved the problem swiftly.
Excellent service
Excellent service! They resolved my issue quickly and professionally. Highly recommend!
Quick Refund provided.
My query was dealt with quickly and efficiently, highly recommend Tulo energy.
Tulo Energy the best experience made…
Tulo Energy the best experience made easy. I spoke today with George not because I had a problem, but just to Thank the company for saving us money with lower standing charges.he spoke to me as though I were family, he was so polite and a credit to Tulo Energy. Would highly recommend them to others
Best energy company experience
Outstanding customer service - super friendly and efficient. Best energy provider I’ve ever used.
Direct debit changes
This is my second time using the chat and Gemma was very helpful with updating my direct debit due to high credit.
It was very quick to be redirected to an advisor and all was sorted within 10 minutes.
Thank you again Gemma.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








