Really helpful and understanding I contacted Tulo Energy because I was struggling to manage the timing of my household payments and asked if my Direct Debit could be moved to the 28th of each m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was sort of easy to get in touch with Tulo (but why I had to log on twice???), and I did not wait too long. The operator Gemma was very clear, and it's not her fault if the provider offer such... Se mere
I requested to change my direct debit payment date via Web chat and within a couple of hours received an email confirming my request I find that Tulu energy do all they can to keep energy prices dow... Se mere
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Kontaktoplysninger
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Storbritannien
- 0333 0165 542
- help@tulo.energy
- tulo.energy
4,6
Fremragende
840 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Customer Service
When I left Tulo to go to another supplier with a cheaper fixed rate, there was an issue with the final meter reading and Tulo were excellent sorting this. Excellent customer service. I would not have left but for the cheaper fixed rate I managed to get with another supplier.
22. april 2026
Uopfordret anmeldelse
online service
online service
Theon line service was very good and Gemma was a great help and sorted out my questions quickly and efficiently in all a very pleasant experience thanks to Gemma
23. april 2026
Uopfordret anmeldelse
Great communication and the personal…
Great communication and the personal touch, always helpful, a pleasure to do business with
21. april 2026
Uopfordret anmeldelse
They put things right
They responded immediately when I realised that I had made a mistake with our meter readings.
13. april 2026
Uopfordret anmeldelse
Very speedy reply from the chat…
Very speedy reply from the chat function. George was very helpful in estimating our annual usgaey in kWh.
13. april 2026
Uopfordret anmeldelse
Credit return
George was very helpful, quick and informative! Great service
9. april 2026
Uopfordret anmeldelse
Very good rate
Very good rate. over the year paid regular direct debit causing over payment, which was refunded promptly by customer service on request.
8. april 2026
Uopfordret anmeldelse
I had a query with my meters
I had a query with my meters, so I contacted Tulo Energy who responded quickly and resolved my query to my satisfaction. They were very helpful and friendly. I would recommend Tulo to everyone.
7. april 2026
Uopfordret anmeldelse
Amazing customer service
Amazing customer service. Really responsive.
7. april 2026
Uopfordret anmeldelse
Quick and easy fix
7. april 2026
Uopfordret anmeldelse
Absolutely Disgraceful
Absolutely Disgraceful. They ignore a faulty meter issue for months, which now traps me into staying with Tulo, then raise prices knowing full well I cannot switch if I wanted to. Absolute scam.
4. april 2026
Uopfordret anmeldelse
Great first experience of your customer…
Great first experience of your customer service. This was my first call made to you guys and my call was handled without any delay and then my query was handled without delay as well.
30. marts 2026
Uopfordret anmeldelse
Direct Debit change
At first I thought your answer about being unable to change DD date due to restrictions was going to be a problem however I assume this was a bot and a real person sorted problem out in two messages thank you
30. marts 2026
Uopfordret anmeldelse
Absolutely brilliant company
Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopefully they will offer one in future and I will return.
24. marts 2026
Uopfordret anmeldelse
Very responsive to calls and the…
Very responsive to calls, provided adequate amount of information and to my level of understanding, making me feel valued.
18. marts 2026
Uopfordret anmeldelse
Gemma was polite and efficient
Gemma was polite and efficient. Solved the problem swiftly.
24. marts 2026
Uopfordret anmeldelse
Excellent service
Excellent service! They resolved my issue quickly and professionally. Highly recommend!
18. marts 2026
Uopfordret anmeldelse
Tulo Energy the best experience made…
Tulo Energy the best experience made easy. I spoke today with George not because I had a problem, but just to Thank the company for saving us money with lower standing charges.he spoke to me as though I were family, he was so polite and a credit to Tulo Energy. Would highly recommend them to others
17. marts 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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