Very happy with the product order for my daughter's new journey, starting secondary school. The skirts, I can honestly say, are of excellent quality. Little lady is a few months in now, and the sk... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Trutex school uniforms are brilliant. In particular the school trousers can't be beaten. Even after a full school year, they looked great- no saggy knees or weird shiny patches after washing. We're on... Se mere
Virksomheden har svaret
So impressed with the customer service I received today. Emails and calls to follow through an enquiry. Fast and extremely helpful response. Very professional and frindy as well. Thank you, Lily. 👍
Virksomheden har svaret
The blouses were very tight despite being chest 36. I have now bought Banner size 36 which is much more true to size. Also I posted the blouses back but haven’t received a refund yet. Thank you
Virksomheden har svaret
Virksomhedsoplysninger
Om Trutex
Skrevet af virksomheden
Trutex is Britain's best-loved uniform brand, having supplied quality garments for over 150 years. Our heritage for quality gives us a leading edge in the market, providing the very highest standards of schoolwear and sportswear for school children.
Today as one of the UK's oldest and best-loved school uniform brands, our heritage for excellence continues. We supply uniform and sportswear to thousands of schools throughout the UK and across the world.
You can be assured that when you're buying uniform from Trutex, you're buying the best!
Today as one of the UK's oldest and best-loved school uniform brands, our heritage for excellence continues. We supply uniform and sportswear to thousands of schools throughout the UK and across the world.
You can be assured that when you're buying uniform from Trutex, you're buying the best!
Trutex
Skrevet af virksomheden
- Uniform they grow out of, not wear out
Kontaktoplysninger
Jubilee Mill, Taylor Street, BB7 1NL, Clitheroe, Storbritannien
- 01200 421206
- td@trutex.com
- trutex.com
4,4
Fremragende
4 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
great fitting jumpers
11. november 2025
Besvarelse fra Trutex
Hi David
Delighted to hear this! Thanks for the 5 stars!
Regards
Elizabeth
Besvarelse fra Trutex
Hi David
Delighted to hear the skirt arrived on time and that it fits well.
Thank you also for commenting on the quality.
Kind regards
Victoria
Besvarelse fra Trutex
Hi Ruth
That's great news - thank you for the 5 stars.
Kind regards
Elizabeth
Besvarelse fra Trutex
Hi Paula
Thank you for taking the time to leave your review on our order system, service and fit.
Much appreciated.
Elizabeth
Arrived promptly and fits well
Arrived promptly and fits well. My daughter asks us to buy her uniform from Trutex as she finds it comfier than the high street shops. Suits me as I’d rather buy it online than go shopping! Well made and long lasting.
29. oktober 2025
Besvarelse fra Trutex
Hi
Thank you so much for your lovely feedback! We’re delighted to hear that your daughter finds our uniforms comfortable and that you appreciate the convenience of ordering online. It’s great to know that the quality and durability meet your expectations too. We really value your support and look forward to providing you with more well-made uniforms in the future!
Kind regards
Elizabeth
Quick delivery
Quick delivery. Really good quality clothing, my go to for school uniform.
20. oktober 2025
Besvarelse fra Trutex
Hi Layla
Thank you for your loyal custom and support. It's great to read reviews on service and quality. Thanks for for 5 stars!
Kind regards
David
Besvarelse fra Trutex
Hi Sarah
Delighted to hear you received your order in good time and that you're happy with the quality. Thank you for taking the time to leave supportive feedback.
Kind regards
Elizabeth
Beautiful well made school uniform…
Beautiful well made school uniform highly recommend
4. august 2025
Besvarelse fra Trutex
Hi Jemma
Thank you so much for your lovely feedback! We're delighted to hear you’re happy with the quality of our school uniform. We take great pride in making well-crafted, comfortable garments that last, and it’s wonderful to know they’ve met your expectations. Thanks again for recommending us!
Kind regards
Victoria
Besvarelse fra Trutex
Hi Lisa
We are delighted to receive your feedback and wanted to say thank you for taking the time to write a review on ordering, quality and service.
Much appreciated.
Sarah
Besvarelse fra Trutex
Hi Mrs. Leggett
Thank you for commenting on your order, and commending our ordering system and service.
Your support is appreciated.
Kind regards
David
Excellent quality school wear
Excellent quality school wear
Accurately described
Easy to use website
Excellent value for money
Prompt delivery in sustainable packaging
29. oktober 2025
Besvarelse fra Trutex
Hi Ronald
Thank you so much for your kind words! We're delighted to hear that you're happy with the quality of our school wear, the ease of using our website, and the value for money. It's also great to know the prompt delivery and sustainable packaging made a positive impression.
Your feedback means a lot to us - we’re proud to provide reliable, high-quality schoolwear and service, and it’s wonderful to hear that reflected in your experience.
Thanks again for choosing Trutex!
Kind regards
Elizabeth
Besvarelse fra Trutex
Hi Sharon
Thank you for your review - we are very proud of our website and ease of use. Your feedback is much appreciated.
Kind regards
Elizabeth
I wanted to like this company
Order various for size. I kept some shirts and a pair of trousers, returning the rest on sept 8th. Unfortunately I had to chase them for a refund which I eventually got on September 30th. The trousers are ok but the white shirt collars are discoloured after one wear? They have a yellow tinge to them which doesn't come off in the wash. Curious as the other shirts my daughter wears don't have this staining after a single wear. I really wanted to like them as they are UK based, but sadly if I'm let down on the first order I don't tend to order again.
8. september 2025
Uopfordret anmeldelse
Besvarelse fra Trutex
Hi
Thank you for taking the time to leave a review. We're really sorry to hear about your experience.
We appreciate your feedback regarding the refund delay and the issue with the white shirt collars. We’d like to investigate this further; if you're happy to share your order number or any additional details please email td@trutex.com and we’ll look into this to see what we can do to make things right.
We’re proud to be a UK-based company and genuinely regret that your first experience didn’t meet expectations. Your comments have been shared with our product and service teams so we can improve going forward.
Thanks again for your honesty — we hope we’ll have the chance to restore your confidence in us.
Kind regards
Pippa
Unfortunately just that bit too small…
Unfortunately just that bit too small. Trutex have kindly been in touch so that I may be able to organise a return.
9. oktober 2025
Besvarelse fra Trutex
Hi Kris
Thank you for your feedback. We're sorry to hear the item didn't fit as expected.
Just to clarify, we do accept returns, even if not faulty. Your order is still within the 30 day returns period, so we’d be happy to help resolve this for you.
Please feel free to contact our customer service team at td@trutex.com so we can assist you with a return.
Kind regards
Pippa
Besvarelse fra Trutex
Hi Julia
Delighted to hear this - thank you for leaving 5 stars on quality and delivery.
Much appreciated.
David
Very dependable delivery and quality
21. oktober 2025
Besvarelse fra Trutex
Hi Christine
Thank you for taking the time to leave us 5 stars on service and quality - great to hear.
Kind regards
Victoria
Order came months after being placed…
Order came months after being placed despite being told it would be 2-3 working days.
2. oktober 2025
Besvarelse fra Trutex
Hi Tanya
I have checked your account, and we sent email confirmation on the day you placed your order indicating the new delivery date. We are sorry the item was not available for immediate delivery, but this was dispatched as soon as it was available.
We’re currently reviewing what went wrong in this instance to ensure it doesn’t happen again. Your experience has been shared with the relevant team so we can improve our communication and delivery processes moving forward.
If you need to order from us in the future and you find that the delivery date is not acceptable, please contact our Customer Services at td@trutex.com or via the Live Chat online and we will investigate at that time to see if there is anything we can do.
Apologies again for the delay and thank you for your patience.
Kind regards
Victoria
Free refunds and lots of help from the…
Free refunds and lots of help from the team. I ordered the wrong items and they helped me fix ny error. Would recommend.
17. marts 2025
Besvarelse fra Trutex
Hi Irma
Thank you so much for your positive review.
We’re really glad to hear our team was able to help you sort things out quickly and easily. It’s great to know the refund process and support met your expectations.
Kind regards
David
Good quality items
13. oktober 2025
Besvarelse fra Trutex
Hi Michelle
Thank you for taking the time to leave Trutex 5 stars on quality.
Kind regards
David
Speedy delivery
13. oktober 2025
Besvarelse fra Trutex
Hi Mrs. Whitaker
Great to hear you received your order promptly - thank you for taking the time to leave a review.
Kind regards
Elizabeth
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.