I would say £30 including delivery for one pair of school trousers is far to expensive I cannot collect as shop too far away and transport there would be more than postage
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Stephanie and all the ladies in the shop were absolutely brilliant and helped our daughter gain her confidence in her new uniform. Now we are all ready for the new journey in the new school. Th... Se mere
Virksomheden har svaret
Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... Se mere
Virksomheden har svaret
Last Monday, I went to collect my order at Stevenson in Summertown. The gentleman who assisted me was extremely polite, kind, and welcoming, always with a smile and a very respectful attitude. The i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Kontaktoplysninger
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, Storbritannien
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4,4
Fremragende
3 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service Quick and easy to…
Fantastic service Quick and easy to find uniform and delivered very quickly
14. april 2026
Quick service
10. april 2026
Efficient service
9. april 2026
The delivery cost is really high and…
The delivery cost is really high and the customer service person I came across was really rude. They refuse collection at a different location store. The order and collection has to be at one specific store.
9. april 2026
Easy to use website and very fast…
Easy to use website and very fast delivery. When there was an issue with one item in the order, I received a prompt response and solution to the issue. Many thanks!
9. april 2026
Stephanie and all the ladies in the…
Stephanie and all the ladies in the shop were absolutely brilliant and helped our daughter gain her confidence in her new uniform.
Now we are all ready for the new journey in the new school.
Thank you and we will be back 💯 😊
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Stevensons
Thank you for taking the time to leave a review!
Great communication and help from St…
Great communication and help from St Albans Branch
11. april 2026
Besvarelse fra Stevensons
Many thanks for taking the time to leave a review.
I would say £30 including delivery for…
I would say £30 including delivery for one pair of school trousers is far to expensive
I cannot collect as shop too far away and transport there would be more than postage
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Stevensons
Thank you for the time taken to leave your review.
Multiple factors are taken into consideration when delivering a pricing structure, including the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic. All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable.
All our products are regularly price reviewed by both Account Managers and schools, and we are always working to deliver cost-effective products where feasible.
We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.
Kind regards,
Stevensons
No payment plans like PayPal and others
How is it possible that Stevensons can be so expensive but yet have no payment plans for families? I honestly don’t know how people do it with these prices and no help. Flimsy thin items with high price tags so taking advantage.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Stevensons
Thank you for the time taken to leave your review.
Multiple factors are taken into consideration when delivering a pricing structure, including the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic. All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable. All our products are regularly price reviewed by both Account Managers and schools, and we are always working to deliver cost-effective products where feasible.
We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.
Kind regards,
Stevensons
I hate shopping here!
I hate shopping here!
Always issues shopping with Stevensons. Size guides are rubbish, sizing of items is awful too, items are frequently out of stock, quality is poor, name tags are sewn in stupid places and look like washing labels, refunds aren’t processed unless you chase and to top it off having paid for DPD tracked delivery, I started getting hoax texts on day of delivery purporting to be from DPD threatening storage charges unless click on link to rearrange delivery within 24 hours or item will be returned to sender! Stevensons reckon it’s a pure coincidence and nothing to do with them. Yeah right. I wouldn’t shop here if I had an alternative. Wish school would source an alternative supplier.
8. april 2026
Besvarelse fra Stevensons
Thank you for getting in touch, and we are sorry to learn of your disappointment. This is certainly not the experience we want for our customers.
As outlined in our previous email, there has unfortunately been a significant national increase in phishing and hoax text messages impersonating delivery companies such as DPD. These messages are not generated by either DPD or Stevensons, and are often sent at random through number‑harvesting. They are frequently received around the same time customers are expecting genuine deliveries, which can understandably cause concern.
At present, I cannot see that any additional issues were raised regarding sizing or name labelling. However, if you do have any concerns in these areas, we would be more than happy to discuss them further and see how we can help.
Kind regards,
Stevensons
delivered quickly and was nephew happy…
delivered quickly and was nephew happy as always too hot in trousers.
8. april 2026
Besvarelse fra Stevensons
Many thanks for taking the time to leave a review.
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
My experience wasn't pleasant…
I previously raised complaints about the Reading showroom team exhibiting unwelcome behavior and attitude issues, even during pickup orders. However, it appears that you are compelled to purchase from them depending of which school your children attend.
14. april 2025
Besvarelse fra Stevensons
Thank you for taking the time to leave a review.
We can see that you contacted us in August 2024 and that the matter was resolved at the time of your enquiry. The order associated with your review was an online home delivery purchase.
If you have any further comments or would like to share additional feedback, please feel free to contact us at readingbranch@stevensons.co.uk.
Kind regards,
Stevensons
Besvarelse fra Stevensons
Many thanks for taking the time to leave a review.
Very quick and reliable service.
1. april 2026
Besvarelse fra Stevensons
Thank you for leaving a review.
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