I recently made a purchase from Trunks & Boxers for part of a birthday gift, from the ordering process to delivery all was good. Ordering straight forward and delivery when stated. Contents of order a... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great customer service. I needed to add to my original order after I had placed it. The company obliged with no issues at all. Unfortunately when my order arrived, it contained a different item tha... Se mere
Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... Se mere
Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... Se mere
Virksomhedsoplysninger
Om Trunks & Boxers
Skrevet af virksomheden
Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.
Our Brands
Shop by type
Shop Boxers Shop Boxers Briefs
Briefs Shop Normal Rise Trunks
Shop Low Rise Trunks SALE
- Delivery all over UK
- Same Day Dispatch, Tracked 48
- Wide Range of Trending Collection
- We care and will be happy to help you
Kontaktoplysninger
Unit 3.B.1, 372 Ealing Road, HA0 1BH, Wembley, Storbritannien
- 07424003467
- info@trunksandboxers.co.uk
- trunksandboxers.co.uk
4,4
Fremragende
469 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not the product type I ordered
Not the product type I ordered. It said longer leg and they sent shorty
2. december 2022
Besvarelse fra Trunks & Boxers
Dear Customer
Apologies for this mix up, I have sent you Free Return label to sent this item back for replacement.
Regards
Ajax
Great service
Great service, thank you! Order packed and received in good order. Good quality items and fast service.
5. december 2022
Great service
Very happy with the service from Trunks and Boxers, even though my order was caught up in the postal strike it came quickly and I was kept informed.
5. december 2022
Exactly what I needed with fast delivery
1. december 2022
Managed to get a style and brand that…
Managed to get a style and brand that was out of stock elsewhere. Good communication about the delivery.
3. december 2022
Great service excellent quality
3. december 2022
Sent the wrong colours
I ordered 2 lots of 3x purple Jeff banks boxer short trunks and had 2 lots of Green turn up.
I cant be bothered to send them back as so now have Green and not the colours i wanted. Nice quality but the picker must be colour blind.
2. december 2022
Problem with incorrect description of…
Problem with incorrect description of content. Resolved Quickly and to my satisfaction by Ajax
30. november 2022
Easy to order.
Easy to order.
Arrived quickly.
They are Christmas presents so can’t say what they are really like but I know that the brand is a good one from past experience.
29. november 2022
Excellent service.
29. november 2022
One packet of my order was substituted…
One packet of my order was substituted as the colour I wanted was 'out of stock'. Why was that not showing on the web site? With a no returns policy on underwear I am not amused. If I wanted the colour sent I would have ordered them in the first place. Money over customer service. Not impressed. Then I receive a reply asking me to return the item using the returns slip enclosed. Err, there wasn't a returns slip enclosed. There is a no returns policy for underwear as previously stated.
23. november 2022
Besvarelse fra Trunks & Boxers
Dear Paul
Thanks for the order and feedback.
We left the note that one product is out of stock, there was a stock discrepancy.
Please use the free tracked return we sent across, and send that one back for a full refund.
Apologies for this mix up.
Regards
Ajax
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