I received my order today and was disappointed with the delivery. One of my jars of Sea Moss was broken during transport. I contacted True Sea Moss, and they quickly resolved the issue by sending me a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the fact my order came as expected. I had a devastating experience upon opening my package my pineapple and mango jar was broken and I was so hurt. I contacted True Seamoss the whole time I tho... Se mere
Virksomheden har svaret
I’ve had a great experience ordering from True Sea Moss. The product arrived quickly, was well‑packaged, and the quality exceeded expectations — fresh, clean, and easy to prepare. Customer service was... Se mere
Virksomheden har svaret
Hidden subscription. Untrustworthy tactic. Didn't know that there was a hidden subscription service until I got a message that my new subscriptions were on the way, especially at a ridiculous price an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktoplysninger
210 W ARROW HWY STE E, 91773, Los Angeles, USA
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good company …
I gave this review because I received the package promptly but a jar was burst.
I got in touch with the support team and they replaced it immediately
I like the gummies 👍
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We're sorry your jar arrived burst, but we're glad we could replace it immediately. We're happy you like the gummies! 👍
I was so worried when my delivery came…
I was so worried when my delivery came bashed and my jars of seamoss were cracked open. Customer service was amazing, got my new products on the way after I sent a photo of the damage and not only that, I was able to switch the address of the delivery.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We're so sorry your delivery arrived bashed and cracked, but we're glad our customer service team was amazing — getting your new products on the way and even switching the delivery address for you. We appreciate you!
The flavors are so great
The flavors are so great. They are really good. Two jars a month is plenty. I reported one of my jars that was delivered today is broken and I got immediate response and a replacement is being sent. I can definitely work with that kind of customer service.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. The flavors are great — and we're glad that when one of your jars arrived broken, you received an immediate response and a replacement is being sent. That's the kind of customer service we're proud to provide.
I highly recommend
I highly recommend, they will work with u if u need to change or add something. Very helpful
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We truly appreciate your recommendation — we'll always work with you if you need to change or add something. Very helpful is what we aim for!
Easy to order
Easy to order, shipping was fast. I had a small issue, and it was resolved quick and easy. Great service.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. Easy to order, fast shipping, and a small issue resolved quick and easy — great service is what we do.
Very easy to use customer service
I received my order. One bottle was broken. I was able to contact them and have a replacement bottle sent out within a few minutes. Super simple and helpful. I love their products and excited to try some new flavors!
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We're sorry one of your bottles arrived broken, but we're glad you were able to contact us and have a replacement sent out within a few minutes — super simple and helpful. We're so glad you love our products and are excited to try new flavors!
I love it
I love it ! Taste really good and I am feeling good so far it’s been only a week but so far ok
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We're so glad you love it — great taste and feeling good after just one week. We appreciate you!
My batch was part of a recall
My batch was part of a recall, and they seamlessly shipped out a new batch for me. I didn’t even have to call or email. The customer service was so efficient.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We're glad your recall batch was seamlessly replaced without you even having to call or email. Efficient customer service is what we strive for.
So at first I brought this product…
So at first I brought this product because it's looks good and I wanted to give it a try but I got recently so I refunded my order I'm giving trueseamoss a five star because everything about this refund went perfectly and smoothly the customer service was great and their responses were within like three hours it was honest very smooth and efficient I will definitely buy seamoss from them in the future when I run out of my current supply!!
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We're so glad everything about your refund went perfectly and smoothly — great customer service, honest, and very efficient. We look forward to you purchasing from us in the future!
Fast shipping
Fast shipping, and the product is amazing gave me the energy I need throughout the day, made my joints stop hurting, and made me feel better all way around.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. Fast shipping, amazing product, energy throughout the day, joint pain relief, and feeling better all around — that's everything we hope for. We appreciate you!
My first order was great the…
My first order was great the shipping,products and customer service, customer service was also amazing when I was paid for subscription that I didn’t know I paid for, and contacted them they gave me a refund and cancelled the subscription right away.⭐️⭐️⭐️⭐️⭐️
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We're so glad your first order was great — and that we could refund you and cancel the subscription right away when you contacted us. Thank you for the five stars! ⭐️⭐️⭐️⭐️⭐️
I like the item but I tried to cancel…
I like the item but I tried to cancel awhile back so please cancel my subscription now. I will take the order I’m just receiving as my last one. Please verify and send me confirmation.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. We hear you — please email us at support@trueseamoss.com with "Trustpilot" in the subject line so we can verify your cancellation request and send you confirmation. We want to make sure this is fully resolved for you.
Great experience
Great experience. Received a damaged jar and when I emailed i Received a response right away, sent pictures and they sent me a replacement jar same day! Thank you
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback. Great experience — we're glad we could respond right away to your damaged jar and send a replacement same day. We appreciate you!
Professional and efficient when…
Professional and efficient when assisting me with my account. Love that they asked clarifying questions and did not try to force me into something that I did not want. #TrueSeaMoss for the WIN
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you so much for your wonderful feedback and we are absolutely thrilled that our team was professional and efficient while asking clarifying questions without forcing you into anything you didn't want! We truly appreciate your support and we are so honored that TrueSeaMoss is a WIN for you 🌿
Excellent taste and product.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your lovely feedback and we are absolutely delighted that you find our product excellent in both taste and quality! We truly appreciate your kind words and we would be honored to welcome you back again soon 🌿
One of my jars came broken but they…
One of my jars came broken but they immediately sent a replacement. Amazing customer service and products. It was so easy to get help.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the broken jar, but we are so glad we immediately sent a replacement with amazing customer service that made it so easy to get help! We truly appreciate your patience and your support 🌿
Very taste and customer service was…
Very taste and customer service was great
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your kind words and we are absolutely delighted that you found our product very tasty and our customer service great! We truly appreciate your support and we would be so happy to welcome you back again soon 🌿
Customer service
I recently had a delivery arrive with a broke bottle. The customer service chat was amazing! I sent them a photo of the bottle and they immediately got a replacement going for me. They were prompt, kind, and knowledgeable. 5⭐️
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your amazing feedback and we are truly sorry about the broken bottle, but we are so glad our chat team was prompt, kind, and knowledgeable while getting a replacement going immediately! We truly appreciate your 5-star review and your support 🌿
I had an order arrive with broken jar.
I had an order arrive with one of my three jars completely broken. I reached out through the customer service chat, and they responded immediately. After I sent a single photo of the damaged jar, the issue was resolved right away, and a replacement was shipped the very next day. Fantastic customer service and a smooth, hassle-free experience. I really appreciate how quickly and efficiently they handled everything!
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your detailed feedback and we are truly sorry about the broken jar, but we are so glad our team responded immediately and shipped a replacement the very next day after just one photo! We truly appreciate your kind words about our fantastic and hassle-free customer service 🌿
Slightly disappointed that one out of…
Slightly disappointed that one out of my 3 jar order was broken. However, the customer service department quickly replaced the item. I am waiting for its arrival. Everything else regarding the order has been amazing.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your honest feedback and we are truly sorry about the broken jar in your order, but we are so glad our customer service quickly replaced the item and everything else has been amazing! We truly appreciate your patience and your support 🌿
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.