I received my order today and was disappointed with the delivery. One of my jars of Sea Moss was broken during transport. I contacted True Sea Moss, and they quickly resolved the issue by sending me a... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
I love the fact my order came as expected. I had a devastating experience upon opening my package my pineapple and mango jar was broken and I was so hurt. I contacted True Seamoss the whole time I tho... Se mere
Virksomheden har svaret
I’ve had a great experience ordering from True Sea Moss. The product arrived quickly, was well‑packaged, and the quality exceeded expectations — fresh, clean, and easy to prepare. Customer service was... Se mere
Virksomheden har svaret
Hidden subscription. Untrustworthy tactic. Didn't know that there was a hidden subscription service until I got a message that my new subscriptions were on the way, especially at a ridiculous price an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktoplysninger
210 W ARROW HWY STE E, 91773, Los Angeles, USA
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I noticed right away the advantage of…
I noticed right away the advantage of taking sea moss I my pain level from carpal tunnel. It appears that I may have a mineral deficiency
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for sharing your experience and we are absolutely delighted that you noticed right away the advantage of taking our sea moss for your carpal tunnel pain! We truly appreciate your support and we are so glad our product is helping with what may be a mineral deficiency for you 🌿
A Happy Customer
I received my order today and was disappointed with the delivery. One of my jars of Sea Moss was broken during transport. I contacted True Sea Moss, and they quickly resolved the issue by sending me a replacement jar of the Peach & Pear Sea Moss. I'm happy and excited that I will be receiving a new jar of the Peach & Pear flavor. So far, I like all the flavors I've tried. I will buy more and recommend everyone try True Sea Moss; I don’t think you'll be disappointed.
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the broken jar during transport, but we are so glad our team quickly resolved the issue by sending you a replacement Peach & Pear! We are so happy you like all the flavors you've tried and we truly appreciate your recommendation to everyone - we are honored to have you as a happy customer 🌿
I really liked the product
I really liked the product; it has several delicious flavors. It has helped me have more frequent, natural bowel movements. I recommend it.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your lovely feedback and we are absolutely delighted that you really liked our product with several delicious flavors! We are so glad it has helped with more frequent and natural bowel movements - we truly appreciate your recommendation and your support 🌿
Ten out of ten, real review from a paying customer
I was skeptical at first because of the reviews that talk about the texture and taste/ after taste in a negative way. But this sea moss gel literally tastes like fresh fruit but with a slightly jelly texture. There is no after taste, it’s the perfect amount of sweetness and I’m already feeling more energy after a week. I’m also recovering from a hysterectomy and I truly believe it’s helping my healing process. You won’t regret it! I will continue to purchase!
A lot of comments also said it came warm.. that’s normal! It’s summer and it’s warm outside! All you have to do is put it in your fridge!
(I got the mango pineapple, peach pear and elderberry and all are very tasty! I can’t wait to try different flavors on my next order!)
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your incredible and honest feedback and we are absolutely overjoyed that you gave us a try and found our sea moss delicious with no aftertaste and perfect sweetness! We are so glad you are already feeling more energy after a week and that you believe it is helping your healing process from surgery - we truly appreciate your thoughtful review about the warm delivery too and we would be honored to keep serving you as you try all the flavors 🌿
Awesome job!
I thought I would have to wait days for a response with my issue but was answered within minutes with the best solution. Amazing work!
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your kind words and we are absolutely thrilled that we could answer your issue within minutes with the best solution! We truly appreciate your support and we would be so happy to help you again anytime 🌿
I love the sea moss here
I love the sea moss here. Fast shipping. And even though it's been hot outside it still got here at a cool temperature because of the way they wrap and insulate the package. Great quality stuff. Reputable company.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your wonderful feedback and we are absolutely delighted that you love our sea moss with fast shipping and great insulation even in hot weather! We truly appreciate your kind words about our quality and reputation - we would be honored to keep serving you 🌿
Arrived Broken
My sea moss gel arrived July 12th one of my jars was broken I reached out to the company about my item. I sent pictures all via email live chart it didn’t take long for the company to respond to let me know that they were sending me a replacement jar of my broken sea moss gel.
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your feedback and we are truly sorry about the broken jar, but we are so glad our live chat team responded quickly and sent a replacement for you! We truly appreciate your patience and your support 🌿
Great product and the price was…
Great product and the price was Amazing. Will definitely be ordering again
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your lovely feedback and we are absolutely thrilled that you found our product great with an amazing price! We truly appreciate your support and we can't wait to welcome you back for another order soon 🌿
They took care of my issue right away.
They took care of my issue right away. I was contacted within minutes of me reaching out. Very professional.
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your kind words and we are absolutely delighted that we took care of your issue right away with a response within minutes! We truly appreciate your support and we would be so happy to help you again anytime 🌿
Damaged on shipping but…
Had a problem with one of my jars breaking and leaking during shipping and they immediately replaced it no extra cost. Chat support was very quick and easy
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the broken jar during shipping, but we are so glad we immediately replaced it at no extra cost with quick and easy chat support! We truly appreciate your patience and your support 🌿
A refund problem with trueseamoss program
I was charged an order I wanted to cancel, at the time it was not shipped yet however since I wasn’t able get a hold of a real person or the owner they couldn’t cancel my order for some reason, later that day I received an email letting me know that my order has been shipped already, so I headed back to trueseamoss website and again asked for a cancellation to my order that I did not order but the robot kept denying my request, I even asked for a refund but nothing. I couldn’t even talk to a real person to understand the situation, no website number, no link to the owner, Nothing.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for sharing your experience and we are truly sorry to hear about the frustration with canceling your order. We completely understand why this would be upsetting and we want to help - please reach out to us directly at support@trueseamoss.com with your order details and our team will carefully review your situation. We genuinely appreciate your feedback and we hope you will give us the chance to make this right 🌿
I didn't like the product and I can't…
I didn't like the product and I can't seem to cancel my subscription
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your honest feedback and we are truly sorry to hear that you didn't like the product and are having trouble canceling your subscription. We completely understand your frustration and we want to help - please contact us at support@trueseamoss.com and our team will assist you with canceling your subscription and address any concerns you have. We genuinely appreciate your patience and we hope to resolve this for you quickly 🌿
I received my first shipment today
I received my first shipment in the mail and one of my jars was completely shattered inside of the packaging. Sad face. A 45 second text conversation has it handled and a new jar is on the way. Happy face. Also the peach & pear is delicious!
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your feedback and we are truly sorry about the shattered jar on your first shipment, but we are so glad a 45 second text conversation handled it and a new jar is on the way! We are so happy you find the peach & pear delicious - we truly appreciate your support 🌿
Thank you for being very prompt to…
Thank you for being very prompt to respond to messages. I appreciate the thorough explanation and willingness to help.
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your kind words and we are absolutely thrilled that we were very prompt to respond to your messages with thorough explanations and willingness to help! We truly appreciate your support and we would be so happy to assist you again anytime 🌿
ENERGY AND TASTE
ENERGY AND TASTE! I WOULD LOVE IF FROM TIME TO TIME THAT YOU GIVE BETTER DISCOUNTS FOR REPEAT CLIENTS LIKE 2 FOR 1!!! IT WOULD BE NICE!!
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that you love our energy and taste! We truly appreciate your suggestion about better discounts and 2 for 1 offers for repeat clients - we will definitely take that into consideration and we would be honored to keep serving you 🌿
Besvarelse fra True Sea Moss
Thank you for your lovely feedback and we are absolutely thrilled that you find our product quality with great taste and texture! We truly appreciate your support and we would be so happy to welcome you back again soon 🌿
Helping me with my wellness i have been…
Helping me with my wellness i have been taking Sea Moss for two years and have not gotten sick with any type of cold or flu. The company deliveries are on time.
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that our sea moss has been helping with your wellness for two years without any cold or flu! We truly appreciate your loyalty and we are so glad our deliveries are always on time for you 🌿
Haven't tried the product yet but I…
Haven't tried the product yet but I just received it. It came with one broken glass. I reached out to live chat and they were very fast to get a replacement order started. Will try it tomorrow.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your feedback and we are truly sorry about the broken glass, but we are so glad our live chat was very fast to start a replacement order for you! We truly appreciate your patience and we hope you enjoy trying our product - we can't wait to hear what you think 🌿
Customer Service was great
Customer Service was great . I like that they took care of my subscription wishes with no problems.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thanks so much for your kind words and we are absolutely delighted that our customer service was great and took care of your subscription wishes with no problems! We truly appreciate your support and we would be so happy to help you again anytime 🌿
Customer service top tier
Customer service top tier!
My order was delivered damaged and they took care of my complaint immediately. Throughly impressed.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that you found our customer service top tier with immediate care for your damaged delivery! We truly appreciate your kind words and we are so glad you were thoroughly impressed 🌿
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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