Trees.com Anmeldelser 

3.868
•
TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’ve ordered so many plants and trees from Trees.com. I am so pleased with their customer service if plants have issues. I always purchase the two year warranty because it’s so important when buying s... Se mere

Bedømt til 1 ud af 5 stjerner

Bought my Bloodgood Maple Tree 0n April 22, 2026. It arrived with a web and leaves with spots everywhere. Since then I have contacted Trees.com three times and received the run-around instead of fu... Se mere

Bedømt til 1 ud af 5 stjerner

First time ordering here, and the last. I ordered 6 1 gallon plants in spring, 4 looked in poor condition upon arrival. I reached out to customer service who told me to give them time and brushed off... Se mere

Bedømt til 5 ud af 5 stjerner

The site has great selection and very detailed information on the plant and plant care. Their AI chat bot is so amazing!! I've had 4 deliveries now, and 3 were awesome. One had an issue, but their... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Planteskole
  2. også i
  3. Havecenter

Skrevet af virksomheden

Trees.com (formerly Fast Growing Trees) is America’s local nursery, delivering healthy trees and plants directly to your door. Since 2005, we’ve helped millions of gardeners find the right plants for their yards and grow with confidence. Shop more than 1,600 varieties, including privacy trees, shade trees, fruit trees, flowering trees, shrubs, perennials, indoor plants, tropical plants and more, curated for climates across the U.S. Our plants are grown with care, hand-selected for quality, carefully shipped, and backed by our 1-Year Alive & Thrive™ Guarantee. Plus, our Plant Experts are here to support you before and after you plant.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 98 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(3.868)

837 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very good

I ordered from you guys in late June and before ordering I wasn't to sure if it would be a great experience but after seeing that you guys are very trusted and helpflull it lifted my confidence up and to my surprise the people were right about it being a good experience😊👍

19. juni 2026
Uopfordret anmeldelse
Trees.com-logo

Besvarelse fra Trees.com

Thank you for giving us a chance! We’re so glad your first experience with us gave you the confidence you were hoping for and that our team was there to help. We appreciate your trust and hope to serve you again!

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service, quick and official. No games.

1. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thank you for taking the time to leave a review! We take great pride in keeping our processes simple, transparent, and hassle free so you can focus on enjoying your garden. Should you ever need any seasonal care tips or advice as your plants take root please connect with us!

Bedømt til 4 ud af 5 stjerner

Customer service is great, packaging, not so much.

The plants and the customer service were great. Shipping quality needs work. My original order was for 3 trees, 3-4ft tall, delivered without problem, and two 6-fr tree, which were both damaged due to being packaged folded in half! They quickly sent 2 replacements, BUT, those were never delivered bc they were damaged in transit. This happened twice more. So SIX trees were damaged in shipping and thrown out without being delivered. I FINALLY got my replacement trees, now one 4ft tree, and one 6 ft tree. I think if I order again, I will not order anything taller than 4 ft!

6. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We’re very sorry for the repeated shipping issues and appreciate your patience throughout the replacement process. We’d like to review this again, but we haven’t heard back after reaching out through Trustpilot for more information. Please feel free to contact us anytime at support@fastgrowingtrees.com or (800) 973-8959 so we can take another look.

Bedømt til 1 ud af 5 stjerner

Ha Ha Guaranty - that’s a joke!

Ordered a Tri-color willow tree. After a few months the tree looks half dead. Customer Service is not helpful - the company does not support its product. Turns out to be a very costly stick.

6. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We are so sorry for the disappointment caused by the condition of your Tri Color Willow tree. We stand behind our guarantee every step of the way, and we want to make sure you receive the proper support for your garden. Our team can see that a response has already been sent to your email address. Please check your email folders and reply directly to that message so our team can better help.

Bedømt til 5 ud af 5 stjerner

I’ve purchased several things from Fast…

I’ve purchased several things from Fast Growing Trees. Most everything was great. I did have one plant that did not survive and they are replacing it. Great customer service.

3. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We’re glad most of your plants have done well and that our team could take care of the one that didn’t make it. We hope your replacement thrives and brings you plenty of enjoyment!

Bedømt til 2 ud af 5 stjerner

Did the lavender plant arrive alive? Um….no.

Did the lavender plant arrive?
Yes.
Was the plant alive?
No.
Did the company offer a complete refund?
No. I had to insist on not being charged a “restocking fee”. They complied.

Critically, would I ever trust Trees.com again to deliver a live plant that I could nurture to maturity?
Absolutely not.

27. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We’re sorry for the disappointing experience with your lavender. We can confirm that our team has already stepped in, and we’ve also followed up with you via email. We hope you can review our message, and we’re here if you need any additional help.

Bedømt til 5 ud af 5 stjerner

I requested claim for three trees that…

Irequested claim for three trees that had died. I was contacted by customer and my claim was resolved within a day or two. Customer service was very responsive and I've been dealing with Fast Growing Trees for the past three years and never had an issue.

5. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thank you for working through this with us and for your continued support! We're always here if you need any help!

Bedømt til 5 ud af 5 stjerner

Most of our trees/bushes and plants…

Most of our trees/bushes and plants arrived in excellent condition! A couple were stragglers but customer service helped replace them and were helpful with information for our landscaper. We have used Fast Growing Trees for both our gardens, landscaping and gifts to friends/family. We love their quality, variety and care. Definitely recommend!

5. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thank you for your thoughtful review! We’re delighted to hear you’ve had such positive experiences with our plants, variety, and customer service. It means a lot that you continue to choose us for your landscaping and gifting needs, and we’ll always be here to help ensure you get what you pay for.

Bedømt til 5 ud af 5 stjerner

I recommend this company

I recommend this company. They are prompt in delivering the plants, very well packed, plants and trees very healthy, and more than that good warranty (1 year). I bought couple of trees. Only one didn’t make it and after six months the company gave me a store credit which is fair because is not their fault neither mine if only one tree didn’t make it.
I would recommend this nursery 😊

3. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We appreciate you taking the time to leave such a thoughtful review! It’s wonderful to hear your plants arrived in great condition and that our team was able to assist when one tree didn’t survive. Thank you for trusting us!

Bedømt til 2 ud af 5 stjerner

Do Not Use This Service

We ordered 2 blueberry bushes for my mother and they arrived approximately one month late. In addition, the bushes were effectively seedlings and not robust. In any way, it will likely be at least two years before we see any substantial production. frankly, we would have been better off purchasing from home depot, from which I never buy plants. Also, the lateness of delivery was complained of without any response or explanation.

31. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We’re very sorry that the plants and delivery timeline did not meet your expectations. Our team has reached out by email to address your concerns. Please respond there if we can help further.

Bedømt til 5 ud af 5 stjerner

I ordered everbearing raspberries

I ordered everbearing raspberries, 3 blueberries and 3 cherry trees, 3 arboritae, 3 holly. All arrived packed well and were in good conditon. I had one cherry that was grafted and did not make it but received credit for it as they are out of stock. One holly did not make it and was replaced. So fare the plants are all doing great the holly really came out this year. Mine were all planted a year ago. They were delivered timely based on the season and I will definitely order again

4. august 2025
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thank you for this thoughtful one-year update! We’re delighted that your trees and plants are doing so well, especially the holly that has taken off this year. We appreciate your patience while we addressed your concerns and look forward to serving you again!

Bedømt til 5 ud af 5 stjerner

Excellent Company

Excellent Company. From making the order, delivery & quality of the product, and the customer service after our purchase beyond our expectations. We will make all our purchases for trees and shrubs from Fast Growing Trees ❤️
From Missouri

2. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience from ordering to delivery and that our team exceeded your expectations. We truly appreciate your support and look forward to helping with your future trees and shrubs!

Bedømt til 5 ud af 5 stjerner

Highly recommend everyone to buy plants…

Highly recommend everyone to buy plants from this site, I ordered 6 tricolor willow plants and they all arrived happy but due to heat stress 4 plants died very early, but as soon as I contacted customer service and mentioned the situation they happily replaced all my plants with very healthy and mature plants. I absolutely love them and really appreciate the company efforts, in short I can say that I am a very happy customer and in future I ll be buying plants from fast growing team….

11. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thank you for sharing your experience! We’re sorry the summer heat affected your tricolor willows, but we’re glad our team could quickly replace them with healthy, mature plants. We hope they continue thriving for many seasons.

Bedømt til 1 ud af 5 stjerner

Expensive and micro size plants

Very disappointed! I saved up to buy the white storm-proof Hydrangea. I finally splurged and spent nearly $200 on six 1-quart plants. When I opened the box, I was almost in tears. They're very small, I mean tiny with barely any leaves—one even has just a weak stem with few leaves. I contacted the company after a few emails, but I was told I can't return the plants, and they won't replace any if the stem is still green. I've ordered from many different companies before and was satisfied, but this experience has been extremely disappointing. My advice is to avoid this company. It honestly feels like a scam.

1. august 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We're so sorry to hear how disappointed you were opening that box, especially after saving up for your Storm Proof Hydrangeas, that's not the experience we want for you at all. We can see our team has already reached out to you via email, please take a look at that when you get a chance so we can continue working with you on this.

Bedømt til 5 ud af 5 stjerner

Convenient affordable and reliable

With Fast growing trees there are a wide variety of trees available at affordable prices. If a tree is not shipped we'll you can call right away to get it replaced or if a tree doesn't survive the first year you can claim a warranty on the tree and get it replaced given that you took good care of the tree.

29. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thanks so much for sharing your experience! We’re happy to hear our team has been there when you needed assistance. We look forward to helping you with future planting projects!

Bedømt til 5 ud af 5 stjerner

Easy refund I sent in phots of my tree…

Easy refund I sent in phots of my tree that didn't survive and they refunded me new tree

28. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thank you for sharing your experience! We’re glad the photo submission and replacement process was easy. We hope your new tree thrives!

Bedømt til 2 ud af 5 stjerner

Bad plants

None of the plants measured up to the size advertised. Some plants came visibly damaged, not from shipping, but older wounds from the nursery. Every other plant died in a month.

The only positive is that they refunded my money. Don’t waste your time. You’re better off at Home Depot.

24. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We are very sorry for the trouble you experienced with your recent order and for the disappointment with your plants. Our nursery team carefully examines all plants to ensure they meet our standards, though Mother Nature can occasionally present unexpected challenges. While we are glad our care team was able to assist you, we hope you can give us another try down the road. Please feel free to reach out to us at (800) 973-8959 or support@fastgrowingtrees.com anytime.

Bedømt til 4 ud af 5 stjerner

I love this company

I love this company. We"ll see if the trees survive and if their warranty holds up.

29. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

Thank you for your fantastic review and for choosing us for your tree project. We want you to feel fully supported as your new trees settle in, and our team is always here to honor our promise to you. Please feel free to let us know if there is anything we can do to deliver a five star experience for you, and you can contact us anytime at support@fastgrowingtrees.com or give us a call at (800) 973-8959.

Bedømt til 5 ud af 5 stjerner

Excellent products and very responsive…

Excellent products and very responsive customer service. I had a problem with one tree. They are sending a replacement with no questions asked. A hearty "thumbs up".

28. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We appreciate your wonderful feedback! It’s great to hear you’re happy with your plants and our customer service. Thank you for choosing us!

Bedømt til 1 ud af 5 stjerner

Was looking forward to my tree

Worst Fedex shipping experience. The tree arrived emaciated (most of the leaves had fallen off). It was suppose to arrive the last three days of perfect weather outside. Of course the tree got delivered on a flash flood day which exasperated the planting situation. Sad.

27. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Trees.com

We are so sorry to hear that your tree arrived in a less than ideal condition. We will be sharing your notes directly with the carrier so they can address these shipping issues properly. e see that you have already had a chat with our customer support team about this order, but please feel free to contact us anytime at support@fastgrowingtrees.com or call (800) 973-8959 if there is anything else we can do for you.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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