Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

FRAUD FRUAD FRAUD/ SCAMMERS. BEWARE Price'n'FLY/ Travel Fro -They are big-time Scammers. They will offer you a cheap ticket and once you make the payment, they will tell you that the Airline has canc... Se mere

Bedømt til 5 ud af 5 stjerner

I have recently booked a very important flight and was nervous about dealing indirectly with an agent from one of the many discount brokers. But when I interacted with your agent Kylie I felt extremel... Se mere

Bedømt til 1 ud af 5 stjerner

Same basic issue as others, but I gave it a chance as the rating for the company is still overall positive. Booked airfare, received initial, no follow up email with the actual e-tickets. Called and... Se mere

Bedømt til 1 ud af 5 stjerner

So true with the many other reviews as to being careful using this travel agency. I purchased tickets and get a confirmation number, but then later get a call from William saying the seats are sold o... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,5

Dårlig

TrustScore 1.5 ud af 5

67 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,5

Alle anmeldelser

(67)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Above average

Kylie Stones is the epitome of excellent customer service. There was some issue with processing my debit card and at one point I became suspicious of being scammed by a third party entity misrepresenting Delta Airlines. Kylie was quick to assure me that wasn’t the case and patiently answered all my questions. She directed me to call my bank and inquire as to why charge was denied which I did. Having been a Customer Service Manager for American Honda corporation, keeping an average CSI of 97.9% I truly appreciate Kylie Stones.

21. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

They helped me very well and…

They helped me very well and understanding and made sure I wanted the right flight and everything they understood that I was very stress out with fights but helped me a lot ( Martin ) and the whole team

15. september 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Amazing Customer Service but Business strategy is wrong

Business strategy of this company needs big tweaks i.e. showing something on web portal and coming up with a story later. I am a small business man from India traveling USA , my advice to to Travelfro is "one satisfied customer will bring 100 new customers, at the same note, one customer who felt cheated ( due to fare increase of confirmation email vs actual ticket fare ) will inform 1000 new potential customers of travelfro. Risk reward is 10x to ensure customers of any business dont feel cheated.

However once the correct price is agreed, customer service is amazing.
Martin helped me to give options, select options and finally follow through to send reminders about checkin, boarding passes etc. Including a voucher for 100$ voucher to compensate the passenger for the price increase.

In summary, you can have great customer service, but more importantly should have correct business strategy to acquire new customers

4. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT USE THIS COOPANY

DO NOT USE THIS COOPANY. The prices listed are not true. They will send you a "reservation" confirmation email which does not include a real eticket, then they will call you to tell you that the prices listed are not available any more, or there is a glitch in the website that they are working on to fix, etc etc .. the charges come from the airline not from them. DO NOT USE. SCAMMERS!

17. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Happy

Tyler is the best he worked with me until the end and made sure that I understood everything about my flight I will be using your service again

10. august 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not go with this company

Do not go with this company. Lists one price when you call they are sold out and they are offering a higher price ticket. Then they said they will put you in line for the ticket. If there is no more tickets available for the price shown on the website they is a charge for requesting your money. DO NOT BUY FROM THEM.

1. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing Service from Kylie

Amazing Service from Kylie

She helped me a lot to find a reasonable ticket price and waited for me to make a decision. She did everything that all customers want from the service

25. juli 2022
Uopfordret anmeldelse

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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