I spoke with a lovely lady Ritika, she was an absolute pleasure to speak to she explained everything so clearly and was so very polite, I would like to express my thanks to Ritika and to keep doing wh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I spoke with a lovely lady Ritika, she was an absolute pleasure to speak to she explained everything so clearly and was so very polite, I would like to express my thanks to Ritika and to keep doing wh... Se mere
Virksomheden har svaret
I called on Friday 23rd pm, I was prompted to do 1 if I want a call back which I did. To my pleasant surprise the call back was at 8.30am - the first as none of those that prompt you to do a call back... Se mere
Virksomheden har svaret
I spoke to Joyti who was very attentive, understood my issues around the internet technology, QR code etc and provided a much easier solution so that I could send in required documents. She was very k... Se mere
Virksomheden har svaret
After an initial call which was not acted upon, I was very fortunate to get through and speak to Andrew. Immediately, I realised I was speaking to someone who possessed an efficient and professional... Se mere
Virksomheden har svaret
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra TPT Retirement Solutions
Ritika was so helpful and just so lovely. I was having trouble trying to complete my form. Ritika was very knowledgeable and went above and beyond to help me.

Besvarelse fra TPT Retirement Solutions
IThis morning I spoke to Judy regarding my issue to access to my tpt account, she was so kind and she clearly spoke to me easy language. She tried to help but I could not do what she told me to do.
I appreciate her customer service.
Many thanks for help and good assistance.

Besvarelse fra TPT Retirement Solutions
The operator's communication was exceptionally clear and concise, demonstrating a comprehensive understanding of my inquiries. This significantly contributed to a highly satisfactory experience.

Besvarelse fra TPT Retirement Solutions
All the staff on the phones are generally pretty good, my only criticism from my own personal experience was the length of time it took to actually receive my money, uploaded documents with the aid of one of the customer service assistants, but then they disappeared into the ether. Had to then send by signed for post, the whole process took several weeks, whereas NEST took 5 working days and all received.

Besvarelse fra TPT Retirement Solutions

Besvarelse fra TPT Retirement Solutions
Raj was clear and to the point…. He was knowledgeable and advise for what I needed to to send my ID
Can’t that him enough he was also patient and polite

Besvarelse fra TPT Retirement Solutions
Jyoti listened to me and took time to get the right information and pass it on to me

Besvarelse fra TPT Retirement Solutions
I was lucky enough to speak to Sabrina for the second time this week. I can't praise her enough, she is exceptionally patient, clear with her information and very helpful.
Thank you so much

Besvarelse fra TPT Retirement Solutions
Spoke to a lady called Sabrina who was very helpful especially when you are not sure what you are doing creating account.

Besvarelse fra TPT Retirement Solutions
The guy I spoke with is excellent I’m very impressed

Besvarelse fra TPT Retirement Solutions
Raj was very patient and answered my questions with confidence and understanding.
Full marks for communication.
Thanks very much Raj.
Kind regards
Richard Stanton

Besvarelse fra TPT Retirement Solutions
The Call handler was extremely helpful professionally trained and very patient. resolved all my issues beyond my expectations. Excellent customer service

Besvarelse fra TPT Retirement Solutions
Very nice lady. I formation in needed was quick and accurate

Besvarelse fra TPT Retirement Solutions
Very kind and sounded good with good customer service

Besvarelse fra TPT Retirement Solutions
Raj was very helpful and dealt with my enquiry simply and clearly. Thank you

Besvarelse fra TPT Retirement Solutions
Great customer service, very helpful in every way

Besvarelse fra TPT Retirement Solutions
Fast response to my call , nice helpful girl Sabrina , very helpful and sorted all very fast and efficiently

Besvarelse fra TPT Retirement Solutions
Sabrina was extremely friendly, polite and professional from the off, dealing directly with my enquiry speedily, to the point and offering additional aid if required. She is definitely the type of frontline worker that you don’t get too often these days, so it was a pleasure to talk to her.

Besvarelse fra TPT Retirement Solutions
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.