Total Car Parks Anmeldelser 51

Do not park here! I have received multiple parking fines, even though my tickets have been paid for - do not waste your money!!!

This company is a complete scam that refuses to take responsibility for their own system failures while aggressively pushing unfair fines onto customers.

I attempted to pay a parking charge, but their system kept giving me an external error despite trying on multiple devices, networks, and even different days. Instead of acknowledging this clear issue, they ignored my concerns, blamed me, and conveniently claimed their system was working perfectly because "thousands of other customers" managed to pay. That is not how accountability works.

When I tried to reason with them professionally and even offered to provide proof of the issue, they outright refused to acknowledge my experience, ignored my emails, and told me they won’t be responding anymore. Instead of looking into a legitimate problem, they have the audacity to say they will prove in court that their system had no issues—as if that somehow makes my experience invalid.

Their so-called "customer service" is nothing but robotic responses, excuses, and gaslighting. They escalated the charge to debt collectors despite my repeated attempts to pay, making it clear they care more about squeezing money out of people than actually running a fair and responsible business.

⚠️ AVOID THIS COMPANY AT ALL COSTS! ⚠️ If you ever run into a problem with their shady system, don't expect any help—just expect debt collection threats and a complete refusal to listen.

This is one of the worst parking companies I’ve ever had the misfortune of dealing with. A total disgrace.

Do not use! They will scam you! I was forced to pay a £100 fine for trying to pay to park. Their systems didn't work but I was ‘at fault’ for persevering to pay before leaving. I stayed a total of 16 minutes, in which the whole time I was trying to pay, before having to find an alternative car park. Awful company!

Scamming people and allowed to get away with it. Discussing.

This is company is a scam and is created to scam customers, the car park Market Square, 8078 is misleading when you have to pay for the extra time, you get 2 hours free then pay via the App which doesn't inform you about the 2 hours free parking included in the hours, so this is misleading services provided by these and the Parkonomy app, I am making a formal complaint to these and trading standards, this company is a SCAM company!!! charged £100 in a car park with 2 cars into on a Sunday, where I paid over £5 extra parking for 4 hours extra, now its the case there say the extra 4 hours I paid for all includes the free 2 hours, then how is this free if I have paid for extra hours, misleading boards and unfair business practices to scam people, !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Small claims case coming your way!!!

A massive scam. I won my appeal thankfully, as they was trying to say I overstayed. They don't make it easy so you struggle to appeal it. I shall ensure I never ever park in one of there carparks for the remainder of my life though, was a lot of stress I didn't need.

I am a driver for a local charity in Tiverton. I tried to park and pay in what is a big mess of a car-park in Isca Place, Queen Street, Exeter. The only machine I could find did not function - so I had a coffee - went back to retrieve the car 30 minutes later - and have now received a PCN demand for £100 or £60 if I pay up quickly. I appealed and got nowhere - as usual. The 'proof' was a photo of my car going up and down outside the car-park with a 30 minute gap between photos. These car park operators are very bad and greedy for your money so what is the incentive to fix machines that don't always function etc. No incentive at all. They probably make more money fining people. Exeter is bad enough for parking without these people.

I’d rate is a 0 but you can’t.
Parked for 3 hours paid the ticket got proof via bank and still have car ticket and was sent a notice of £100 fine. Try to appeal and you can’t email call or talk to anyone. They send bailiff letters to threaten you for not paying £100.
So not only do they want £100 they had £4.10 so £104.10 for 3 hours parking absolute scammers!!! Disgusting.

I echo the words of others, I received an unfair notice and even after appealing I had my appeal rejected, in other words, we have to make a big boycott of this company and avoid any and all car parks managed by it.

These people are bloody crooks and I will never use their carparks again I'd like to meet the grinning idiot Asian delboy lookalike that owns the company and let him know just how I feel about his shitshow company

Absolute scams! We was parked in an area for free parking for an hour then got a ticket for the time after, because we didn't get a ticket during the free period, we are now being charged, you can appeal, and then they'll do nothing about the appeal, just tell you to go through another company to sort it out. They incurred no loss from us but now being fined £170. Also, no surprise but no phone to speak to an actual person as they do not discuss PCN on the phone, how a company can operate like that is beyond me and clearly only after people's money without reviewing things with consideration.

I parked at gorleston car park as I had an appointment I had to attend to. It states 1 hour free parking, I knew I’d be more than an hour and paid for an extra 2, so my thinking 3 hours in total. I was 2 1/2 hours. I’ve now had a fine sent through, I kept my ticket as proof, I even had to put my reg in that machine, they said I have no valid ticket! And, the free hour doesn’t count! Even though I paid for two, they said I lost the free hour as I paid for a ticket!! How does that work!! Absolute rip off company, and obviously no appeals get passed as mine was instantly rejected. I sent a picture of my ticket!

I received a Parking Charge Notice for using Balbirnie House Hotel Car Park on 12 February. Their cameras photographed the car entering and leaving ground of the hotel )not their car parks). I passed through the grounds on a public road on the way to Balbirnie Golf Club and parked my car in the Golf Club car park as normal. Clearly their camera on the exit point to hotel grounds was not working correctly. Despite the fact that the golf club contacted then about two weeks ago as the same this happened to 5 other members who did not use the hotel car parks we have not received any response despite numerous attempts to contact them. Their service is shocking and its questionable whether there cameras are in fact legal.

Don't go anywhere near this company if you want to use a professional, customer focussed company to manage your car parks

Avoid completely. Used free 2 hours and then paid and displayed as signage but still rejected appeal with payment proof & £160 fine issued to me with & handed to dcbl. Total car parks reply email I have had rejecting the appeal is even contradictory to their signage instructions! Avoid at all (literal) cost! I know a lot of people won’t use the car park at Burghley Bourne any longer.

Total rip off scamming company, we had our car parked 10 mins over the time on their Gorleston car park and would of paid the fine if we would of received a notice that was never sent along with the reminder ? (should be signed for post) funny how we received a letter from Dept Recovery Plus on their behalf for now £170.00 must be in on the scam together, but don't seem to have any choice but to pay this. total rip of if you go to dept recovery plus trustpilot on the web there are a lot of people getting ripped off this way to. be aware avoid if possible....

Came home from holiday to this crap saying I now owe a hundred. Emailed them got a response saying I was in the car park from 10.47 to 14.09 then they said I paid from 12.55 to 14.55, well I paid straight away when I got there also said I've just come back from holiday which has been ignored , well told them to poke it up there ar.. I ain't paying this is in Gorleston Norfolk

Paid in full for Exeter car park got fine notice, will appeal, can we not do a class action against these con artists

The signage on their display board next to the payment machine is very ambiguous. This is off Gorleston High Street in Norfolk behind Weatherspoons.
A local person saw me studying the signage and informed me that the first hour was free and that I didn't need to pay the £1.80.
As we were due to stay over the hour I went back WITHIN the first hour and bought a ticket for another hour, however the machine printed a ticket saying that I was paid up to 13:32, it was 11:32", I didn't question it as I thought the machine must be correct.
11 days later I received a PCN for £100 reducing to £60 if paid within 14 days, the usual ploy. I F@cking hate the parking companies and if it wasn't for SOME recent regulation no doubt they would try for more. I appealed my innocence, and just got a standard reply. On this particular parking site they must make more from fines than the car park!! I bet the CEO and shareholders must be rubbing their hands in glee!! I wouldn't mind so much if the fines went into something good like police fines instead of making money for these thieving scum bags!!!
When we all get our cars confiscated by the great RESET, at least this thieving lot will be out of business, but what do they care they have already made their fortunes.

another Isca Place rip off!! My son paid a days parking to RingGo which I now see is a frequent mistake here, he went out twice & returned so 3 PCN! a total con!!!

Just received a parking notice on return from holiday relating to 25/06/23 In my haste I paid the £60 not realising I could appeal first! I paid the correct fee at the time (I’m sure their records will show this) as you have to enter your reg number to pay. Absolutely disgusting tactics, I use this car park (Gorleston on sea) every couple of months to meet with friends. I am an honest person and would never park unlawfully. Having read the previous
reviews, this company are raking in money unlawfully. I would urge everyone to be very careful using these types of car parks, they need reporting and from what I have read they can threaten what they like but the PCN is not worth the paper it’s written on!! Bad mistake of n my behalf, needless to say I won’t be parking there again!!!!