I reached out to see what support I could get as I have a baby on the way and am experiencing extreme financial hardship at the moment. I was in touch with Kelly, and from the moment the interacti... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered this specific pacifier in amazon even it took almost 2 weeks to come. I was so disappointed because the packaging is not up to a level for baby’s hygiene. It’s not fully sealed, it looks lik... Se mere
Virksomheden har svaret
“I am very happy with my Tommee Tippee Double Wearable Breast Pump. It is very comfortable to wear and easy to use. The hands-free design allows me to do other tasks while pumping, which is very hel... Se mere
Virksomheden har svaret
Kelly and Florence provided absolutely amazing customer service. They were both so friendly, helpful, and attentive throughout the process. they made everything feel easy and welcoming. Their professi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktoplysninger
Units 20-22, 15 Ricketts Road, Mount Waverley, , 3149, Victoria, Australien
- 1800 096 938
- tommeetippee.com/en-au
4,4
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nicholas was so helpful
Nicholas was so helpful, I couldn’t find where to get parts for my pump and he ordered them for me!
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee AU
Hi Rhys,
Thank you for taking time to leave your review.
We're always pleased to hear that our Parent-Care Specialists were able to make getting those parts for you easier so you could get back to pumping.
We will be sure to pass along your kind words to Nicholas.
Please do not hesitate to get in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
I had a faulty product and it was…
I had a faulty product and it was actioned and settled with in 2 days of me contacting the company.
29. januar 2026
Besvarelse fra Tommee Tippee AU
Hi Leora,
Thank you for taking time to leave your review.
We're always delighted to hear our Parent-Care Specialists were able to provide you with such quick service to resolve your issue for you.
Please do not hesitate to get back in contact should you ever need and further assistance.
Warmest Wishes,
Tommee Tippee
Florence was so helpful an resolved our…
Florence was so helpful an resolved our issue instantly. Highly recommend this customer service
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee AU
Hi Kaisarah,
Thank you for taking the time to leave a review of your experience with Florence.
We are very happy to hear she resolved your query so quickly.
Best wishes,
Tommee Tippee
Great customer service
28. januar 2026
Besvarelse fra Tommee Tippee AU
Hi there,
Thank you for taking the time to share your feedback.
We are thrilled to hear that you have rated us 5 stars and that you found our service provided great, we are so happy to hear how satisfied you are with this experience. We hope you continue to love our products as much as we do!
Warm Wishes,
Tommee Tippee
Thank you to all
Thank you to Larne, Kai, Nicholas, Susie, Jo, Sam, Florence for the ongoing resolution for the tommee tippee sippy cup water bottle for my baby. It means the world to her to recieve this, she was soo happy.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee AU
Hello NB.
Thank you for taking the time to leave your Feedback.
We are delighted to hear that our Parentcare specialists were able to resolve the issue with your Sippee cup water bottle.
We are so happy to hear how much your little one likes the Sippee Cup.
We will certainly pass your kind words onto the team.
If you require any further assistance, please dont hesitate to reach out to us.
Warm Wishes.
Tommee Tippee.
I needed an adapter for my pump and…
I needed an adapter for my pump and they sent it to me straightaway for free.
20. januar 2026
Besvarelse fra Tommee Tippee AU
Hi Natália,
Thank you for leaving a positive review of your experience with our parent-care specialists.
We are very happy to hear they were able to get you the part you needed for your Breast Pump.
Best wishes,
Tommee Tippee
Products are good but would buy from other shops in the future
The new bottle teats we got are fine but I was frustrated that they have a limit of 4 per order. This meant I had to do 2 orders and pay for shipping twice. I wouldn't buy direct from Tommee Tippy again, but I still like their products and my baby is happy with the bottles, I will still get their products from other sellers like Kmart or Baby Bunting.
23. december 2025
Besvarelse fra Tommee Tippee AU
Hello Tahlia.
Thank you for taking the time to leave your review.
We are delighted to hear you are happy with the new bottle teats and you and your little one like the bottles.
We are very sorry that the order is limited to 4 items and you had to place 2 orders. We will certainly be passing your feedback on regarding this matter so this is something that our team can look into for the future.
If you require any assistance, please dont hesitate to reach out to us.
Warm wishes.
Tommee Tippee.
They work incredibly
My daughter guzzled down her bottles like she was never fed until we got these teats and they truly work, they slowed her down significantly and she isn’t as irritated and hasn’t thrown up since. Honestly worth it and highly recommend
16. januar 2026
Besvarelse fra Tommee Tippee AU
Hello Yasmin,
Thank you for your feedback.
We are absolutely delighted to hear how our teats have helped your little one with their feeds and we greatly appreciate you taking the time to leave your review.
It is wonderful to know your little one has been less irritated and hasn't thrown up since using them. We are ever so pleased that our teats have helped to make feed times easier and your daughter more comfortable.
Please do not hesitate to reach out if you need any assistance or advice.
Best Wishes
Tommee Tippee
Quick Turnaround
I had sent an request through the website for some spare parts and within a few hours, Nicholas G from the Parent Care team organised for those parts to be shipped out to me. Always amazing service from the Tommee Tippee team!
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee AU
Hi Sef,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent Care Specialists are able to provide you with quick turnaround and get those parts out you.
We will be sure to pass along your kind words to Nicholas.
Please do not hesitate to get back in contact should you ever need any further assistance.
Warmest Wishes,
Tommee Tippee
I’m waiting for a response to my email
13. januar 2026
Besvarelse fra Tommee Tippee AU
Hi Alyssa,
Thank you for taking time to leave your feedback.
We're sorry to hear that you have yet to receive a response to your email. We strive to provide quick and efficient service as we know how time crucial enquiries can be when they pertain to the products your little one uses. We are disappointed we have not been able to meet this standard on this occasion.
We can see that one of our Parent Care Specialists is now in contact with you.
We hope to hear back from you soon.
Warmest Wishes,
Tommee Tippee
Easy process
Losing one piece of electric breast pump can be daunting as you would think you need to buy a whole new set. But, Tommy Tippee got you covered for replacing any missed pieces to your doorstep. It was such a hassle free procedure and now I can finally pump for my newborn!
Thanks Tommee Tippee
13. januar 2026
Besvarelse fra Tommee Tippee AU
Hi Vicky,
Thank you so much for taking the time to leave this review on your experience.
We are so pleased to hear that you have received support with your electric breast pump and have some replacements on the way. We are delighted to hear that you had such a positive experience with the service provided.
We are thrilled to hear how happy you are and we hope you continue to love these bottles as much as we do!
Wishing you all the best,
Tommee Tippee
Wrong items delivered and back hanging…
Wrong items delivered and back hanging open when delivered
12. januar 2026
Besvarelse fra Tommee Tippee AU
Hi Rachael,
Thank you for taking the time to leave this feedback we are truly sorry to hear about your experience with this order.
We completely understand how frustrating it can be to not receive an expected order and would like to have this resolved for you.
One of our parent care specialists has reached out to you to see what we can do to make this right for you.
Warmest Wishes,
Tommee Tippee
Excellent customer service
Excellent customer service, I found an issue with a product ( no fault of product, just wrong sizing ) in particular the Manual Hand Pump. After sending an email, I had a response from a lovely lady who was very helpful. After some back and fourth messaging she was able to help me find my size via a link with clear instructions, next thing I know the correct size horn & insert was being sent to me. I encourage anyone with questions, problems or enquires to definitely speak to their team!
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee AU
Hello Chelsea,
Thank you for your feedback.
We are delighted to hear how pleased you are with the service that you received and that your issue was promptly resolved. This is the experience we strive to provide for our customers so we really do appreciate you taking the time to leave your review on your experience.
Please do not hesitate to contact us should you ever need any further assistance at all.
Best Wishes
Tommee Tippee
Great customer service
Talked with Sophie and she was able to help with what I needed and sorted it out in minutes!
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee AU
Hi Amber,
Thank you for sharing some lovely feedback!
We are pleased to hear that our Parentcare Specialists were happy to support you in resolving your query efficiently and quickly. We are delighted to hear you are satisfied with our service and we hope you continue to love our products as much as we do.
Wishing you all the best,
Tommee Tippee
Very happy
I ordered 17th Dec and bottles arrived 22nd Dec. I thought they hadn't arrived but customer support helped me and parcel had been at the post office but I hadn't been made aware.
17. december 2025
Besvarelse fra Tommee Tippee AU
Hello Rae,
Thank you for taking this time to leave us feedback.
We are so happy to hear that our parentcare specialists were able to support you. We understand how frustrating it can be when you do not know where your parcel is, especially if you really need it! That's why we are always happy to help.
Please do not hesitate to get back in touch if you ever need further assistance.
Best wishes,
Tommee Tippee
Great Products & Great Customer Service
This is how a great company should be! I reached out to customer service because our daycare had lost a valve piece to one of our Sport Toddler bottles (without the valve the bottle will leak if turned upside down). I asked customer service if they sold a spare parts kit because we love the bottles and didn’t want them to go to waste. They replied back and said they currently didn’t have any spare parts to send but opted to send us 2 bottles free of charge. I was shocked and very happily surprised! I’ve got a few friends at work whose wives are pregnant and I guarantee you I will be recommending they buy Tommee Tippee brand bottles! Great experience and great products!
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee AU
Hi Trevor,
Thank you for taking the time to leave a review of your experience with us!
We are so pleased to hear our specialists were able to help you out despite not having stock of the valves you needed. We hope you little one loves the new cups.
Best wishes,
Tommee Tippee
Besvarelse fra Tommee Tippee AU
Hello Christine,
Thank you for taking to leave a review of our services.
It's always great to hear our Parent Care Specialists are able to provide parents and carers with the support they need.
Please do get back in contact should you ever require any further assistance.
Besvarelse fra Tommee Tippee AU
Hi Sam,
Thank you for taking time to leave feedback on your experience with us.
It's always great to hear our Parent Care Specialists are able to provide you with the level of service we strive for.
Please do not hesitate to reach out should you need any assistance.
Warmest Wishes,
Tommee Tippee
Easy to reload cassette
19. november 2025
Besvarelse fra Tommee Tippee AU
Hi Adrian,
Thank you so much for taking the time to leave a review!
We are so happy to hear that the Twist & Click Nappy Disposal Bin Refills are easy to reload. It's great that we are able to make nappy changing simple with the ease of the reloadable cassettes.
Thank you again for your review and please let us know if we can be of any further assistance.
Best Wishes
Tommee Tippee
Nicholas was exceptionally helpful
Nicholas was exceptionally helpful. The service was professional and exceeded my expectations in replacing a missing part I needed.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee AU
Hi Rachel,
Thank you for taking the time to leave your feedback.
We're delighted to hear we were able to exceed your expectations and that Nicholas was so helpful.
Please do not hesitate to contact us should you ever need any further help.
Warmest regards,
Tommee Tippee
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.